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50+ Customer Relationship Management (CRM) Jobs in India

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Noida
2 - 6 yrs
₹3L - ₹7L / yr
Whatsapp business
Waba
Client Servicing
Customer Support
Customer Success
+1 more

Job Title: WABA (WhatsApp Business API) Expert

Location: Noida

Company: MyOperator

Experience: 3+ years in WhatsApp Business API or related messaging platforms

Employment Type: Full-time


About MyOperator:

MyOperator is a leading cloud-based call management system built for businesses to enhance customer communication, sales, and support. We power smarter communication for thousands of businesses across India, helping them grow through automation and improved call analytics.

We're now expanding our communication channels to include WhatsApp, and we're looking for a WABA Expert to lead this initiative.

Job Summary:

We are looking for a WABA Expert who not only understands the technical aspects of the WhatsApp Business API but can also craft, optimize, and drive meaningful client conversations on WhatsApp. You’ll play a key role in strategizing how businesses can use WhatsApp to acquire, engage, and retain customers.

This is a client-facing role that blends strategy, solutioning, and execution. If you're passionate about conversational marketing, customer journeys, and messaging automation—this is for you.


Key Responsibilities:

  • Understand client business models and craft WhatsApp engagement strategies tailored to their needs.
  • Create and optimize WhatsApp conversation flows for lead generation, customer support, onboarding, and re-engagement.
  • Collaborate with internal teams (Product, Sales, Customer Success) to deliver end-to-end WhatsApp solutions.
  • Guide clients through WABA setup: onboarding, template approvals, display name verification, opt-in strategies.
  • Use insights and analytics to improve message performance, engagement rates, and conversation completion.
  • Work closely with chatbot teams (if applicable) to enable semi/fully automated conversations.
  • Train internal sales and success teams on WhatsApp best practices to help scale adoption.

Requirements:

  • 2–5 years of experience working with WhatsApp Business API and/or messaging platforms.
  • Strong understanding of WhatsApp conversation types, template messages, opt-in flows, and engagement strategies.
  • Proven ability to manage client interactions and translate business needs into actionable communication plans.
  • Experience working with BSPs like Gupshup, WATI, 360dialog, Twilio, etc.
  • Excellent communication and storytelling skills – must be able to explain WhatsApp capabilities to non-technical clients.
  • Hands-on with conversation mapping tools, CRMs, or chatbot platforms is a bonus.

Preferred Skills:

  • Conversational design experience (e.g., flowcharts, message scripting, use-case design).
  • Experience in SaaS, martech, or customer communication platforms.
  • Knowledge of customer lifecycle stages (acquisition, engagement, support, retention).
  • Basic understanding of APIs or how WhatsApp integrates with other systems (CRMs, support tools, etc.).

What You’ll Get:

  • Ownership of a fast-growing and visible channel for client success
  • Work with high-growth brands and shape their customer communication strategy
  • Competitive salary + performance incentives
  • Flexible work culture and a collaborative team
  • Exposure to the future of business communication platforms



Read more
Bikefixup
Mohit upadhyay
Posted by Mohit upadhyay
Faridabad, Delhi
0 - 2 yrs
₹1L - ₹3L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
+2 more

We are looking customer support executive to handle customer queries over call, chat email and manage bookings.

Read more
Unique Landways
Faridabad
0 - 1 yrs
₹1L - ₹1.8L / yr
Communication Skills
Negotiation
Customer Service
Customer Relationship Management (CRM)
Organizational skills

Key Responsibilities:

  • Make outbound calls to potential customers from provided leads.
  • Share information about ongoing and upcoming real estate projects.
  • Understand customer needs and pitch suitable property options.
  • Schedule site visits and follow up to ensure attendance.
  • Maintain and update the CRM database with lead status and client interactions.
  • Coordinate with the sales team to ensure smooth lead handover.
  • Handle customer queries with clarity, professionalism, and accuracy.
  • Achieve daily and weekly call targets and lead conversion goals.
Read more
Palcode.ai

at Palcode.ai

2 candid answers
Team Palcode
Posted by Team Palcode
Remote only
0 - 1 yrs
₹20000 - ₹25000 / mo
Customer Relationship Management (CRM)
Data Driven optimization
SaaS

Company Description

Palcode.ai (Blaash Inc.) serves the construction sector by simplifying application development with AI through a No-Code platform. By using intuitive prompts, professionals in these fields can quickly create applications that meet their specific needs, all without coding skills. Palcode is a Unique No-Code Platform that enables Citizen Developers to Integrate Powerful AI features into daily workflows effortlessly, enhancing operational efficiency and decision-making, offering a practical, user-friendly toolset tailored to the unique construction challenges.


Market Research and Ideal Customer Profiling

  • Conduct research to identify the target audience and create ideal customer profiles (ICPs) based on pain points, industry, and SaaS platform offerings.

Prospecting and Lead Generation

  • Use tools like LinkedIn Sales Navigator, Apollo.io, or similar platforms to identify decision-makers (e.g., project managers, construction managers) in the target market.

Cold Outreach Campaigns

  • Develop and execute personalized cold outreach campaigns via email and LinkedIn.
  • Write tailored messaging that highlights how the SaaS platform solves specific industry problems.

Building Lead Lists and CRM Management

  • Maintain and organize leads in a CRM platform like HubSpot or Salesforce.
  • Continuously update lead stages and follow-up statuses.

Data-Driven Optimization

  • Track metrics such as open rates, response rates, and conversions from outbound campaigns.
  • Analyze outreach performance and refine strategies based on insights.

Collaborating with Marketing and Product Teams

  • Work with the product team to understand the platform’s unique value propositions.
  • Collaborate with marketing to ensure alignment in messaging and materials.

Securing Discovery Calls

  • Schedule and qualify leads through discovery calls with the sales or growth team.
  • Assist in presenting the platform’s value to potential customers.

Learning and Adapting

  • Stay updated with the latest trends in outbound strategies and tools.
  • Experiment with innovative techniques to improve customer acquisition.

Salary -

  • The first 4 months of the Training and Probation period = 16K INR per month
  • On successful completion of the Probation period = 20K - 25K INR per month
  • On the Closure Bonus
  • Annual Performance Bonus of INR 50,000
  • Equity Benefits for deserving candidates



Key Deliverable: Achieve measurable traction with the first 10 customers by building a strong pipeline through targeted outbound efforts.

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Indore
1 - 3 yrs
₹2.4L - ₹4L / yr
Customer Relationship Management (CRM)
Client Servicing
New business development
English Proficiency
Inside Sales
+1 more

Roles and Responsibilities


  • Client acquisition & Grievance Handling.
  • Explain Trading Strategies, Company Terms, and Market Risk to the Clients.
  • Generate prospects on Daily Basis via Telephonic, Visual & Text conversations.
  • Conduct Risk Profile Management & Trading Strategies sessions with the clients.
  • Coordinate with Digital Marketing & Research Team to Service Best to the Clients.
  • Explore Global Market, Keep updated on current affairs to Serve Investors & Traders.
  • Achieve Monthly tasks via Client Acquisition on Generating Leads.


Desired Candidate Profile


  • Minimum Graduate or Post Graduate.
  • Talkative, Enthusiastic, and Innovative.
  • Knowledge of Global Market. (Forex &Comex)
  • Fluent English Communication, Sales & Marketing Skills required.
  • Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship management skills.
  • Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.


Perks and Benefits


  • Desired Incentives.
  • Overseas Trip by Company.
  • Monthly Contest & Trophies.
  • Quarterly and Annual Rewards and Recognition.
Read more
Mumbai
1 - 2 yrs
₹2L - ₹3L / yr
Inside Sales
Presales
Cold Calling
Sales process
Customer Relationship Management (CRM)
+8 more

Inside Sales Executive—ERP Software Solutions (Lower Parel East, Mumbai)


OneSpider Technologies LLP—a fast-growing ERP innovator for Pharma & FMCG—seeks proactive Inside Sales Executives to generate leads, articulate software benefits, and support deal closures.


Job Details:

  • Location: Lower Parel East, Mumbai (Onsite, 10 min walk from station)
  • Working Hours: Mon–Sat | 10:00 AM – 7:00 PM
  • Experience: 1+ year in telecalling or sales
  • Education: 12th Pass or Higher


Key Responsibilities:

  • Conduct outbound calls/emails to qualify leads and schedule demos.
  • Coordinate demo appointments for the sales team.
  • Follow up post-demo to drive conversions.
  • Maintain CRM data accurately and prepare basic activity reports.


Must-Have Skills:

  • Strong verbal and written communication in Hindi & English.
  • Proven telecalling or inside sales experience (min. 1 year).
  • Basic computer literacy and CRM familiarity.


Nice to Have: Background in accounting, billing, GST compliance, marketing, sales, telecalling, or MSME-focused software.


Perks: Fixed salary + performance incentives | On-the-job training | Clear growth path


Apply Now

Read more
CryptoXpress

at CryptoXpress

1 recruiter
Aishwarya Anantharaman
Posted by Aishwarya Anantharaman
Remote only
2 - 4 yrs
₹6L - ₹12L / yr
Business Development
Business Analysis
Business Intelligence (BI)
Blockchain
Wallet (Blockchain)
+8 more

Company

Crypto made easy 🚀 We are the bridge between your crypto world and everyday life; trade pairs, book flights and hotels, and purchase gift cards with your favourite currencies. All in one best-in-class digital experience. It's not rocket science.

🔗Apply link at the bottom of this post — don’t miss it!


Why Join?

By joining CryptoXpress, you'll be at the cutting edge of merging digital currency with real-world services and products. We offer a stimulating work environment where innovation and creativity are highly valued. This remote role provides the flexibility to work from any location, promoting a healthy work-life balance. We are dedicated to fostering growth and learning, offering ample opportunities for professional development in the rapidly expanding fields of AI, blockchain technology, cryptocurrency, digital marketing and e-commerce.

Role Description

We are seeking a Business Development Manager for a full-time remote position at CryptoXpress. In this role, you will be responsible for driving the company's growth by identifying, developing, and securing new business opportunities. The ideal candidate will be a self-starter with experience in business development within the cryptocurrency, fintech, or blockchain industries and a proven track record of delivering results in a dynamic environment.

Key Responsibilities:

  • Identify and develop new business opportunities by researching and analyzing market trends and customer needs in the cryptocurrency and blockchain sectors.
  • Build and maintain strong relationships with potential and existing clients, partners, and stakeholders.
  • Develop and execute strategic plans to achieve revenue targets and business growth objectives.
  • Collaborate with the marketing and product teams to create compelling proposals and presentations that effectively communicate our value proposition.
  • Drive partnership development efforts to expand our ecosystem of integrations and services.
  • Conduct competitive analysis to stay ahead of industry trends and adjust strategies accordingly.
  • Negotiate contracts, agreements, and pricing with clients and partners to ensure mutually beneficial outcomes.
  • Monitor and evaluate the performance of business development initiatives, providing regular updates to senior management.
  • Represent CryptoXpress at industry events, conferences, and networking opportunities to promote our brand and expand our business network.

Qualifications:

  • Proven experience as a Business Development Manager or similar role in the cryptocurrency, fintech, or blockchain industry.
  • Strong understanding of blockchain technology, cryptocurrency markets, and related trends.
  • Excellent communication, negotiation, and relationship-building skills.
  • Strong analytical and strategic thinking abilities.
  • Experience with CRM tools and sales pipeline management.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
  • A track record of achieving and exceeding business development targets.
  • Bachelor's degree in Business Administration, Marketing, Finance, or a related field (preferred but not mandatory).

How to Apply:

Interested candidates must complete the application form at

https://forms.gle/zZ27N1Ti4p1t9sYn8 


Join us and play a key role in driving the growth of CryptoXpress in the cryptocurrency space!


💡Pro Tip: Tips for Application Success

  • Show your enthusiasm for crypto, travel, and digital innovation
  • Mention any self-learning initiatives or personal crypto experiments
  • Be honest about what you don’t know — we value growth mindsets
  • Explore CryptoXpress before applying — take 2 minutes to download and try the app so you understand what we’re building


Read more
Client
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
3 - 5 yrs
₹0.5L - ₹5L / yr
Technical Writing
Content Strategy
Customer Relationship Management (CRM)
Search Engine Optimization (SEO)
Artificial Intelligence (AI)

Technical Content Writer & Strategist – CRM & Digital Transformation

Location:

Hybrid – Noida

Department:

Marketing & Growth

Reports To:

Manager – Marketing

Experience Required:

3–5 years in technical content writing, preferably in CRM, SaaS, or B2B tech.

🚀 The Role

We’re seeking a Technical Content Writer & Strategist who can simplify the complex and craft compelling, tech-driven stories. This role is made for you if you have a knack for turning CRM workflows, Salesforce use cases, or digital strategy frameworks into impactful blogs, whitepapers, and email sequences.

You’ll write for decision-makers, tech leaders, and digital stakeholders—delivering content that’s clear, authoritative, and conversion-ready.

💼 What You’ll Do

  • Write long-form technical content: Deep-dive blogs, implementation guides, whitepapers, how-tos, product overviews, and explainers.
  • Simplify technical concepts: Translate complex CRM, API, or integration language into accessible content for B2B audiences.
  • Create SEO-first content: Use tools like SEMrush to drive search performance.
  • Collaborate with SMEs: Work closely with developers, architects, and consultants to ensure technical accuracy.
  • Craft LinkedIn content: Ghostwrite strategic posts for founders, CXOs, and tech leaders.
  • Support marketing campaigns: Develop content for email drips, landing pages, lead magnets, and product launches.
  • Leverage AI tools: Use Claude AI, ChatGPT, Grammarly, etc., to enhance writing speed and tone alignment.
  • Maintain documentation standards: Build and refine internal and external docs with clarity and consistency.

🎯 What You Bring

  • 3–5 years of technical content writing experience for B2B or SaaS audiences.
  • Deep understanding of CRM platforms (Salesforce preferred), digital transformation, and enterprise tech.
  • Proven ability to translate complex technical ideas into business-readable content.
  • Solid research and interviewing skills to collaborate with product and solution teams.
  • Familiarity with SEO, analytics tools, and performance tracking.
  • Excellent storytelling skills—both long-form and short-form.

🌟 Bonus Points If You Have

  • Experience working with Salesforce partners or CRM consultants
  • Published thought leadership in CRM, AI, digital transformation, or SaaS
  • Familiarity with tools like Notion, WordPress, or other content management platforms


Read more
ARTH VIPRA FINVEST PVT LTD
ARTH Vipra
Posted by ARTH Vipra
Lucknow
1 - 2 yrs
₹1.2L - ₹2.2L / yr
Effective communication
BFSI
Business Process Outsourcing (BPO)
Customer Relationship Management (CRM)
Microsoft Office

Contacting current and potential clients to inform them regarding the product and service related.

Answering all queries and questions regarding the company and product.

Understanding customers’ requirements by asking questions and closing the deal.

Keeping the customer database maintained and updated.

Facilitating companies’ sales by going the extra mile and meeting a sales quota.

Keeping a record of all the sales calls and notes of useful information.

Requirements

1+ years of experience as a Tele caller or any similar role.

Proven track record of successfully achieving the sales quota.

Knowledge of computer programs like CRM and telephone systems.

Excellent interpersonal and communication, research, and record-keeping skills.

Excellent negotiation skills and the ability to resolve issues.

Candidates with the knowledge of BFSI and Experience in BFSI and BPO should be given preference.

  

Skills Required:

Must have strong communication skills

Prior Experience in working as a Tele caller or similar roles

Proven or sounds ability in Tele sales

Should aware of CRM

Should have sound knowledge of

Effective Communication skills (English)   

Role: Tele caller  

Industry Type: BFSI

Employment Type: Full Time,

Day Shift: 9:30 am to 6:00pm 

Salary: 10k to 20 K

Read more
Nature Origin

Nature Origin

Agency job
via HireVeda by srija mukherjee
Jaipur
1 - 6 yrs
₹4L - ₹10L / yr
Customer Service
Customer Relationship Management (CRM)

Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.

Key Responsibilities:

  • Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
  • Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
  • Suggest strategies and actions to be taken based on interactions with customers.
  • Take leadership on all customer relationships and play a major role in creating a positive brand impression.

Requirements:

  • Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
  • Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
  • Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
  • Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.


Read more
IT Solutions

IT Solutions

Agency job
via HR Central by Melrose Savia Pinto
Bengaluru (Bangalore)
2 - 5 yrs
₹10L - ₹18L / yr
SQL
skill iconPython
Customer Relationship Management (CRM)
Microsoft Dynamics CRM
Salesforce
+2 more

The CRM team is responsible for communications across email, mobile push and web push channels. We focus on our existing customers and manage our interactions and touchpoints to ensure that we optimise revenue generation, drive traffic to the website and app, and extend the active customer lifecycle. We also work closely with the Marketing and Product teams to ensure that any initiatives are integrated with CRM activities.


Our setup is highly data driven and requires the understanding and skill set to work with large datasets, employing data science techniques to create personalised content at a 1:1 level. The candidate for this role will have to demonstrate a strong background working in this environment, and have a proven track record of striving to find technical solutions for the many projects and situations that the business encounters.


Overview of role :


- Setting up automation pipelines in Python and SQL to flow data in and out of CRM platform for reporting, personalisation and use in data warehousing (Redshift)


- Writing, managing, and troubleshooting template logic written in Freemarker.


- Building proprietary algorithms for use in CRM campaigns, targeted at improving all areas of customer lifecycle.


- Working with big datasets to segment audiences on a large scale.


- Driving innovation by planning and implementing a range of AB tests.


- Acting as a technical touchpoint for developer and product teams to push projects over the line.


- Integrating product initiatives into CRM, and performing user acceptance testing (UAT)


- Interacting with multiple departments, and presenting to our executive team to help them understand CRM activities and plan new initiatives.


- Working with third party suppliers to optimise and improve their offering.


- Creating alert systems and troubleshooting tools to check in on health of automated jobs running in Jenkins and CRM platform.


- Setting up automated reporting in Amazon Quicksight.


- Assisting other teams with any technical advice/information they may require.


- When necessary, working in JavaScript to set up Marketing and CRM tags in Adobe Launch.


- Training team members and working with them to make processes more efficient.


- Working with REST APIs to integrate CRM System with a range of technologies from third party vendors to in-house services.


- Contributing to discussions on future strategy, interpretation of test results, and helping resolve any major CRM issues


Key skills required :


- Strong background in SQL


- Experience with a programming language (preferably Python OR Free marker)


- Understanding of REST APIs and how to utilise them


- Technical-savvy - you cast a creative eye on all activities of the team and business and suggest new ideas and improvements


- Comfortable presenting and interacting with all levels of the business and able to communicate technical information in a clear and concise manner.


- Ability to work under pressure and meet tight deadlines.


- Strong attention to detail


- Experience working with large datasets, and able to spot and pick up on important trends


- Understanding of key CRM metrics on performance and deliverability

Read more
Bhanzu

at Bhanzu

1 video
2 recruiters
Balaji R
Posted by Balaji R
Bengaluru (Bangalore)
0 - 1 yrs
₹3.5L - ₹3.6L / yr
Inside Sales
counselling
Interpersonal Skills
Relationship building
Client Management
+2 more

About the company - Exploring Infinities is a EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.


Role : Full-time

Location : HSR Layout, Bengaluru


Roles and Responsibilities:

  • Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
  • Collating and maintaining client information in the CRM database.
  • Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
  • Email & whatsapp conversations with potential leads.
  • Convert potential leads into customers.
  • Learning & using our customer relations management software & others.
  • Related computer softwares.

Requirements:

  • Excellent written and verbal communication skills.
  • Laptop is mandatory.
  • Willing to work in a startup environment (fast paced).
  • Willing to work 6 days a week.

Benefits:

  • Competitive salary benefits
  • Uncapped Incentives
  • Exemplary growth cycle
  • Impressive workspace and culturally diversified workforce.


Read more
Mumbai, Navi Mumbai
2 - 3 yrs
₹2L - ₹4.2L / yr
B2B Marketing
Software installation
Enterprise Resource Planning (ERP)
Product demonstration
Customer Relationship Management (CRM)
+13 more

Job Title: Business Development Executive – ERP Software (Field Sales)


Location: Mumbai, Maharashtra

Job Type: Full-time | On-site client visits required

Experience: Minimum 1 year in Software / ERP sales

Education: Graduate in Commerce, Marketing, IT, or related fields


Role Overview

Join OneSpider Technologies LLP to drive ERP adoption among SMEs. This field sales role involves generating leads, conducting product demonstrations, and closing deals to help businesses automate their accounting and billing processes.​


Key Responsibilities

  • Identify and approach potential clients through various channels
  • Conduct client meetings to understand requirements and present ERP solutions
  • Demonstrate software features, emphasizing benefits for accounting and billing
  • Negotiate terms and close deals to meet or exceed sales targets
  • Maintain accurate records of sales activities and client interactions in CRM​

Qualifications

  • 1+ year of experience in software/ERP field sales
  • Proven track record in B2B sales and lead generation
  • Strong communication and negotiation skills
  • Basic proficiency in Microsoft Excel and CRM tools
  • Familiarity with accounting, billing, or GST software is a plus​

What We Offer

  • Competitive salary with performance-based incentives
  • Comprehensive training in ERP solutions and sales techniques
  • Clear career advancement opportunities
  • Supportive and collaborative team culture


Apply Now!

Read more
PIxerizeinc
Gurpreet Singh
Posted by Gurpreet Singh
Remote only
2 - 4 yrs
₹6L - ₹8L / yr
Web Development
Automation
Data security
Search Engine Optimization (SEO)
Customer Relationship Management (CRM)
+4 more

Tech Manager – Automation & Systems

Location: Remote

Type: Full-Time

Experience: 2+ Years


Job Description

We are seeking a highly capable and systems-oriented Tech Manager to lead our automation and digital infrastructure efforts. The ideal candidate has hands-on experience designing scalable systems, integrating business tools, and streamlining operations through automation platforms and API-driven solutions.

This is a cross-functional technical role requiring a blend of engineering, product thinking, and operations mindset. The Tech Manager will be responsible for ensuring our internal workflows and client delivery systems operate efficiently and reliably.

Key Responsibilities

  • Develop and manage workflow automations using Zapier, Make.com, or similar platforms.
  • Integrate systems such as CRMs, project management tools, financial platforms, and communication software.
  • Build lightweight internal tools, dashboards, and scripts for operational support.
  • Lead API integrations and ensure smooth data flow across applications.
  • Ensure system reliability, uptime, and compliance with data privacy best practices.
  • Evaluate and implement new technologies and tools to improve business efficiency.
  • Collaborate with non-technical teams to translate business needs into system solutions.

Qualifications

  • 2–4 years of experience in a technical, automation, or systems role.
  • Proficiency in no-code/low-code platforms (Zapier, Make.com, Airtable, etc.).
  • Experience working with APIs, webhooks, and third-party integrations.
  • Familiarity with JavaScript or Python for automation and scripting tasks.
  • Strong understanding of cloud-based tools and digital operations.
  • Ability to design and manage scalable technical systems.
  • Excellent problem-solving and communication skills.

Preferred Skills (Not Required)

  • Experience with tools like Monday.com, Notion, QuickBooks, HubSpot, or ClickUp.
  • Background in early-stage startups or digital service-based environments.
  • Ability to manage freelance developers or technical contractors.

Compensation

  • Competitive monthly salary based on experience and qualifications.
  • Remote work flexibility with performance-based incentives.


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Bengaluru (Bangalore), Mumbai, Hyderabad, Chennai, Ahmedabad, Kochi (Cochin)
1 - 2 yrs
₹2.8L - ₹4L / yr
B2B Marketing
Negotiation
Customer Relationship Management (CRM)
Sales

Job Title: Business Development Executive – B2B (Chauffeur & Corporate Cab Services)

Location: Ahmedabad, Bangalore, Chennai, Hyderabad, Kochi & Mumbai

Experience: 1+ year in the chauffeur-driven or corporate cab industry with strong B2B and international client handling experience.


Job Summary:

We are looking for a dynamic and result-oriented Business Development Manager with a background in the B2B clients, strong relationships, proven business and travel industry experience. This role will focus on identifying, engaging, and growing business partnerships with global companies, travel management firms, event planners, and corporate clients who require consistent, high-quality transportation solutions.


Key Responsibilities:

  • Manage end-to-end B2B sales cycles – from lead generation and pitching, to negotiation and deal closure.
  • Build strong, long-term relationships with international stakeholders to foster loyalty and repeat business.
  • Understand global transportation needs and tailor solutions that align with client expectations and service level agreements (SLAs).
  • Collaborate with internal teams (operations, customer service, and technology) to ensure smooth onboarding and excellent service delivery.
  • Track performance metrics, generate reports, and provide actionable insights to management.


Requirements:

  • Minimum 1 year of business development or sales experience in the travel industry mainly in chauffeur-driven, premium cab, or ground transportation industry.
  • Proven experience working with B2B clients, having strong relationships with local travel company.
  • Strong understanding of global mobility and corporate travel requirements.
  • Excellent communication, presentation, and negotiation skills.


Read more
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 5 yrs
₹3L - ₹5L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
+1 more

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.


Key Responsibilities

  • Manage customer interactions via phone, email, or chat in a professional and timely manner.
  • Resolve customer queries, issues, or complaints with accuracy and empathy.
  • Maintain detailed records of customer interactions in the system.
  • Collaborate with internal teams for escalations and resolution follow-ups.
  • Uphold service quality standards and contribute to continuous improvement.


Qualifications & Requirements

  • Education: 12th Pass, Diploma, Graduate, or Postgraduate
  • Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply


Skills:

  • Excellent verbal and written communication in English
  • Strong interpersonal and problem-solving skills
  • Basic computer proficiency (MS Office, typing skills)
  • Ability to work in a fast-paced, team-oriented environment
  • Willingness to work in rotational shifts (including night shifts)


Perks & Benefits

  • Competitive salary with performance-based incentives
  • Night shift allowances and cab facility
  • One-time complimentary meal during shifts
  • Opportunities for internal growth and role advancement
  • Exposure to international client processes and professional development


Read more
Jaipur, Alwar, Ajmer, Kota, Udaipur, Bharatpur, Jhunjhunu, Hanumangarh
0 - 5 yrs
₹3L - ₹6L / yr
Customer Support
Customer Service
English Proficiency
Operations
Customer Relationship Management (CRM)
+1 more

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.


Key Responsibilities

  • Manage customer interactions via phone, email, or chat in a professional and timely manner.
  • Resolve customer queries, issues, or complaints with accuracy and empathy.
  • Maintain detailed records of customer interactions in the system.
  • Collaborate with internal teams for escalations and resolution follow-ups.
  • Uphold service quality standards and contribute to continuous improvement.


Qualifications & Requirements

  • Education: 12th Pass, Diploma, Graduate, or Postgraduate
  • Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply


Skills:

  • Excellent verbal and written communication in English
  • Strong interpersonal and problem-solving skills
  • Basic computer proficiency (MS Office, typing skills)
  • Ability to work in a fast-paced, team-oriented environment
  • Willingness to work in rotational shifts (including night shifts)


Perks & Benefits

  • Competitive salary with performance-based incentives
  • Night shift allowances and cab facility
  • One-time complimentary meal during shifts
  • Opportunities for internal growth and role advancement
  • Exposure to international client processes and professional development


Read more
Edstellar.com

at Edstellar.com

2 candid answers
partha Sarathy
Posted by partha Sarathy
Bengaluru (Bangalore)
1 - 2 yrs
₹3L - ₹4.1L / yr
Training Session Coordination
key task
Trainer & Client communication
data entry reporting
operational Support activities
+7 more

Greetings from Edstellar solutions Trainer Coordinator


Operations Executive – Roles and Responsibilities

Objective:

 To manage and support the day-to-day operations related to training delivery, ensuring sessions are executed smoothly, stakeholders are aligned, and operational data is accurately maintained.



🔧 Core Responsibilities



1. Training Session Coordination

Responsibilities:

  • Coordinate and execute training sessions as per schedules.
  • Ensure trainers and learners have all necessary information and access.
  • Prepare training kits, tools, and digital resources.

Key Tasks:

  • Send session invites and joining links (Zoom/MS Teams).
  • Share pre-training materials with participants.
  • Monitor live sessions and assist with technical support if needed.



2. Trainer & Client Communication

Responsibilities:

  • Act as a liaison between trainers, learners, and internal teams.
  • Ensure smooth communication before, during, and after training sessions.
  • Address basic queries and escalate issues where needed.

Key Tasks:

  • Confirm trainer availability and session readiness.
  • Communicate session changes, delays, or cancellations.
  • Collect trainer session feedback and pass it to QA or management.



3. Data Entry & Reporting

Responsibilities:

  • Maintain accurate records of sessions, trainers, attendance, and client feedback.
  • Assist in preparing performance, delivery, and utilization reports.
  • Ensure real-time updates to CRM, LMS, and other internal tools.

Key Tasks:

  • Update trackers (Google Sheets/Excel) after each session.
  • Log trainer invoices, session feedback, and issue tickets.
  • Support weekly and monthly reporting tasks.



4. Operational Support Activities

Responsibilities:

  • Support the broader operations team with document prep, session audits, and internal coordination.
  • Help troubleshoot last-minute issues related to tech, scheduling, or trainer no-shows.
  • Coordinate across teams (sales, finance, sourcing) to close operational loops.

Key Tasks:

  • Help prepare certificates of completion for learners.
  • Follow up on trainer documents for finance team (for payout processing).
  • Update session timelines or calendars as per changes.



5. Quality & Compliance Assistance

Responsibilities:

  • Ensure sessions meet delivery quality benchmarks.
  • Follow checklists and SOPs for session execution.
  • Support compliance documentation for certified programs (e.g., PMI, ITIL, Scrum).

Key Tasks:

  • Track feedback scores and session satisfaction ratings.
  • Help review recordings or reports for quality assurance teams.
  • Flag non-compliance issues to senior operations members.



🧠 Required Skills:

  • Strong communication & interpersonal skills
  • Basic knowledge of CRM/LMS tools and Google Workspace
  • Attention to detail and time management
  • Team-player with multitasking ability
  • Willingness to work flexible hours across global time zones

Sourcing

Linkedin Sourcing IT Trainers

Other social media Sourcing Trainers

Key word research


 

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MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
2 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
1 - 4 yrs
₹3L - ₹5.5L / yr
Sales
Sales management
Sales and operations planning
Product demonstration
Negotiation
+14 more

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.


Role Overview:

We are looking for a dynamic Business Development Manager to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.


Job Title: Business Development Manager

Location: Sector 2, Noida

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales


Key Responsibilities:

  • Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
  • Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
  • Conduct discovery calls and set up product demos with decision-makers.
  • Research industry trends and identify new sales opportunities in the SaaS and IT sector.
  • Collaborate with the business development and marketing teams to optimize sales strategies.
  • Meet and exceed weekly/monthly sales targets and KPIs.


Required Skills & Qualifications:

  • Good to have experience in Sales, Business Development, or Lead Generation.
  • Strong knowledge of B2B sales, SaaS industry, or IT sales.
  • Good to have proficiency in email marketing and LinkedIn outreach.
  • Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
  • Excellent communication, negotiation, and relationship-building skills.
  • Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.


Preferred Qualifications:

  • Experience in SaaS sales or software sales.
  • Familiarity with sales funnel management.
  • Ability to analyze sales data and optimize outreach strategies.


Perks & Benefits:

  • Competitive salary with high-performance incentives.
  • Career growth opportunities in a fast-growing SaaS company.
  • Training & mentorship from industry experts.
Read more
LH2 Holdings

at LH2 Holdings

2 candid answers
Jason Pinto
Posted by Jason Pinto
Bengaluru (Bangalore)
2 - 5 yrs
₹8L - ₹18L / yr
Lead Generation
Customer Relationship Management (CRM)

About LH2 Holdings: 

LH2Holdings is an AI Operating System to scale digital content brands and creators. We buy or partner with great digital content brands (web platforms, YouTube channels, apps, podcasts, newsletters, etc) and scale them. LH2 is being built by second-time founders, who have scaled tech platforms with hundreds of millions of users in their previous ventures. Our vision is to enable digital creators to scale as easily as large conglomerates do.


About the Role: 

We’re looking for a dynamic Sales Manager to lead digital media sales efforts across our portfolio. This role is central to driving monetization, including direct ad sales, sponsored content,and premium programmatic opportunities across our digital properties. Given our strong North American audience, experience in the North American market is a distinct advantage. This is an excellent opportunity for growth in a fast-paced startup environment in Bangalore.


Key Responsibilities:

  1. Drive the end-to-end sales process from lead generation to closing deals, with a consistent focus on meeting and exceeding monthly and quarterly targets.
  2. Oversee a robust sales pipeline using CRM tools like Microsoft Dynamics, conduct outreach, and foster connections with B2B decision-makers, generating impactful solutions.
  3. Translate complex advertising concepts into clear, compelling solutions across digital, social media, and programmatic channels, building trusted relationships and demonstrating return on investment.
  4. Engage in proactive daily outreach to ensure productive, goal-oriented efforts.
  5. Stay informed on industry trends and leverage insights to contribute to revenue growth through up-selling, cross-selling, and innovative proposals.


What You’ll Bring:

  1. 2-5 years in B2B sales, ideally within media, publishing, or SaaS sectors. North American sales experience is highly valued.
  2. Strong understanding of outreach tools and research platforms to efficiently build and maintain a sales pipeline.
  3. Excellent English communication skills, essential for client interactions and internal collaboration.
  4. Experience in campaign execution to support seamless alignment with sales and marketing objectives.
  5. A proactive, energetic attitude and the ability to thrive in a high-growth startup environment.


Read more
BMR Groups
Vidhya krishanan
Posted by Vidhya krishanan
Chennai
1 - 3 yrs
₹2L - ₹3L / yr
Customer Relationship Management (CRM)
Voice processing

Job Title: Call Centre Executive – Aquaculture Shrimp Feed

Location: [Specify City/Location]

Experience Required: 1 to 1.5 Years in Voice Process

Languages Required: Hindi or Bengali (Fluency mandatory)

Industry: Aquaculture / Animal Feed / Agriculture

Job Summary:

We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.

Key Responsibilities:

  • Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
  • Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
  • Assist in order placement, follow-ups, and delivery coordination.
  • Record and maintain customer interaction logs in the CRM system.
  • Provide basic technical guidance on shrimp feed usage as trained by the technical team.
  • Coordinate with the field sales and logistics teams to ensure smooth customer service.
  • Escalate unresolved queries to the concerned departments.

Requirements:

  • 1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
  • Strong communication skills in Hindi or Bengali and basic English.
  • Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
  • Good computer skills – MS Office, CRM, data entry.
  • Customer-centric attitude with good problem-solving skills.

Preferred Qualifications:

  • Experience working with rural/agricultural customers is an advantage.
  • Background in agriculture/fisheries/aquaculture is desirable but not mandatory.

Employment Type: Full-Time

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ARTH VIPRA FINVEST PVT LTD
Lucknow, Gomti nagar, Vishesh Khand
1 - 3 yrs
₹1L - ₹3L / yr
Sales strategy
Mutual funds
Insurance
Sales
Customer Relationship Management (CRM)

 

‘Arth Vipra Finvest Pvt Ltd’ founded in 2021, meaning of this name is “Money Expert”, aims to serve the needs of individuals and enterprises in managing their finances by providing research-based distribution of world-class financial products keeping affordability in mind, and leveraging the best technology-based solutions. Arth Vipra Finvest Pvt Ltd has clients from all over the globe and is scaling up its reach using digital processes.

 

As an experienced and visionary Sales Manager, you will lead our mutual fund and insurance sales division. The ideal candidate will be a strategic thinker with a proven track record of driving revenue growth, expanding market presence, and building high-performing sales teams. This role offers an exciting opportunity to shape the future of our sales operations and drive business success in the financial services industry.

 

 

Key Responsibilities: 

·      Market Research and Analysis

·      Sales

·      Marketing Initiatives

·      Customer Relationship Management

·      Administrative Tasks

 

KRAs

Description

1.     Market Research and Analysis

·       Develop and implement strategic sales plans and initiatives to achieve revenue targets, market share growth, and profitability.

  • Define sales objectives, set performance metrics, and establish action plans to drive results and meet business goals.

2.    Sales

·        Lead, mentor, and inspire a team of sales managers and representatives, fostering a culture of excellence, collaboration, and continuous improvement.

·         Provide guidance, coaching, and support to develop sales talent and maximize individual and team performance.

3.     Marketing Initiatives

·        Build and maintain relationships with key clients, strategic partners, and industry stakeholders to drive business development opportunities and enhance client satisfaction.

·        Collaborate with the sales team to identify client needs, customize solutions, and deliver value-added services.

4.     Customer Relationship Management

 

·        Identify new market opportunities, industry trends, and emerging customer needs to capitalize on growth potential and expand market presence.

·        Develop and execute market penetration strategies, targeting specific segments and geographic regions.

5.     Administrative Tasks

·        Oversee all aspects of sales operations, including sales forecasting, budgeting, pipeline management, and performance tracking.

·        Analyze sales data, market trends, and competitive landscape to assess performance, identify areas for improvement, and drive informed decision-making.

6.     Cross-Functional Collaboration

·        Collaborate closely with internal stakeholders, including marketing, product development, operations, and finance teams, to ensure alignment of sales strategies with overall business objectives.

·        Drive cross-functional initiatives to enhance sales effectiveness, streamline processes, and optimize resource allocation.

 

Other Details:

Education/Qualification/Training

Master’s/ bachelor’s degree in business administration, Marketing, Finance, or related field.

NISM exam-module VB : Mutual Fund Distributors (certification required within a month of joining)

Experience

Prior experience in sales or marketing roles (BFSI sector experience)

Skills

·        Proven expertise in mutual fund and insurance sales, with a deep understanding of products, markets, and industry regulations.

·        Strong leadership and management skills, with the ability to inspire and motivate teams to achieve ambitious goals.

·        Strategic thinker with excellent analytical and problem-solving abilities, capable of translating market insights into actionable sales strategies.

·        Exceptional communication, negotiation, and relationship-building skills, with the ability to influence stakeholders at all levels.

·        Demonstrated ability to thrive in a fast-paced, dynamic environment and drive change and innovation.

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TartanHQ

at TartanHQ

2 recruiters
Kumar Vivek
Posted by Kumar Vivek
Gurugram
3 - 5 yrs
₹15L - ₹20L / yr
B2B Marketing
Marketing Strategy
Customer Success
Customer Relationship Management (CRM)
Key account management

Headline


Founder's Office Associate – GTM (Sales, Marketing, Customer Success) | Tartan | Series A HR-Tech Startup


One-Liner


Be the force multiplier that transforms our GTM engine – work directly with Tartan's founder to revolutionize our sales, marketing, and customer success operations as we prepare for Series A.


Role Summary


As the Founder's Office Associate for GTM, you'll work directly with Tartan's founder and department heads to build, optimize, and scale our go-to-market machine. You'll own critical dashboards, drive process improvements, and ensure flawless execution across sales, marketing, and customer success functions. This high-visibility role offers unparalleled learning, impact, and career acceleration for ambitious MBA graduates looking to make their mark in India's startup ecosystem.


Key Responsibilities


  • Build and maintain sales, marketing, and customer success dashboards that drive decision-making.
  • Analyze conversion metrics and identify optimization opportunities throughout the customer journey.
  • Support the development and execution of GTM strategies and campaigns.
  • Coordinate cross-functional projects between product, engineering, and GTM teams.
  • Design and implement process improvements that increase team efficiency and effectiveness.
  • Prepare weekly and monthly performance reports for the founder and leadership team.
  • Support quarterly planning and OKR setting for GTM departments.
  • Serve as a trusted advisor to the founder on GTM execution and strategy.


What We're Looking For


  • MBA graduate from a premier institute with 3-5 years of work experience.
  • Strong analytical skills with experience in data analysis and dashboard creation.
  • Exceptional communication abilities, both written and verbal.
  • Experience in high-performance roles: consulting, VC, tech startups, or founder's office.
  • Structured thinking and problem-solving capabilities
  • Comfort with ambiguity and ability to create order in fast-changing environments.
  • Proficiency with modern work tools (Notion, Slack, Excel/Sheets, data visualization).
  • Genuinely interested candidates should find a way to reach out to Meet Semlani, our founder to discuss the opportunity in detail.
  • Self-starter mentality with high ownership and attention to detail.


Why You'll Love This Role


  • Direct mentorship from the founder of one of India's fastest-growing startups.
  • Unparalleled visibility into building and scaling a tech startup.
  • Opportunity to develop a broad skillset across multiple business functions.
  • Clear path to leadership positions as the company scales.
  • Competitive compensation with significant growth potential.
  • Work with a talented, ambitious team solving meaningful problems.
  • Build systems and processes that will shape the company's future.
Read more
LH2 Holdings

at LH2 Holdings

2 candid answers
Jason Pinto
Posted by Jason Pinto
Bengaluru (Bangalore)
1 - 3 yrs
₹8L - ₹12L / yr
Financial Modeling
Customer Relationship Management (CRM)




About LH2 Holdings:

LH2Holdings is an AI Operating System to scale digital content brands and creators.

We buy or partner with great digital content brands (web platforms, YouTube channels, apps, podcasts, newsletters, etc) and scale them. LH2 is being built by second-time founders, who have scaled tech platforms with hundreds of millions of users in their previous ventures. Our vision is to enable digital creators to scale as easily as large conglomerates do.


About the Role:

We’re on a mission to build a portfolio of high-performing digital businesses—and we’re looking for an Investment Analyst who can help us find and close the next big deal.


In this role, you'll take full ownership of the deal lifecycle, from sourcing acquisition and partnership opportunities to leading due diligence and closing the transaction. You'll work across functions—market research, financial analysis, negotiation, and founder engagement—to ensure we build deep relationships and smart investments.


This is a high-impact, entrepreneurial role for someone who thrives on numbers, hustle, and relationship-building.


What You’ll Do:

  1. Own end-to-end responsibility for identifying, evaluating, negotiating, and closing acquisition or partnership opportunities.
  2. Run structured research to identify target companies aligned with our investment thesis.
  3. Maintain an updated CRM of all conversations and touchpoints with potential sellers. Stay top of mind until they’re ready to sell.
  4. Use tools and platforms to reach founders via email, LinkedIn, WhatsApp, etc., to drive pipeline and response.
  5. Build trust with founders so we're the first call they make when they consider selling.
  6. Create, update, and interpret financial models to assess deal viability, ROI, and risk.
  7. Lead diligence across financial, operational, and strategic vectors. Work closely with legal and advisory teams during execution.
  8. Support deal structuring and terms negotiation to ensure successful closures.
  9. Assist in the preparation of legal documents, including NDAs, investment contracts, and investment memoranda (with guidance from the team).
  10. Must demonstrate strong proficiency in using AI tools, with AI first principles, and AI-driven approaches to problem-solving.


The Ideal Applicant:

  1. 1–3 years of experience in consulting, investment banking, startup growth roles, or US-facing BD/investment functions.
  2. Strong understanding of P&L, balance sheets, and financial modeling.
  3. Highly analytical, detail-oriented, and process-driven.
  4. Excellent verbal and written English—must be able to confidently communicate with founders in the US.
  5. Experience using CRM tools and outreach automation platforms is a plus.
  6. Self-starter with a founder mindset and bias for action.
  7. Proficiency in Microsoft Excel and Google Workspace.


Read more
brand on wheelz
Rwishab Das
Posted by Rwishab Das
Bengaluru (Bangalore)
1 - 1 yrs
₹3L - ₹3.5L / yr
Customer Relationship Management (CRM)
Lead Generation
Sales presentations
TargetProcess
Effective communication
+1 more

The Role


We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

 

Key Responsibilities


  • Contact prospective customers through cold calling and emails.
  • Follow up on data and leads developed by the sales team.
  • Provide support to the marketing team by inviting prospective customers for promotional events.
  • Address customer needs and requirements.
  • Transfer qualified leads to experienced sales professionals.
  • Identify key prospects for sales and develop interests.
  • Record and expand your lead database for cold calling and emails.
  • Conduct remote demos of our products.
  • Follow up diligently on any leads showing interest
  • Direct email marketing to key clients and prospects
  • Conduct client or market surveys to obtain information about potential leads
  • Participate in the preparation of proposals and / or sales presentations
  • Develop a strong knowledge of the company’s products and services in order to facilitate the sales process


Key skills and experience required

  • Minimum Bachelor’s Degree.
  • Excellent communication skills.
  • Ability to engage in conversations and make accurate judgments.
  •  Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
  •  Strong analytical and problem-solving skills.
  • Excellent negotiation and consultative sales skills.
  • Exceptional customer service skills.
  • Strong project and time management skills


Perks

  • Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
  • 30 Annual Paid Leave (18 Casual + 12 personal time off).
  • Rewards and Recognitions program
  • Annual Company outing to celebrate Success together


Read more
Max Life Insurance Company Limited
Agency job
via Sudero by Manjari Dutta
Mumbai
1 - 4 yrs
₹1L - ₹3.5L / yr
Customer Relationship Management (CRM)
Insurance
Bancaaasurance

Position: Relationship Manager – Home Loan

Bank: Axis Bank

Location: Andheri / Thane, Maharashtra

CTC: Up to ₹3.5 LPA

Age: 25 to 27 years

Experience Required:


Only candidates with prior Home Loan sales experience


Preferably from BFSI or NBFC background



Interested candidates can apply with updated resumes.

Read more
Goa, Gujarat, Maharashtra
1 - 4 yrs
₹1L - ₹5L / yr
Client Management
Customer Relationship Management (CRM)
Sales
Business Development

Role: Relationship Manager

  • Exp: min 1 year
  • Min CTC : 3.60 LPA - Max CTC: of 4.80 LPA, (along with performance-based incentives + Birthday perks + Mediclaim Insurance, etc)
  • Meals will be provided, as the staff will be stationed at the resorts.


Key Responsibilities of the Relationship Manager:


  • Achieving stretched targets in a result-focused environment.
  • To identify potential customers, create and close new business opportunities in line with the strategic direction of the company.
  • To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service are met at all times.
  • To prepare sales proposals for prospective clients.
  • Regular liaison sales/Pre-sales and member relations department.
  • To keep abreast of new products and services and undertake training as and when required.


Location: Goa, Gujarat, Maharashtra

Read more
Cravingcode Technologies Pvt Ltd
Didhiti Dasgupta
Posted by Didhiti Dasgupta
Navi Mumbai, Noida, Bengaluru (Bangalore)
1 - 5 yrs
₹3L - ₹6L / yr
Communication Skills
Customer Support
Customer Success
Customer Relationship Management (CRM)
Problem solving
+2 more

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.


Responsibilities:

  • Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
  • Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
  • Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
  • Provide comprehensive training to clients on Buildesk products and best practices.
  • Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
  • Identify and pursue opportunities for upselling and cross-selling within existing accounts.
  • Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
  • Articulate the value proposition of Buildesk products and recommend optimal solutions.
  • Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
  • Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
  • Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
  • Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
  • Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
  • Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.


Qualifications:

  • Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
  • Demonstrated ability to deliver effective product training and support software business models.
  • Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
  • A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
  • Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
  • Experience in monitoring customer health metrics and implementing strategies to minimize churn.
  • Proficiency in CRM and ERP systems.


Read more
MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
2 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
1 - 3 yrs
₹3L - ₹4.5L / yr
Customer Support
API
Customer Service
Customer Relationship Management (CRM)
Troubleshooting
+1 more

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.


Key Responsibilities

  • Respond to customer queries via chat and phone calls in a timely manner
  • Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
  • Guide users through onboarding steps
  • Document common issues and grab insights to contribute to internal knowledge bases
  • Escalate complex issues to the product or tech team 
  • Collect and relay customer feedback
  • Maintain high customer satisfaction


Requirements

  • At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
  • Strong communication skills in English and Hindi.
  • Ability to explain technical concepts clearly to non-technical users
  • Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
  • Experience using tools like Freshdesk, Google Suit and Excel. 
  • Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
  • Exposure to working in a startup or fast-paced SaaS environment


Read more
Appknox

at Appknox

1 video
6 recruiters
Vasudha Srivastav
Posted by Vasudha Srivastav
Bengaluru (Bangalore)
2 - 3 yrs
Best in industry
Customer Relationship Management (CRM)
Customer Success
SaaS
Customer Service
Customer Retention
+2 more

A BIT ABOUT US:


Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.


The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.


We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.



The Opportunity:


Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.


Responsibilities:


  • Manage a portfolio of current customers. 
  • Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
  • Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
  • Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
  • Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
  • Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.


What An Ideal Candidate Would Look Like:


  • 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
  • Good communication skills especially with Enterprise customers from around the globe are necessary.
  • Must have experience in upselling, cross selling and gauge customer requirements.
  • Must have good presentation skills and hold of understanding customer’s business requirements.
  • Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
  • Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
  • Must have experience of tracking product usage and instrumentation for Customer Success Management.
  • May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.


Work Expectations:


Within 1 month

  • You should have a complete hold of the product and value customers are getting from it.
  • Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
  • Drive at least 1 QBR from existing customers.


Within 3 months

  • You need to have a clear understanding of onboarding customers. 
  • Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
  • Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
  • Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
  • At least 1 referral from existing customers.


Within 6 months

  • You should have discipline and document all of the ongoing discussions. 
  • Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
  • We need an owner for this position who can in future build the CSM team below to drive overall customer success.


Personality traits we really admire:


  • Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
  • Great attitude to ask questions, learn and suggest process improvements.
  • Has attention to details and helps identify edge cases.
  • Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
  • Follows timelines and absolute commitment to deadlines.



Interview Process: 


  • Round 1 - Profile Evaluation
  • Round 2 - Task sent by Appknox, reviewed by Appknox CSM and leadership team.
  • Round 3 - Call with the CSM team to review your assignment
  • Round 4- Call with one of the management team members to review your assignment and understand overall your experience and vision on Customer Success.
  • Round 5 - HR Call 



Compensation:

  • As per Industry Standards


We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.


Please be aware that all your customers will include Enterprises and Fortune 500 companies.


Why Join Us:


  • Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
  • Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
  • Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
  • Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
  • Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
  • Work Schedule: Flexible working environment with remote work if required.


Read more
magma consultancy
Anjali Chitravel
Posted by Anjali Chitravel
Remote only
2 - 4 yrs
₹3L - ₹4L / yr
Sales
Customer Relationship Management (CRM)
Sales and operations planning
Operations
Business operations
+2 more

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

  • Make outbound and receive inbound calls to/from US clients
  • Provide clear, concise, and professional communication with clients
  • Address client inquiries and provide solutions promptly
  • Maintain strong client relationships through effective communication
  • Troubleshoot and resolve client issues, ensuring a positive experience
  • Document interactions and follow up on necessary actions
  • Collaborate with internal teams to ensure client needs are met
  • Adapt quickly to new processes or updates in client services
  • Meet key performance metrics and deadlines consistently

Requirements:

  • Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
  • Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
  • Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
  • Tech-Savvy: Proficient with CRM software, email, and call systems
  • Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
  • US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
  • Previous Experience: Experience in a client-facing role or customer service is a plus
  • Polished: Professional appearance and demeanor on calls and emails


Read more
FSL Software Technologies
Mumbai
7 - 12 yrs
₹8L - ₹12L / yr
Customer Relationship Management (CRM)
upsell
Team Management
Lead Generation
compliance mantra
+4 more

Ability to take reference from existing client

Ability to generate performance from team & build good relationship with client

Proven track record of achievement of target

Ability to set target & understand product costing with projection

Read more
Codezen Tech Solutions

at Codezen Tech Solutions

1 recruiter
Noorun Rehmani
Posted by Noorun Rehmani
Delhi, Faridabad
2 - 4 yrs
₹6L - ₹10L / yr
Sales
Business Development
Team leadership
Inside Sales
Sales process
+2 more

Key Responsibilities:

  • Develop and implement effective sales strategies to achieve and exceed business targets in the IT solutions space.
  • Identify and pursue new business opportunities through market research, cold calling, referrals, and networking within target industries.
  • Regularly visit industrial and commercial business areas to identify potential clients and expand market reach.
  • Build and maintain strong, long-term relationships with clients, including developing personal rapport and trust at all organizational levels.
  • Conduct on-site client visits to understand business needs, provide consultations, and ensure continued engagement and satisfaction.
  • Deliver tailored product presentations and demos, showcasing ERP, CRM, HRMS, and automation solutions relevant to the client’s industry.
  • Negotiate contracts, pricing, and terms aligned with company standards and customer expectations.
  • Work closely with internal product, marketing, and support teams to deliver complete and customized solutions.
  • Generate client leads through satisfied customer referrals and word-of-mouth.
  • Stay updated on market trends, competitor offerings, and sector-specific challenges in industries such as manufacturing, healthcare, textile, and automotive.
  • Maintain accurate records of sales activities, client interactions, and pipeline progress using CRM tools.


Qualifications & Skills:

  • Education: Bachelor's degree in Business, Marketing, Information Technology, or a related field (preferred).
  • Experience: 2–5 years of B2B sales experience in IT solutions, especially ERP, CRM, HRMS, or automation systems. Exposure to such Softwares, proficiency in MS Office ( Word, Excel ) and more.
  • Excellent interpersonal skills with the ability to build trust and long-lasting client relationships, both professionally and personally.
  • Proven track record of meeting or exceeding sales targets, with strong negotiation and closing abilities.
  • Confident in conducting market research, territory mapping, and direct client outreach.
  • Ability to work independently while contributing effectively in team environments.
  • Familiarity with CRM systems and data-driven sales reporting.
  • Willingness to travel frequently for client meetings, area visits, and business development efforts.
Read more
BigRio
Disha Bhardwaj
Posted by Disha Bhardwaj
Chennai
3 - 6 yrs
₹12L - ₹15L / yr
Lead management
content management
Sales
Sales Operations
Pipeline management
+5 more

Sales Operations Analyst


Client is actively seeking a Sales Operations Analyst to join our Chennai Tech & Data team, with a focus on supporting and maintaining our Salesforce ecosystem and its integrated applications. This role is ideal for candidates with prior experience in Salesforce and a strong analytical mindset, providing opportunities to drive operational improvements and contribute to strategic initiatives. The role will involve close collaboration with our onshore team in Canada/US to ensure the smooth operation and continuous enhancement of our Salesforce infrastructure.

 

If you're passionate about leveraging Salesforce, eager to expand your expertise, and excited by the idea of working in a dynamic environment that values innovation and efficiency, we invite you to join us in Chennai, where you can make meaningful contributions and advance your career.


Responsibilities


●         Salesforce System Support: Investigate, analyze, and resolve issues and bugs within Salesforce Sales Cloud and its associated applications, escalating complex issues as needed.

●         Enhancement Collaboration: Support the development and deployment of enhancements to the Salesforce ecosystem, working closely with stakeholders to ensure best practices and business needs are met.

●         Quality Assurance: Conduct thorough testing of developed solutions to ensure they function correctly and integrate seamlessly with existing systems.

●         Documentation and Knowledge Sharing: Maintain clear documentation of issues, solutions, and best practices, contributing to knowledge sharing and process improvement within the team.

●         System Monitoring and Optimization: Monitor the performance of Salesforce systems, proactively identifying opportunities for optimization and efficiency improvements.

●         Process Improvement: Contribute to refining and implementing operational processes and workflows, enhancing overall team efficiency and effectiveness.

●         Agile Participation: Actively engage in Agile ceremonies, providing insights and collaborating with cross-functional teams to drive continuous improvement.

Qualifications for Success:                                                                                                            

●         Salesforce Expertise: 2+ years of experience in Salesforce administration, configuration, or customization. Salesforce Administrator certification is preferred but not mandatory.

●         Agile Methodologies: Familiarity with Agile methodologies and tools like JIRA/Confluence is a plus.

●         Analytical and Problem-Solving Skills: Strong ability to analyze issues, identify solutions, and implement process improvements.

●         Communication Skills: Excellent verbal and written English skills to collaborate effectively with global teams.


●         Proactive Learning: A motivated individual with a demonstrated desire to enhance skills and grow professionally in a fast-paced environment.

●         Team Player: Ability to work both independently on assigned tasks and collaboratively within a team to achieve shared goals.

Read more
Craft My Plate

at Craft My Plate

2 candid answers
3 recruiters
Yashwanth Kalimi
Posted by Yashwanth Kalimi
Hyderabad
3 - 7 yrs
₹8L - ₹30L / yr
Negotiation
Inside Sales
Business Development
Customer Relationship Management (CRM)
Effective communication
+5 more

Craft My Plate is a fast-growing food tech startup revolutionizing the bulk food delivery and catering industry. Based in Hyderabad, we specialize in artisanal catering, creating customized culinary experiences that transform events into unforgettable moments. With a focus on personalization, attention to detail, and culinary excellence, every dish we craft is a work of art.

We are looking for an experienced and results-oriented Sales Manager to lead and manage our sales team. This role requires a strategic, proactive professional with a strong track record in revenue generation, team building, and process optimization—especially in startup environments.

Role Summary

As a Sales Manager, you will be responsible for building and mentoring a high-performing sales team, optimizing processes, and driving revenue growth. You will develop and execute sales strategies that align with Craft My Plate’s vision, ensuring scalable success in a fast-paced, dynamic industry. This is a full-time, on-site position based in Hyderabad.

Key Responsibilities

Team Leadership

  • Build, guide, and mentor a self-driven sales team aligned with company goals
  • Provide continuous guidance and support to team members for skill development
  • Identify hiring needs and execute recruitment strategies to build a strong sales force

Strategic Sales Execution

  • Regularly assess and refine sales strategies to optimize long-term revenue growth
  • Stay updated on industry trends to enhance sales efficiency and time management
  • Ensure alignment of sales efforts with business objectives to drive consistent growth

Process and System Optimization

  • Continuously evaluate and improve sales processes to minimize errors and enhance efficiency
  • Utilize CRM tools and sales analytics platforms to track performance and provide feedback
  • Establish clear workflows and reporting structures to ensure accountability

Performance Management

  • Define, monitor, and analyze key performance indicators (KPIs) to measure team success
  • Proactively address challenges and implement solutions to ensure sales targets are met on time

Qualifications

  • Minimum 3+ years in a sales management role, with mandatory startup experience
  • Proven ability to drive revenue growth and develop scalable sales processes
  • Strong leadership skills with the ability to build and manage high-performing teams
  • Proficient in CRM tools and sales analytics platforms for performance tracking
  • Excellent communication, negotiation, and interpersonal skills
  • Strategic thinker with a hands-on approach to problem-solving
  • Bachelor’s degree in Business Administration, Marketing, or a related field (preferred)

What We Offer

  • Competitive compensation package with performance-based bonuses
  • A fast-paced, dynamic work environment with rapid career growth opportunities
  • A culture of innovation, collaboration, and continuous learning
  • The opportunity to lead and shape a high-impact sales function in a growing organization

If you are passionate about leading a high-performing sales team in a fast-growing startup, we’d love to hear from you! 🚀

Read more
PEMS Digital
Vinayak S (HR Manager)
Posted by Vinayak S (HR Manager)
Bengaluru (Bangalore)
0 - 0 yrs
₹1L - ₹2L / yr
Sales
Market Research
Business Development
Customer Relationship Management (CRM)
Product demonstration
+1 more

Overview

We at PEMS digital aim to create a smarter, greener tomorrow for you, with your expertise. All of us are guided by finding and employing efficient data handling to push the frontiers of human engagement, whether it be with infrastructure, mobility, logistics or the myriads of other industries we hope to expand into. We believe in visualizing the technology of tomorrow today, and thus, priorities the attitudes of collaboration, creation and adaptability to create an ecosystem that will foster talent.


Role Overview:

We are seeking a dynamic and motivated Presales (Inside Sales).

This role is perfect for individuals looking to gain hands-on experience in sales processes, client engagement, and lead generation


Key Responsibilities:

 Conduct market research to identify potential clients and key decision-makers.

 Assist in lead generation and prospecting activities using various tools and platforms.

 Reach out to prospects via calls, emails, and social media to introduce company products/services.

 Support the sales team in preparing proposals, presentations, and sales collateral.

 Schedule meetings and product demos for the sales team.

 Maintain and update CRM systems with accurate lead and customer information.

 Collaborate with marketing to align lead generation efforts with campaigns.

 Track and report on outreach and lead generation metrics.


Qualifications:

 Pursuing or recently completed a degree in Business, Marketing, Sales, or a related field.

 Strong communication and interpersonal skills.

 Basic understanding of sales principles and customer relationship management.

 Self-motivated, goal-oriented, and eager to learn.

 Ability to multitask and manage time effectively.


What You will Gain:

 Hands-on experience in presales and inside sales processes.

 Exposure to sales tools and CRM platforms.

 Opportunity to develop client engagement and communication skills.

 Mentorship and guidance from experienced sales professionals.

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Chennai
1 - 5 yrs
₹2L - ₹3L / yr
Customer Relationship Management (CRM)
Hubspot
SPARES
AMC

Executive - Backend CRM / Spares / AMC


OFFICE LOCATION - Nerkundram, Chennai - 600107


A graduate (Male / Female)


• To Increase the business

• To Achieve AMC & Conversion Target

• To Participate in enquiries For AMC

• To Ensure AMC & Spares Sales Payment are Collected Timely

• Handling high-users



Read more
1point1 solutions pvt ltd
Navi Mumbai
1 - 2 yrs
₹1L - ₹2L / yr
Customer Relationship Management (CRM)

Ready to take the next step in your professional journey? Join the 1Point1 family and nurture your future with us. From personal development to career growth, we provide the soil for your success! Let’s grow together and make every day a new opportunity to blossom.

Read more
Jobizo
Anmol Gupta
Posted by Anmol Gupta
Gurugram
3 - 10 yrs
₹15L - ₹25L / yr
Marketing
Customer Relationship Management (CRM)
Social Media Marketing (SMM)
Integration
Product Marketing

About Jobizo:

Jobizo is a fast-growing Healthcare HR Tech company revolutionizing the way healthcare professionals connect with job opportunities. Backed by VC funding, we are building a one-stop hiring ecosystem to match top talent with the right opportunities.

If you thrive in startup environments, love building from scratch, and have a hustler’s mindset, this is the role for you!

 

What You’ll Do

·        End-to-End Marketing Strategy: Develop & execute 360° marketing strategies for both brand & product marketing across online & offline channels.

·        Marketing Automation & Integrations: Leverage automation tools to streamline campaigns, optimize workflows, and improve efficiency.

·        Performance Marketing: Manage and optimize Google Ads, LinkedIn Ads, Facebook Ads to improve ROI & cost per acquisition.

·        SEO & Content Strategy: Boost organic visibility through effective SEO strategies and engaging content marketing.

·        Brand Building: Drive brand awareness through storytelling, PR, media planning, and partnerships.

·        Data-Driven Decisions: Track key metrics, analyze insights, and refine marketing efforts for continuous improvement.

 

What We’re Looking For

·        3-6 years of experience in growth marketing, digital marketing, or product marketing.

·        Strong understanding of marketing automation & integrations.

·        Hands-on experience in performance marketing, paid campaigns, and SEO.

·        Ability to think outside the box and execute creative, high-impact campaigns.

·        Strong analytical mindset – you let data guide your marketing decisions.

·        A true startup hustler who thrives in fast-paced environments.

 

Why Join Jobizo?

·        Be part of a high-growth VC-funded startup.

·        Work on a mission-driven product that’s changing the healthcare hiring landscape.

·        A culture that values innovation, ownership, and out-of-the-box thinking.

·        Competitive salary, health insurance, and growth opportunities.

 Ready to Build Something Big?

 

 Location: Gurgaon (Onsite)

www.jobizo.com

Let’s disrupt healthcare hiring together!

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Franks painting
Remote only
0 - 50 yrs
₹8L - ₹15L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success

Responsibilities:

  • Onboarding and Training:
  • Guide new customers through the onboarding process, ensuring a smooth and efficient implementation.
  • Conduct training sessions and provide educational resources to help customers maximize the value of our products/services.
  • Relationship Management:
  • Build and maintain strong, long-term relationships with assigned customers.
  • Serve as the primary point of contact for customer inquiries and concerns.
  • Proactively engage with customers to understand their needs and challenges.
  • Customer Advocacy:
  • Act as the voice of the customer within the organization, providing feedback to product and development teams.
  • Identify opportunities to improve the customer experience and advocate for customer-centric solutions.


Read more
LearnTube.ai

at LearnTube.ai

2 candid answers
Misbaah Shaik
Posted by Misbaah Shaik
Mumbai
1 - 3.5 yrs
₹4L - ₹7L / yr
Communication Skills
MS-Excel
Customer Service
Customer Relationship Management (CRM)
Customer Support
+2 more

As a Customer Success Specialist, you’ll be the driving force behind exceptional learner experiences—from the moment they join to achieving their career goals. Your mission? Enhance user love and transform learning journeys into success stories!


What You'll Do:

  • Manage the Learner Journey: Own the entire user lifecycle, from onboarding to post-course support, ensuring a seamless and rewarding experience.
  • Be the Voice of LearnTube: Engage with learners via calls, chat, and email, resolving queries, offering guidance, and ensuring they get the most out of our courses.
  • Drive Performance Excellence: Meet and exceed key performance metrics: quality, productivity, and user feedback, setting new standards for success.
  • Build Strong Relationships: Go beyond solving queries: foster deep learner engagement and loyalty by actively listening and responding to their needs.
  • Elevate the Learning Experience: Ensure every paid learner receives top-notch attention and support, making their upskilling journey smooth and enjoyable.
  • Support Career Success: Help learners land their dream jobs by providing career guidance, insights, and expert assistance in job placements.


About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

  • AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
  • Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.


Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.


We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.


What We Are Looking For:

  • 1-2 years of experience in core operations/ customer success
  • Strong communication & interpersonal skills
  • MS Excel proficiency
  • Detail-oriented mindset
  • Passion for learning & helping others grow


Why Join Us?

  • Fast-growing startup: Be part of something big, with real impact on people’s careers.
  • High autonomy & ownership: Your ideas matter, and you’ll see them in action.
  • Collaborative & transparent culture: Great teamwork.
  • Endless learning opportunities: Upskill while helping others do the same.
Read more
Pune
1 - 2 yrs
₹3L - ₹5L / yr
Technical sales
Communication Skills
Negotiation
Customer Relationship Management (CRM)
Presales
+2 more

Job Title: Technical Sales Engineer

Location: Pune, India

Department: Sales & Business Development

Experience Required: 1–2 years in Technical Sales / Industrial Equipment Sales

Job Summary:

We are looking for a dynamic and motivated Technical Sales Engineer to join our team. The ideal candidate will have a strong mechanical engineering background, experience in B2B industrial sales, and the ability to build strong client relationships by offering tailored technical solutions. You will be responsible for the complete sales lifecycle—from pre-sales consultation to post-sales support—while working independently in your assigned territory.

Key Responsibilities:

  • Drive pre-sales, sales, and post-sales processes for industrial equipment and technical solutions.
  • Analyze customer needs, identify pain points, and propose appropriate customized technical solutions.
  • Manage and grow existing customer accounts while actively acquiring new clients.
  • Deliver effective product presentations and live demonstrations to prospective clients.
  • Develop and implement region-specific sales strategies to meet company revenue goals.
  • Handle negotiations, prepare quotations, and close deals while ensuring optimal pricing and contract terms.
  • Collaborate with cross-functional teams to support product launches and marketing efforts.
  • Attend trade shows, exhibitions, and industry events to promote products and enhance brand visibility.
  • Use CRM tools such as Salesforce for sales tracking, reporting, and forecasting.
  • Provide technical and commercial support to customers and internal stakeholders.

Required Qualifications & Skills:

  • Bachelor’s degree in Mechanical Engineering or related field.
  • 1–2 years of experience in technical sales, preferably in sectors like material handling equipment, storage solutions, air compressors, or industrial automation.
  • Strong knowledge of CRM tools.
  • Excellent communication, negotiation, and interpersonal skills.
  • Self-driven, target-oriented, and able to work independently.
  • Proficiency in English, Hindi, and Marathi.


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provides a cloud-based facility management system for the entertainment and hospitality industry.

provides a cloud-based facility management system for the entertainment and hospitality industry.

Agency job
via HyrHub by Shwetha Naik
Mangalore
7 - 12 yrs
₹10L - ₹15L / yr
Project implementation
Subject-matter expert
Process mapping
Customer Relationship Management (CRM)

Relevant Experience : 7+ years

Skill Expertise: Functional Consultant, Implementation Consultant, Subject Matter Expert, Customer Management, Process Mapping, etc. Good communication skills along with willing to travel within India / Abroad if necessary

Location: Mangalore


Required skills and qualifications:

• Ability to manage a team of 4-6 individuals

• Has handled implementation projects in the past – project initiation to go-live and post

go-live support

• Strong written and verbal communication skills

• Excellent presentation skills

• Having SQL skills is a plus

• Willing to travel

• Techno/Functional background, overall experience of 7 +years.

• Client interaction experience is required




Read more
Innometrics Software Pvt Ltd
InnometricsSoftware PvtLtd
Posted by InnometricsSoftware PvtLtd
Noida
2 - 5 yrs
₹2.4L - ₹5L / yr
Customer Service
Customer Support
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)
BPOS
+2 more

Job Overview:

As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries,

troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.


Role & responsibilities:

• Good Computer Skills

• Candidate must have good communication skills

• Must be a Graduate

• Willing to work in night shift (UK or US)

• Able to work in Order Processing & Customer Service (both Chat & Calling).

Read more
LATS SOLUTIONS
Chennai, Madurai, coimbatore
2 - 5 yrs
₹4L - ₹4.5L / yr
Customer Relationship Management (CRM)
Field Sales
negotiation skill

 Build a database of customer leads through references, opening stalls in areas where there are higher

number of footfalls – like apartment complexes, shopping areas etc., door to door visits, distribution of

pamphlets etc.

 Schedule meetings with potential liabilities customers and understand their requirement; thereafter

presenting them with the most suitable products and explaining the features/benefits.

 Communicate clearly to customers on the requirements for various types of products & services

 Ensure that all customer documents are verified with originals and are handled with care and

confidentiality.

 Complete all account opening related processes accurately so that the customer experience is enhanced

and forms the foundation of a long relationship with the bank.

 Maintain continuous communication with customers on the status of their account opening process.

 Frequently communicate with newly signed up customers and assist them with additional products and

services based on their requirements

 Build reference network from newly signed up customers for potential leads.

 Regularly update Daily Sales Reports and discuss on the plans, action items, progress with the supervisor

How to apply: recruit.hrlspl

Read more
LATS SOLUTIONS
lats solutions
Posted by lats solutions
Chennai, Madurai, Coimbatore
1 - 4 yrs
₹4L - ₹4.5L / yr
Customer Relationship Management (CRM)
CASA
Sales
Field Sales

Build a database of customer leads through references, opening stalls in areas where there are higher

number of footfalls – like apartment complexes, shopping areas etc., door to door visits, distribution of

pamphlets etc


 Schedule meetings with potential liabilities customers and understand their requirement; thereafter

presenting them with the most suitable products and explaining the features/benefits.

 Communicate clearly to customers on the requirements for various types of products & services – for

example, charges for maintaining a locker, minimum balance to be maintained etc.,

 Ensure that all customer documents are verified with originals and are handled with care and

confidentiality.

 Complete all account opening related processes accurately so that the customer experience is

enhanced and forms the foundation of a long relationship with the bank.

 Maintain continuous communication with customers on the status of their account opening process.

 Frequently communicate with newly signed up customers and assist them with additional products and

services based on their requirements – for example, relevant loan products, investment products etc.

 Build reference network from newly signed up customers for potential leads.

 Regularly update Daily Sales Reports and discuss on the plans, action items, progress with the

supervisor.

How to apply: recruit.hrlspl


Read more
Variable Soft

at Variable Soft

3 recruiters
Arnika Chaturvedi
Posted by Arnika Chaturvedi
rajasthan, Delhi, Noida, Ghaziabad, uttarpradesh
1 - 6 yrs
₹2.5L - ₹7L / yr
Customer Relationship Management (CRM)
Sales
Marketing
Lead Generation

Job Overview:

We are seeking a dynamic and results-driven Software Sales Executive to join our growing sales team. The ideal candidate will be responsible for generating new business opportunities, managing client relationships, and driving the sales of our software products. If you have a passion for technology and sales, and you're motivated to achieve targets, we’d love to have you on board!

Key Responsibilities:

  • Lead Generation & Prospecting: Identify and approach potential clients to generate leads through various channels such as cold calls, emails, networking, and referrals.
  • Product Demonstrations: Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our software solutions.
  • Sales Cycle Management: Handle the entire sales cycle from initial contact, qualification, and proposal to negotiation and closing.
  • Client Relationship Management: Develop and maintain strong, long-lasting client relationships to foster repeat business and referrals.
  • Market Research: Keep up-to-date with industry trends, competitor products, and market demands to effectively position our software solutions.
  • Sales Reporting: Track sales progress, update CRM tools, and report on sales performance and forecasts.
  • Customer Support: Collaborate with customer support teams to ensure smooth onboarding and post-sales service for clients.

Key Requirements:

  • Experience: 2+ years of proven sales experience in the Software or IT industry.
  • Knowledge: Strong understanding of CRM systems, software sales processes, and SaaS (Software as a Service) models.
  • Skills:
  • Excellent communication, presentation, and negotiation skills.
  • Ability to understand customer needs and tailor software solutions to meet those needs.
  • Self-motivated with a strong drive to achieve sales targets.
  • Ability to work both independently and as part of a team.
  • Education: Bachelor's degree in Business, Marketing, Computer Science, or a related field


Read more
Highfly Sourcing

at Highfly Sourcing

2 candid answers
Highfly Hr
Posted by Highfly Hr
Augsburg, Germany, Málaga (Spain), Singapore, Dubai, Kuwait, Qatar, New Zealand, RIYADH (Saudi Arabia), Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Hyderabad
5 - 15 yrs
₹15L - ₹30L / yr
skill iconData Analytics
skill iconData Science
Data management
Product Management
Customer Relationship Management (CRM)
+5 more

As a B2B Marketer, you will handle marketing efforts for brand awareness. As well as, lead generation, web site development and content curation/creation, and sales collateral.

Roles and Responsibilities

  • Design content marketing strategies and set short-term goals.
  • Online and offline marketing: hands-on experience with digital media, including SEM, display, social, email, and affiliate channels.
  • Experience working with a sales team in both Sales Enablement and Account-Based Approach.
  • Knowledge of Demand Generation tactics and Lead Conversion principles.
  • Understanding of A/B and multivariate testing, user segmentation, and reporting processes.
  • Ability to create value propositions that communicate clearly to targeted audiences.
  • Extensive experience creating audience segments and developing marketing campaigns that deliver a targeted message and create affinity with brands.
  • Accomplished at leveraging full value from marketing automation processes and tools.

Requirements

  • Degree in Marketing or relevant field.
  • 3+ years of hands-on marketing experience in a B2B role.
  • Excellent understanding of B2B marketing.
  • Demonstrated ability to manage the budgeting process and use of analytical skills.
  • Proven track record in delivering marketing campaigns that drive sales growth.
  • Ability to remotely create and manage marketing strategies.
  • An understanding of agile marketing, to identify and focus on high-value projects and then continuously and incrementally improve the results over time.
  • Excellent communication skills.


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1point1 solutions pvt ltd
Mumbai
0 - 1 yrs
₹1L - ₹1.5L / yr
Customer Relationship Management (CRM)

One Point One Solutions help you build the career you’ve always dreamed of. Start today, so that a year from now, you’re glad you did.At 1Point1, we provide numerous opportunities for professional growth and development. Whether you are at the beginning of your career or aiming for advancement, we are committed to assisting you in reaching your objectives. With the appropriate support and a well-defined pathway, success is attainable."

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Cornertree

at Cornertree

1 recruiter
Deepesh Shrimal
Posted by Deepesh Shrimal
Chennai
3 - 8 yrs
₹5L - ₹12L / yr
zoho
Customer Relationship Management (CRM)

Requirements:

  • A minimum of 3+ years of proven experience with Zoho CRM is a mandatory requirement; you must be an expert in the platform.
  • Hands-on experience with coding and development within Zoho CRM (e. g., Deluge scripting, API integration, custom functions, and workflow automation).
  • Strong understanding of sales processes and how to optimize them using CRM systems.
  • Proficient in analyzing data, generating reports, and using data to drive decisions.
  • Familiarity with BigQuery or similar data warehousing platforms for processing and analyzing large datasets is advantageous.
  • Ability to work cross-functionally with sales, marketing, and customer success teams, as well as technical staff.
  • Strong problem-solving skills with a proactive approach to identifying and fixing CRM-related issues.
  • Bachelor's degree in a relevant field (e. g., IT, Computer Science, Business Management).
  • Preferred: Experience working in a SaaS environment is a plus.


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