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Position: Lead Gen / Telemarketing Executive
Exp: 0.6 - 3 years.
Identifies prospects by generating leads
Calls prospective customers
Influences customers to buy services and products by following a prepared sales talk to give service and product information a
Completes orders by recording names, addresses, and purchases; referring orders for filling.
Secures information by completing database backups.
Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
PluginLive Technologies- a recruitment tech company is hiring for First Source
About the organization:
Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.
One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.
Role Name- Customer Service Trainee
Type- Apprenticeship
Qualification & Background: Graduate (Fresher/BPO Experienced)
Location: Bengaluru, Mumbai and Chennai
Stipend
Chennai- 13k (Backend role- DATA)
Bangalore- 18k (Voice and Email Chat role)
Mumbai- 18k (Voice and Email Chat role)
Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.
Work Type- Rotational Shifts
Pls note- Cab services will be provided to all the employees working during night shifts.
Position Requirements
- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.
Essential Skills:
- Willingness to work in rotating shifts (including night shifts)- 5 days a week.
- Communicate effectively, both orally and in writing.
- Flexibility to meet business requirements and fluctuating workload
- Organize, prioritize, and schedule work assignments.
- Hardworking and Smart working attitude with openness to feedback
- Have acceptable typing speed of at least 20 WPM/90% Accuracy
Roles & Responsibilities
This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.
- Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
- Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
- Grasp, comprehend & clear the training period with relevant tollgate scores.
- Attend all team briefing/meetings/coaching on a timely basis.
- Be knowledgeable of regular process changes provided.
- Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
- Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
- Adhere to Company Code of Conduct & policies laid by the HR
- Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
- Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
- On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
- Act as a team player and coordinate work respectfully with fellow members in co-ordination.
- Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
- Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
- Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
- Work closely with team leader by implementing the coaching aspects discussed for self and career development.

🚀 We're Hiring: Python AWS Fullstack Developer at InfoGrowth! 🚀
Join InfoGrowth as a Python AWS Fullstack Developer and be a part of our dynamic team driving innovative cloud-based solutions!
Job Role: Python AWS Fullstack Developer
Location: Bangalore & Pune
Mandatory Skills:
- Proficiency in Python programming.
- Hands-on experience with AWS services and migration.
- Experience in developing cloud-based applications and pipelines.
- Familiarity with DynamoDB, OpenSearch, and Terraform (preferred).
- Solid understanding of front-end technologies: ReactJS, JavaScript, TypeScript, HTML, and CSS.
- Experience with Agile methodologies, Git, CI/CD, and Docker.
- Knowledge of Linux (preferred).
Preferred Skills:
- Understanding of ADAS (Advanced Driver Assistance Systems) and automotive technologies.
- AWS Certification is a plus.
Why Join InfoGrowth?
- Work on cutting-edge technology in a fast-paced environment.
- Collaborate with talented professionals passionate about driving change in the automotive and tech industries.
- Opportunities for professional growth and development through exciting projects.
🔗 Apply Now to elevate your career with InfoGrowth and make a difference in the automotive sector!
Responsibilities:
1. Lead the strategic planning, development, and launch of Azure integration capabilities within our flagship product ensuring a seamless and efficient integration process.
2. Conduct market research and engage with customers to understand their needs and challenges related to Azure cloud services.
3. Collaborate with engineering, design, and sales teams to define product requirements, roadmaps, and go-to-market strategies for Azure Launch.
4. Deliver actionable product feature requirements and stories with wireframes (hands-on work is required here)
5. Drive feature delivery to customers and conduct feedback loop based improvements.
6. Stay abreast of Azure services and cloud industry trends to ensure our product remains competitive and innovative.
Required Experience and Skills:
· Bachelor's degree in computer science, Engineering, Business, or a related field. A master's degree or an MBA would be a plus.
· 4+ years of experience in a product management role, ideally in a cloud-based product environment.
· Strong understanding of Azure services, cloud computing technologies, and SaaS platforms.
· Experience building features/ solutions in Cloud Management/Cloud Operations in FinOps, SecOps, Cloud IT Ops.
· Experience with Azure Migration, Azure CloudOps configuration, Managed Services is a plus
· Passion for Automation and simplification of complex IT processes
· Proven track record of managing all aspects of a successful product throughout its lifecycle.
· Excellent communication, leadership, and interpersonal skills.
· Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
· Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic startup environment.
· Excellent written and verbal communication skills, with experience in creating customer-facing technical documentation such as user guides and release notes.
· Comfortable with ambiguity and able to prioritize tasks in a rapidly changing environment.
· Demonstrated success in defining and launching products would be a plus.
Success Factors:
· You bring curiosity and passion for continuous learning.
· You enjoy ideating, simplifying and solving problems that create value for customers.
· You have an entrepreneurial mindset.
· You bring a growth mindset and value collaborative approach to growing others and yourself.
· You have an ownership mindset to areas you take on, and you are a self-starter that can work independently when needed.
This new age venture has handled over 8,00,000 invoices, assisting over 5,000 suppliers through 10,000 investors in 36 locations across India. Backed by Sequoia Capital, Prime Venture Partners and Tiger Global Management this fintech startup helps in fast and secured transactions without the hassle of collaterals.
As a Affiliate Marketing Manager, you will be responsible for managing and optimizing company's affiliate and partnership marketing programs.
What you will do:
- Recruiting, managing and activating new affiliates and optimizing current affiliate marketing performance.
- Planning, booking, and managing promotional campaigns with potential partners, influencers, and media companies.
- Implementing initiatives that will generate user growth and positive sentiment for the business through social influencer channels and synergistic partnerships.
- Managing affiliate/partner requests and developing profitable marketing channel engagements.
- Vetting potential publishers and their sites to ensure they meet established criteria including brand alignment, content quality, promotional tactics, etc. and make recommendations accordingly.
- Analyzing and leveraging data-based insights on performance and competitive landscape to innovate offerings.
- Working cross-functionally to successfully implement new campaigns, materials, and content for Influencer/Partner/Affiliate marketing programs.
- Examining existing programs from a strategic standpoint; contributing new ideas about how to optimize initiatives.
- Optimizing marketing budgets and drive investment strategy within Affiliate and Partner/Influencer relationships
Desired Candidate Profile
What you need to have:
- 2+ years of Affiliate/Influencer/Partnership marketing experience in SaaS with at least 1 years focus on building and managing successful Affiliate/Influencer/ Partnership Marketing programs
- Full proficiency in working with known Affiliate Networks
- Strong experience with link tracking, conversion pixels/tags, sales validation, Google Analytics, and digital marketing attribution concepts
- Analytical mindset with a passion for data-based decision making with a strong test-and-learn mindset
- Passion for following rapidly evolving trends and determining new possible social marketing techniques to drive business
- Full proficiency in English. Written and spoken
- Familiarity with Indian B2B business.
Micro services Lead: Experience: 7+yrs
Micro services Architect: Experience: 10+yrs
Micro service developer : Experience : 4+Years
Notice Period: Immediate to 15 Days.
Required skills : Java, J2EE with Microservices, Springboot, Spring cloud,Kafka,Redis,Nodejs, Any cloud

- Identify bad code practices in Scala and write new analyzers to detect them.
- Improve the coverage of automatically fixable issues.
- Ensure fewer false-positives are reported by the analyzer.
- Work on the internal tools that support analysis runtimes.
- Contribute to open-source static analysis tools.
We’re looking for someone who has:
- Strong foundational knowledge in Computer Science.
- At least 3 years of professional software development experience in Scala and Java.
- Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
- Familiarity with Scala best practices followed in the industry.
- Native experience with Linux/Unix environment.
- A focus on delivering high-quality code through strong testing practices.
Job Description:
ABOUT THE COMPANY
KORCOMPTENZ is a technology transformation solutions integrator. Over 17 years of experience providing technology transformation services for over 200 clients. Microsoft Gold Partner with certified functional and technical resources. Extensive experience serving Fortune 500 companies, SMBs, and non-profits with a trusted global delivery model.
KORCOMPTENZ is a people-oriented company that provides our associates with opportunities to grow as professionals, domain experts, and leaders. We offer an open work environment, state-of-the-art infrastructure, transparency, constant training for technical and soft skills, competitive opportunities to test employees’ critical thinking and creative abilities, and much more.
If you are looking to make a significant impact on your career and overall growth, KORCOMPTENZ is the right place. We offer an energetic work culture where learning is an everyday affair. We encourage our employees to achieve their fullest potential by providing independence, the right environment, and guidance.
D365 F&O Senior / Mid-level Technical Developer – Multiple position
Roles & Responsibilities:
- Bachelor's degree in any technical discipline (B. Tech / MCA / Masters etc.).
- 5 to 9 years of overall professional experience in Microsoft Dynamics AX /D365 technical.
- Should have Minimum 1-2 implementation experience on D365 FO.
- Should have good experience in D365 FO Extensions, LCS, Integrations using OData/Flow.
- Should be able to estimate, design, customize and develop customer specific customization requirements.
- Experienced in development in AX 2009 / AX 2012.
- Work closely with the Functional Consultants in the design of technical solutions.
- Certified on Dynamics AX / D365FO at desired levels
- Should have experience with international clients.
- Experience with upgrades is preferrable
- Experience with Life Cycle Services (LCS) is highly preferred
- Experience or knowledge with System Administration and Security Roles
- Experience with customizing security data policies
- Experience with payment gateway integrations, EDI integrations etc.
- Experience with workflows, workflow customizations
- Must be able to work effectively both in a team environment and individually.
Skill set required – Dynamics AX / D365O Development: • Microsoft Dynamics AX Core • VSTS, X++, C#, OData and Data entity framework. Reporting • SQL Integration Services. • SQL Reporting services
Other Requirements
- Can do attitude.
- Highly motivated to bring fresh thoughts to the table.
- Highly creative and most importantly willing to exercise it
- Self-starter and Self-learner focused on research and learning.
- Ability to play a variety of roles and most importantly take accountability.
Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup


Job Description:
Skills Required:
- Backend developer with hands-on programming experience in Node Js / Python / Golang
- Expertise in developing REST APIs with any backend framework using above languages.
- Expertise in system design & architecture patterns.
- Experience in building reusable code and libraries for future use.
- Experience in optimising application for maximum speed and scalability.
- Strong fundamentals in computer programming, data structure & algorithms.
- Exposure to AWS services like S3, CloudFront, CloudWatch, lambda & API gateway.
- Good understanding for SQL & NoSQL dB’s, preferably work experience with MongoDB.
Responsibilities include:
* Identifying a digital marketing strategy and the best channels and tools to invest time/money in and create an execution plan to reach company goals
* Creating compelling content (e.g. emails, social ads) and creative outreach strategies that generate leads (i.e. compels targets to open and click!)
* Managing integrated marketing campaigns across email, website, & social channels mainly on Facebook and Instagram
* Targeted social media content creation (i.e. memes, visuals, listicles)
Requirements:
(We are open to candidates with proven achievement, desire and willingness to learn.)
* Successful track record of building effective digital presence and marketing/sales funnel/ landing page
* Tech savvy and great at figuring out new things (entrepreneurial figure ish out mindset)
* Experience with the modern marketing tech stack, including Hubspot, SendGrid, Mailchimp, UTM tracking, marketing automation software, webinars, and social media tools preferred
* Excellent writing and grammar skills
* Collaborative and personable leader
* Previous experience building processes related to marketing and sales operations