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Service desk Jobs in Bangalore (Bengaluru)

11+ Service desk Jobs in Bangalore (Bengaluru) | Service desk Job openings in Bangalore (Bengaluru)

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Rapyder Cloud Solutions

at Rapyder Cloud Solutions

5 recruiters
Shree Gowri
Posted by Shree Gowri
Bengaluru (Bangalore)
5 - 11 yrs
₹5L - ₹12L / yr
Project Management
Documentation
Process improvement
Project delivery
Zoho
+6 more

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

 

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

 

Responsibilities:

  • Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
  • Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
  • Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
  • Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
  • Traceability: providing the function for managing documentation, project history and organizational knowledge.

 

  • Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

 

Skills

  • Gathering data about project progress and producing reports
  • Developing standards and processes
  • Encouraging (or enforcing where necessary) the use of those standards and processes
  • Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
  • Managing dependencies across multiple projects across delivery team

      

 


Requirements

     

  • MBA in Project/Operations/Systems/MIS or MCA Or equivalent
  • 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
  • Strong Process and Agile Project Methodologies knowledge for managing multiple projects
  • Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
  • Reporting on financial information such as Project Profitability, Claims and Invoicing
  • Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
  • Identify and analyze opportunities and make tactical/strategic recommendations
  • Hands on project management approach that includes a proven track record of project/program execution
  • Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
  • Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
  • Ability to adapt communication style to effectively work with multiple levels within an organization 
  • Experience preparing high visibility, executive level presentation materials 

 

Read more
Potentiam
Dipanjan Das
Posted by Dipanjan Das
Bengaluru (Bangalore)
3 - 8 yrs
₹10L - ₹30L / yr
business central
Logistics
Manufacturing



Job Description

Duties And responsibilities

Requirement Gathering & Analysis

·      Work with clients to understand their business processes, goals, and pain points.

·      Conduct workshops to gather functional and technical requirements.

·      Map business requirements to Business Central functionalities.


Solution Design & Customisation

·      Design workflows, processes, and solutions within Business Central to meet client needs.

·      Configure Business Central modules (e.g., logistics, inventory, manufacturing/production).

·      Recommend and design customisations or integrations with third-party tools where needed.


Implementation & Deployment

·      Set up and deploy Business Central in client environments.

·      Migrate data from legacy systems to Business Central.

·      Test configurations and customisations to ensure accuracy and effectiveness.


Training & User Support

·      Provide training to end-users and stakeholders to ensure they are comfortable using the system.

·      Develop documentation and user manuals for reference.

·      Offer post-implementation support and resolve any issues that arise.






Continuous Improvement

·      Identify opportunities for process improvement using Business Central features.

·      Stay updated on Microsoft Dynamics updates and recommend upgrades or new features to clients.





Collaboration with Teams

·      Work closely with developers for custom solutions, integrations, or system extensions.

·      Collaborate with project managers to deliver implementations on time and within budget.

·      Positively contribute to pre-sales engagements, farming work to existing customer.

·      Keep awareness of budgets and aiding the Project Management Team.

·      Aid in improving delivery methodologies across the ERP delivery function.


Required Experience


·      3-8 years’ experience as a MS Business Central Consultant.

·      Ideally full project lifecycle experience as listed in Responsibilities.

·      Business Central Qualification.

·      Understanding of financial and accounting processes – an accounting/finance background will be beneficial.

·      Ideally industry experience in Production/Manufacturing/Logistics.

·      Ability to understand solution architecture of digital transformation projects.

·      Awareness / Experience of other functional areas beneficial.

·      Exceptional verbal and written communication skills.

·      Outstanding interpersonal abilities with a focus on customer service.

·      Client facing at all levels within a business.

·      Critical thinking and problem-solving skills.

·      Self-motivated with a desire and curiosity to learn.

·      Able to work within a team (virtually) or independently.

·      Able to work on multiple projects simultaneously.

·      Leading customer facing workshops and training sessions.

Read more
Top 3 Fintech Startup

Top 3 Fintech Startup

Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore)
3 - 5 yrs
₹6L - ₹8L / yr
Vendor Management
IT security
Firewall administration
EPM
Antivirus
+3 more
Job Responsibilities:

Technical Support Operations
  • Infrastructure support and escalation management
  • Effective management of infrastructure
  • Proactive maintenance of Infrastructure at branches and HO
  • Timely closure of tickets with in SLA
Network Management
  • Maintaining 100% uptime of Network.
  • Proactive monitoring maintenance of network and Internet bandwidth
Asset Management
  • Maintaining the working condition of the IT assets.
  • Preparing the IT assets for the new joinees in a timely and effective manner.
IT Projects
  • On-time execution of assigned projects;
  • Proper utilization of the existing and newly added infra tools and assets. i.e EPM, Antivirus, etc.
IT Compliance & Security
  • Ensure the regular Security measures are taken on the infrastructure.
  • Ensure the process adherence as per IT Policies

Qualifications:
  • 3 + years of overall experience in IT Infrastructure domain.
  • Degree in Computer Sciences / IT or equivalent

Other Requirements:
  • Keen interest in experimenting with new Technology/gadgets/systems
  • Should take the responsibility for Infrastructure needs and fulfill the same
  • Should be a great team player and a good manager
  • A great multitasker who should be able to work in a demanding environment
  • Should be well connected with the vendor community
  • Strong written and oral communication and interpersonal skills
  • Must have a go-getter attitude.
  • High social responsibility & Integrity
  • Compliance twitho policies, rules, and regulations
  • Belief in Teamwork & Effective leadership

Technical Skills
  • Good Knowledge on the end point infra support and server support
  • Good Knowledge on IT security
  • Linux, Windows OS knowledge
  • Good knowledge on Networking and network security


Soft Skills
  • Escalation handling
  • Vendor management
  • Good Decision making skill
Read more
EnterpriseMinds

at EnterpriseMinds

2 recruiters
Rani Galipalli
Posted by Rani Galipalli
Bengaluru (Bangalore)
10 - 15 yrs
₹12L - ₹32L / yr
T-SQL
SQL
Stored Procedures
MS SQLServer
SSIS

Job Profile

Purpose of Role: To support and maintain the existing and future applications managed by ABD (Agile Business Development) Team.

 

Main Responsibilities:

  • To work on existing and future applications as required
  • Work with ABD India Application Support and Business Support team to address production issues and/or to do development work
  • Work with US ABD team to coordinate the on-going support and monthly release of C-Hub (Customer-Hub) application and other ABD Applications
  • Report status to management on project progress
  • Identify and escalate related issues and risks
  • Coordinate with others in Development and Business Support team to implement new features of SQL Server/ MS Web based technologies 
  • Assess current modules and offer performance improvements techniques  
  • Make sure Database Design Standards/coding standards established by ABD are followed
  • Constant communication with ABD leadership team in US.
  • Problem Solving ability with “Can-do” attitude
  • IT experience in Banking industry is preferred

Candidate Profile:

  • Minimum 10 years of experience at least 3-5 years of experience in Corporate & Investment Banking area and Bachelor's degree in Engineering, Accounting, Finance, or equivalent
  • Expertise with MS SQL Server development including SSIS and SSRS, Proficient in development of Stored procedure, Views, Functions etc in MS SQL Server
  • Experienced with DBA kind tasks such as replication, linked server, query analyzer, DBCC commands, data transfer from one DB server to other DB Server etc
  • Experienced in MS Excel VBA and macro scripting
  • Knowledge of data Encryption in database

 

 
Read more
Incresco Technology Solutions Private Limited
Santhosh Kumar Jayaraman
Posted by Santhosh Kumar Jayaraman
Bengaluru (Bangalore)
0 - 1 yrs
₹3L - ₹5L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
User Experience (UX) Design

About Incresco:

At Incresco, we help startups and enterprises to build their MVP and for their digital transformation.

Job Description/ Responsibilities:

We are looking for a frontend developer who is well-versed in React /React Native/Next.js. You will be responsible for architecting and developing a web or mobile application. You will be joining a talented, collaborative team that is very passionate about solving this massive problem.

Below is a list of several skills required to deliver on responsibilities for this role:

  • 0-1 years of experience in React /Next.js/ React native development
  • Should be able to write reusable, testable, and efficient code. Should be able to design and implement low-latency, high-availability, and high-performance applications. Architect & design technically robust, flexible, and scalable solutions
  • You should be able to build pixel-perfect, amazingly smooth UIs across both web and mobile platforms. Experience In building design system is an added advantage
  • Diagnose and fix bugs and performance bottlenecks for performance that feels native.
  • Reach out to the open-source community to encourage and help implement mission-critical software fixes
  • Maintain code and write automated tests to ensure the product is of the highest quality.
  • Firm grasp of the JavaScript language and its nuances, including ES6+ syntax.
  • Rock-solid at working with third-party dependencies and debugging dependency conflicts.
  • Good to know GraphQL, AWS Appsync, Firebase, and offline storage

Benefits:
1. Competitive pay.
2. Flexible timing
3. Macbooks
4. Continuous learning and solving real challenges across the globe

Immediate joiners are preferred.

Read more
Smart Soc Solutions

at Smart Soc Solutions

6 recruiters
Chandrakanth Gowda
Posted by Chandrakanth Gowda
Bengaluru (Bangalore), Hyderabad, Chennai, Noida
3 - 18 yrs
₹15L - ₹65L / yr
floorplanning
7nm
Responsive Design
Project coordination
Extraction
+4 more
1.Strong background of ASIC Physical Design: Floor planning, P&R, Extraction, IR Drop Analysis, Static Timing and Signal Integrity.                          
2.Hands-on experience on technology nodes like 7nm, 14nm, 10nm.
3.Good knowledge of EDA tools from Synopsys , Cadence and Mentor              
4.Hands-on experience in floor planning, placement optimizations, CTS and routing.                                  
5.Hands-on experience in cadence or Synopsys tool (Encounter, ICC, PT/PTSI, TEMPUS, DC, RC, VOLTAS)
Read more
Our Client company is into Telecommunications(SY1)

Our Client company is into Telecommunications(SY1)

Agency job
via Multi Recruit by Sukanya J
Bengaluru (Bangalore)
8 - 10 yrs
₹22L - ₹24L / yr
DevOps
skill iconDocker
skill iconKubernetes
Ansible
Chef
+4 more
  • Cloud and virtualization-based technologies (Amazon Web Services (AWS), VMWare).
  • Java Application Server Administration (Weblogic, WidlFfy, JBoss, Tomcat).
  • Docker and Kubernetes (EKS)
  • Linux/UNIX Administration (Amazon Linux and RedHat).
  • Developing and supporting cloud infrastructure designs and implementations and guiding application development teams.
  • Configuration Management tools (Chef or Puppet or ansible).
  • Log aggregations tools such as Elastic and/or Splunk.
  • Automate infrastructure and application deployment-related tasks using terraform.
  • Automate repetitive tasks required to maintain a secure and up-to-date operational environment.

Responsibilities

  • Build and support always-available private/public cloud-based software-as-a-service (SaaS) applications.
  • Build AWS or other public cloud infrastructure using Terraform.
  • Deploy and manage Kubernetes (EKS) based docker applications in AWS.
  • Create custom OS images using Packer.
  • Create and revise infrastructure and architectural designs and implementation plans and guide the implementation with operations.
  • Liaison between application development, infrastructure support, and tools (IT Services) teams.
  • Development and documentation of Chef recipes and/or ansible scripts. Support throughout the entire deployment lifecycle (development, quality assurance, and production).
  • Help developers leverage infrastructure, application, and cloud platform features and functionality participate in code and design reviews, and support developers by building CI/CD pipelines using Bamboo, Jenkins, or Spinnaker.
  • Create knowledge-sharing presentations and documentation to help developers and operations teams understand and leverage the system's capabilities.
  • Learn on the job and explore new technologies with little supervision.
  • Leverage scripting (BASH, Perl, Ruby, Python) to build required automation and tools on an ad-hoc basis.

Who we have in mind:

  • Solid experience in building a solution on AWS or other public cloud services using Terraform.
  • Excellent problem-solving skills with a desire to take on responsibility.
  • Extensive knowledge in containerized application and deployment in Kubernetes
  • Extensive knowledge of the Linux operating system, RHEL preferred.
  • Proficiency with shell scripting.
  • Experience with Java application servers.
  • Experience with GiT and Subversion.
  • Excellent written and verbal communication skills with the ability to communicate technical issues to non-technical and technical audiences.
  • Experience working in a large-scale operational environment.
  • Internet and operating system security fundamentals.
  • Extensive knowledge of massively scalable systems. Linux operating system/application development desirable.
  • Programming in scripting languages such as Python. Other object-oriented languages (C++, Java) are a plus.
  • Experience with Configuration Management Automation tools (chef or puppet).
  • Experience with virtualization, preferably on multiple hypervisors.
  • BS/MS in Computer Science or equivalent experience.
  • Excellent written and verbal skills.

Education or Equivalent Experience:

  • Bachelor's degree or equivalent education in related fields
  • Certificates of training in associated fields/equipment’s

 

 

Read more
Bengaluru (Bangalore)
3 - 7 yrs
₹15L - ₹22L / yr
skill iconReact.js
Software Development
skill iconJavascript
Web applications
Mobile applications
+1 more

About the role:

We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.


Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform. 


Technologies you will work with: React, Javascript, Android, iOS, PostgreSQL, Serverless, AWS, Google Cloud


Responsibilities:

  • Design, develop and maintain features, services, products that are part of ChakraHQ
  • Own delivery of said features and services
  • Own success of the products by tracking its lifecycle with customers
  • Build systems that scale horizontally
  • Implement clean and modern mobile interfaces that provide an excellent user experience. 
  • Write automated tests to ensure code quality
  • Work with customers to build a product roadmap
  • Work with sales & marketing to sell your product to end-users
  • Work as an integral part of an agile software development team to build features end-to-end
  • Support those features in the ChakraHQ production environment by participating in an on-call rotation

Position Requirements:

  • Bachelor's degree in Computer Science. 
  • 3+ years of experience working on teams to develop and deploy web or mobile applications
  • Expertise with Javascript
  • Knowledge of frameworks such as React.js is a big plus
  • Ability to write code compatible across browsers and other clients
  • Good understanding of backend systems i.e. web services, APIs from a consumer perspective
  • Proficiency with git and Github workflows
  • Expertise with test-driven development and automated testing
  • Excellent analytical and problem-solving skills
  • Excellent communication skills and fluent English
  • Open to learn and work on new technologies
Read more
Navi Technologies
Agency job
via CareerNet by Pradeep Balakrishnan (CareerNet)
Bengaluru (Bangalore)
3 - 5 yrs
₹15L - ₹30L / yr
skill iconJava
Data Structures
Algorithms
skill iconSpring Boot
Responsibilities
 Work on the development backend systems for our first product
 Build reliable, secure and performant backend systems
 Drive test coverage and continuous delivery automation within the team

Requirements
 3-5 years of software development experience
 Strong computer science fundamentals
 Good knowledge of Java ecosystem
 Can write code that is readable, maintainable and performant
 Good understanding of relational databases, transactions, entity-relationship modeling
 Comfortable writing multi-threaded programs

Desired Skills and Experience
Java,J2EE,Spring,Struts
Read more
Edfone

at Edfone

1 video
1 recruiter
Dr Nishanth
Posted by Dr Nishanth
Remote, Bengaluru (Bangalore)
2 - 5 yrs
₹4L - ₹6L / yr
skill iconReact Native
Object Oriented Javascript (OOJS)
RESTful APIs
skill iconAndroid Development

Company Introduction

Edfone is an educational technology company, which creates smart tools for students.

This position is for a global project where your work will create an impact on students across the globe. Being one of the early in-house team members you will get to enjoy interacting with founding team and working with early customers - students and teachers. And as always, you will be eligible for a fair share of startup benefits. If you are someone who loves to write mouth watering code and is game to for an exciting ride to help students across the world learn better, do see if you have the skills we need and apply.

 

Job Description

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

  • Build pixel-perfect, buttery smooth UIs across both mobile platforms.
  • Leverage native APIs for deep integrations with both platforms.
  • Diagnose and fix bugs and performance bottlenecks for performance that feels native.
  • Reach out to the open source community to encourage and help implement mission-critical software fixes
  • Maintain code and write automated tests to ensure the product is of the highest quality.
  • Transition ownership of existing React Native apps from out sourced developers to in-house

 

Skills

  • Firm grasp of the JavaScript and its nuances, including ES6+ syntax
  • Knowledge of functional or object-oriented programming
  • Ability to write well-documented, clean Javascript code
  • Rock solid at working with third-party dependencies and debugging dependency conflicts
  • Familiarity with native build tools, like XCode, Gradle, Android Studio
  • Understanding of REST APIs, the document request model, and offline storage
  • Experience with automated testing suites, like Jest or Mocha
Read more
Appobile Labs Pvt Ltd

at Appobile Labs Pvt Ltd

1 recruiter
Drupad Raja
Posted by Drupad Raja
Bengaluru (Bangalore)
1 - 3 yrs
₹4L - ₹6L / yr
Presales
Channel Sales
Business Development
Sales
Telesales
We take pride in our work and the same is translated into our product. Every member of the team is encouraged to share insights be it a part of their role or not. You have the freedom to choose your working style as long as you follow the guiding principles. At the end, you would be surprised with what you have achieved working here. SalesDiary is Sales Management System for any company which involves on-field staff be it a Consumer Goods Company, Personal Care, Pharmaceuticals, Oil & Gas, Banking & Service etc. Our system streamlines processes making companies leaner and grow 5 times faster than the Industry Standards. Implementing SalesDiary helps in making accurate data driven decisions and promotes collaborative learning amongst the team
Read more
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