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The responsibilities of the Desktop Support Engineer include building, maintaining, and resolving issues within the continually evolving IT infrastructure. This engineer plays a crucial role in providing computer support, which is essential for maintaining the seamless and efficient operation of the IT infrastructure.
1. Technical Support
2. Problem Diagnosis and Resolution
3. Maintenance and Repair
4. Documentation and Record Keeping
5 Security Compliance
6. Network Support:
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
- Role Overview
- Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.
- Key Knowledge
- 3-5+ years of experience in AWS/GCP or Azure technologies
- Is likely certified on one or more of the major cloud platforms
- Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
- Ability to guide and lead internal agile teams on cloud technology
- Background from the financial services industry or similar critical operational experience

MangoApps builds enterprise products that makes employees at organizations across the globe more effective and productive in their day-to-day work. We are looking for techpros, great communicators and collaborators and efficient team players for this role. This is your opportunity to be part of a rapidly growing organization and gain a deeper level of expertise in AWS Cloud Infrastructure as you help us build and run a large scale, distributed, fault-tolerant software systems and infrastructure. Reach out to us if you are driven by scale and complexity challenges. The role involves -
50% Project based work:
- Drive to change and constantly improve the service that is delivered to the customer with minimum disruption.
- Perform tasks with competing priorities and adapt to changing business needs.
- Create and Managing VM's with different combinations of OS and software using EC2 / RDS / Patching.
- Manage high volume networks and large traffic websites and make recommendations for scaling when appropriate.
- Drive automation for repetitive tasks to build efficiency and ensure consistent delivery.
40 % Break/Fix:
- Apply analytical skills to assist in the resolution of complex, time-sensitive issues or escalate, when necessary, with a sense of accountability and sound personal judgment.
- Apply advanced troubleshooting techniques on a variety of operating systems (Windows, Mac, Linux) to provide unique solutions to our customers' individual needs while adhering to security and best practice standards.
- Experience troubleshooting application and service issues, implementing and communicating technical solutions.
- Demonstrated experience to resolve issues and restore service quickly.
- Possesses the tenacity to delve to the root of the issue quickly, understand why it happened, and prevent it in the future.
10% Team Collaboration:
- Proven ability to collaborate with team members to achieve successful customer outcomes.
Requirements:
- In depth understanding of AWS S3 Lifecycles, EC2 and EBS volumes, AWS Networking and VPC, AWS Regions and Zones.
- RDS performance monitoring and identifying data/sql issues using slow log query.
- Proficiency in troubleshooting using AWS CloudWatch Insights or similar tools for Application Log/Database Log monitoring.
- Hands-on experience working with ECS and Docker.
- Automation experience with puppet or Ansible.
- Proficient in scripting with bash and ruby/python.
- Proficiency in GitHub and Git Actions
- Expert level proficiency in Linux and application troubleshooting.
- Proficiency in CloudFormation or Terraform (Good to have)
Why Explore a Career at MangoApps?
- You are ready for your next challenge.
- If you're looking to make an impact, MangoApps the place for you. We are a young organization and growing fast.
- We focus on getting things done and know how to have fun while we do them.
- You want to work in a fast-paced, dynamic environment where your contribution matters. We have a team of people who bring creativity, energy and excellence to every engagement.
- The breadth of what we do means exceptional opportunities for learning and development.
- As a group, we are flat and treat everyone the same.
What are we looking for in you?
Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment
Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.
Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
GoGetter: Thrive in a startup mentality with a “whatever it takes attitude"
About Kiru:
Kiru is a forward-thinking payments startup on a mission to revolutionise the digital payments landscape in Africa and beyond. Our innovative solutions will reshape how people transact, making payments safer, faster, and more accessible. Join us on our journey to redefine the future of payments.
Position Overview:
We are searching for a highly skilled and motivated DevOps Engineer to join our dynamic team in Pune, India. As a DevOps Engineer at Kiru, you will play a critical role in ensuring our payment infrastructure's reliability, scalability, and security.
Key Responsibilities:
- Utilize your expertise in technology infrastructure configuration to manage and automate infrastructure effectively.
- Collaborate with cross-functional teams, including Software Developers and technology management, to design and implement robust and efficient DevOps solutions.
- Configure and maintain a secure backend environment focusing on network isolation and VPN access.
- Implement and manage monitoring solutions like ZipKin, Jaeger, New Relic, or DataDog and visualisation and alerting solutions like Prometheus and Grafana.
- Work closely with developers to instrument code for visualisation and alerts, ensuring system performance and stability.
- Contribute to the continuous improvement of development and deployment pipelines.
- Collaborate on the selection and implementation of appropriate DevOps tools and technologies.
- Troubleshoot and resolve infrastructure and deployment issues promptly to minimize downtime.
- Stay up-to-date with emerging DevOps trends and best practices.
- Create and maintain comprehensive documentation related to DevOps processes and configurations.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience as a DevOps Engineer or in a similar role.
- Experience configuring infrastructure on Microsoft Azure
- Experience with Kubernetes as a container orchestration technology
- Experience with Terraform and Azure ARM or Bicep templates for infrastructure provisioning and management.
- Experience configuring and maintaining secure backend environments, including network isolation and VPN access.
- Proficiency in setting up and managing monitoring and visualization tools such as ZipKin, Jaeger, New Relic, DataDog, Prometheus, and Grafana.
- Ability to collaborate effectively with developers to instrument code for visualization and alerts.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and teamwork skills.
- A proactive and self-motivated approach to work.
Desired Skills:
- Experience with Azure Kubernetes Services and managing identities across Azure services.
- Previous experience in a financial or payment systems environment.
About Kiru:
At Kiru, we believe that success is achieved through collaboration. We recognise that every team member has a vital role to play, and it's the partnerships we build within our organisation that drive our customers' success and our growth as a business.
We are more than just a team; we are a close-knit partnership. By bringing together diverse talents and fostering powerful collaborations, we innovate, share knowledge, and continually learn from one another. We take pride in our daily achievements but never stop challenging ourselves and supporting each other. Together, we reach new heights and envision a brighter future.
Regardless of your career journey, we provide the guidance and resources you need to thrive. You will have everything required to excel through training programs, mentorship, and ongoing support. At Kiru, your success is our success, and that success matters because we are the essential partners for the world's most critical businesses. These companies manufacture, transport, and supply the world's essential goods.
Equal Opportunities and Accommodations Statement:
Kiru is committed to fostering a workplace and global community where inclusion is celebrated and where you can bring your authentic selfbecause that's who we're interested in. If you are interested in this role but don't meet every qualification in the job description, don't hesitate to apply. We are an equal opportunity employer.
About Us -Celebal Technologies is a premier software services company in the field of Data Science, Big Data and Enterprise Cloud. Celebal Technologies helps you to discover the competitive advantage by employing intelligent data solutions using cutting-edge technology solutions that can bring massive value to your organization. The core offerings are around "Data to Intelligence", wherein we leverage data to extract intelligence and patterns thereby facilitating smarter and quicker decision making for clients. With Celebal Technologies, who understands the core value of modern analytics over the enterprise, we help the business in improving business intelligence and more data-driven in architecting solutions.
Key Responsibilities
• As a part of the DevOps team, you will be responsible for configuration, optimization, documentation, and support of the CI/CD components.
• Creating and managing build and release pipelines with Azure DevOps and Jenkins.
• Assist in planning and reviewing application architecture and design to promote an efficient deployment process.
• Troubleshoot server performance issues & handle the continuous integration system.
• Automate infrastructure provisioning using ARM Templates and Terraform.
• Monitor and Support deployment, Cloud-based and On-premises Infrastructure.
• Diagnose and develop root cause solutions for failures and performance issues in the production environment.
• Deploy and manage Infrastructure for production applications
• Configure security best practices for application and infrastructure
Essential Requirements
• Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)
• Strong knowledge of CI/CD principles.
• Strong work experience with CI/CD implementation tools like Azure DevOps, Team city, Octopus Deploy, AWS Code Deploy, and Jenkins.
• Experience of writing automation scripts with PowerShell, Bash, Python, etc.
• GitHub, JIRA, Confluence, and Continuous Integration (CI) system.
• Understanding of secure DevOps practices
Good to Have -
• Knowledge of scripting languages such as PowerShell, Bash
• Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.
• Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)
• Strong communication skills and ability to explain protocol and processes with team and management.
• Must be able to handle multiple tasks and adapt to a constantly changing environment.
• Must have a good understanding of SDLC.
• Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.
• Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.
• Organized, flexible, and analytical ability to solve problems creatively.

Ask any CIO about corporate data and they’ll happily share all the work they’ve done to make their databases secure and compliant. Ask them about other sensitive information, like contracts, financial documents, and source code, and you’ll probably get a much less confident response. Few organizations have any insight into business-critical information stored in unstructured data.
There was a time when that didn’t matter. Those days are gone. Data is now accessible, copious, and dispersed, and it includes an alarming amount of business-critical information. It’s a target for both cybercriminals and regulators but securing it is incredibly difficult. It’s the data challenge of our generation.
Existing approaches aren’t doing the job. Keyword searches produce a bewildering array of possibly relevant documents that may or may not be business critical. Asking users to categorize documents requires extensive training and constant vigilance to make sure users are doing their part. What’s needed is an autonomous solution that can find and assess risk so you can secure your unstructured data wherever it lives.
That’s our mission. Concentric’s semantic intelligence solution reveals the meaning in your structured and unstructured data so you can fight off data loss and meet compliance and privacy mandates.
Check out our core cultural values and behavioural tenets here: https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/" target="_blank">https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/
Title: Cloud DevOps Engineer
Role: Individual Contributor (4-8 yrs)
Requirements:
- Energetic self-starter, a fast learner, with a desire to work in a startup environment
- Experience working with Public Clouds like AWS
- Operating and Monitoring cloud infrastructure on AWS.
- Primary focus on building, implementing and managing operational support
- Design, Develop and Troubleshoot Automation scripts (Configuration/Infrastructure as code or others) for Managing Infrastructure.
- Expert at one of the scripting languages – Python, shell, etc
- Experience with Nginx/HAProxy, ELK Stack, Ansible, Terraform, Prometheus-Grafana stack, etc
- Handling load monitoring, capacity planning, and services monitoring.
- Proven experience With CICD Pipelines and Handling Database Upgrade Related Issues.
- Good Understanding and experience in working with Containerized environments like Kubernetes and Datastores like Cassandra, Elasticsearch, MongoDB, etc
Rules & Responsibilities:
- Design, implement and maintain all AWS infrastructure and services within a managed service environment
- Should be able to work on 24 X 7 shifts for support of infrastructure.
- Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
- Manage the production deployment and deployment automation
- Implement process and quality improvements through task automation
- Institute infrastructure as code, security automation and automation or routine maintenance tasks
- Experience with containerization and orchestration tools like docker, Kubernetes
- Build, Deploy and Manage Kubernetes clusters thru automation
- Create and deliver knowledge sharing presentations and documentation for support teams
- Learning on the job and explore new technologies with little supervision
- Work effectively with onsite/offshore teams
Qualifications:
- Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
- Experience in designing, implementing, and maintaining all AWS infrastructure and services
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
- Hands-on technical expertise in Security Architecture, automation, integration, and deployment
- Familiarity with compliance & security standards across the enterprise IT landscape
- Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
- Solid understanding of AWS IAM Roles and Policies
- Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
- Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
- Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
- Experience in managing and working with the offshore teams
- Familiarity with CI/CD systems such as Jenkins, GitLab CI
- Scripting experience (Python, Bash, etc.)
- AWS, Kubernetes Certification is preferred
- Ability to work with and influence Engineering teams
Job Dsecription:
○ Develop best practices for team and also responsible for the architecture
○ solutions and documentation operations in order to meet the engineering departments quality and standards
○ Participate in production outage and handle complex issues and works towards Resolution
○ Develop custom tools and integration with existing tools to increase engineering Productivity
Required Experience and Expertise
○ Having a good knowledge of Terraform + someone who has worked on large TF code bases.
○ Deep understanding of Terraform with best practices & writing TF modules.
○ Hands-on experience of GCP and AWS and knowledge on AWS Services like VPC and VPC related services like (route tables, vpc endpoints, privatelinks) EKS, S3, IAM. Cost aware mindset towards Cloud services.
○ Deep understanding of Kernel, Networking and OS fundamentals
NOTICE PERIOD - Max - 30 days
Job Dsecription: (8-12 years)
○ Develop best practices for team and also responsible for the architecture
○ solutions and documentation operations in order to meet the engineering departments quality and standards
○ Participate in production outage and handle complex issues and works towards Resolution
○ Develop custom tools and integration with existing tools to increase engineering Productivity
Required Experience and Expertise
○ Deep understanding of Kernel, Networking and OS fundamentals
○ Strong experience in writing helm charts.
○ Deep understanding of K8s.
○ Good knowledge in service mesh.
○ Good Database understanding
Notice Period: 30 day max
Mandatory Skills Sets
- Excellent problem-solving skills in technical challenges
- Deep knowledge of at least one cloud platform (AWS Preferred)
- Understanding of Latest cloud computing technologies
- Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
- Complete hands-on with ability to grasp evolving technologies and coding languages
- Excellent communication skills which would involve customer facing role
- Design thinking
- Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
- Experience working/building/contributing to proposals for architecture, estimations
Preferred Skills Sets
- Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
- Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
- Person must have performed Application Architect Role for 3+ years
- AWS platform specific experience a bonus.
- Enterprise application and database architecture a bonus.
