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As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.
You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.
Responsibilities
- Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
- Verbalize and translate these insights into actionable tasks.
- Develop monthly and ad-hoc reporting.
- Maintain Qualtrics dashboards and surveys.
- Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
- Understand data sets within the Data Services Enterprise Data platform and other systems
- Translate user requirements independently
- Work with Business Insights, IT and technical teams
- Create PowerPoint decks and present insights to stakeholders
Qualifications
- Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
- Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
- 5+ years of experience in an analytical, customer insights or related business function.
- Basic knowledge of SQL and Google Big Query.
- 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
- Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
- Well-organized and high energy
Non-technical requirements:
- You have experience working on client-facing roles.
- You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
- You have strong communication skills.
- You have strong analytical skills.

Experience: 5-10 years experience
Location: Bangalore
Required Skills and Experience:
- 5-10 years of experience in front-end development, with a strong focus on React.js.
- Proven experience with React.js and related technologies (e.g., Redux, React Router, Hooks, Context API).
- Strong proficiency in JavaScript, HTML5, CSS3, and modern front-end build tools (e.g., Webpack, Babel, etc.).
- Hands-on experience with RESTful APIs, Server Sent Events, WebSockets
- Hand’s on experience with web components, microfrontends
- Deep understanding of browser apis like history, intersectionobserver, event handling, virtual panes, drag and drop etc
- Ability to work on a complex and fast moving code base.
- Familiarity with TypeScript and its integration with React applications.
- Strong problem-solving skills and attention to detail.


Requirements
Experience
- 5+ years of professional experience in implementing MLOps framework to scale up ML in production.
- Hands-on experience with Kubernetes, Kubeflow, MLflow, Sagemaker, and other ML model experiment management tools including training, inference, and evaluation.
- Experience in ML model serving (TorchServe, TensorFlow Serving, NVIDIA Triton inference server, etc.)
- Proficiency with ML model training frameworks (PyTorch, Pytorch Lightning, Tensorflow, etc.).
- Experience with GPU computing to do data and model training parallelism.
- Solid software engineering skills in developing systems for production.
- Strong expertise in Python.
- Building end-to-end data systems as an ML Engineer, Platform Engineer, or equivalent.
- Experience working with cloud data processing technologies (S3, ECR, Lambda, AWS, Spark, Dask, ElasticSearch, Presto, SQL, etc.).
- Having Geospatial / Remote sensing experience is a plus.
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
- Senior Engineer with a strong background and experience in cloud related technologies and architectures.
- Can design target cloud architectures to transform existing architectures together with the in-house team.
- Can actively hands-on configure and build cloud architectures and guide others.
Key Knowledge
- 3-5+ years of experience in AWS/GCP or Azure technologies
- Is likely certified on one or more of the major cloud platforms
- Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
- Ability to guide and lead internal agile teams on cloud technology
- Background from the financial services industry or similar critical operational experience
Purpose of Job:
We are looking for an exceptionally talented senior data engineer who has exposure in implementing AWS services to build data pipelines, api
integration and designing data warehouse.
Job Responsibilities:
• Total 4+ years of experience as a Data Engineer
• Have minimum 3 years of AWS Cloud experience.
• Well versed in languages such as Python, PySpark, SQL, NodeJS etc
• Has extensive experience in Spark ecosystem and has
worked on both real time and batch processing
• Have experience in AWS Glue, EMR, DMS, Lambda, S3, DynamoDB, Step functions, Airflow, RDS, Aurora etc.
• Experience with modern Database systems such as
Redshift, Presto, Hive etc.
• Worked on building data lakes in the past on S3 or
Apache Hudi • Solid understanding of Data Warehousing Concepts
• Good to have experience on tools such as Kafka or Kinesis
• Good to have AWS Developer Associate or Solutions Architect Associate Certification
Qualifications:
At least a bachelor’s degree in Science, Engineering, Applied
Mathematics. Other Requirements: Learning Attitude, Ownership skills



For our Cloud and Digital team, we seek Hands-On Technical Lead who can work on designing & implementing high quality scalable cloud software while providing technical leadership/mentoring to a small team of talented developers in agile environment. Your ability to lead the architecture, design, and implementation of maintainable, high-quality, and high-performing web (Java microservices, React UI, AWS) and mobile applications (iOS, Android, React native) is essential for success in this role.
What you will be doing:
- Strong programming knowledge in a combination of Java/Spring boot and Ruby on Rails. Expert in working in AWS Cloud, Micro services, REST, MongoDb / RDBMS/Cassandra, React /Node/Java Script, web frameworks/web technologies, Docker, Kubernetes, Messaging Brokers (Kafka, Kinesis, RabbitMq), Redis
- Shaping architecture for robust, reliable, and high-performance applications, considering functional and technical requirements.
- Manage/Mentor team of talented developers. Collaborate with cross functional stakeholders.
- Estimate/Plan/Manage project deliverables in Agile environment with incremental system delivery.
- Knowledge of data analytics and machine learning is a plus.
- Good knowledge in version control and branching concepts (git, mercurial)
Who you are and what you bring:
- B.E/B.Tech in Computer Science / Electronics and Electrical. Strong academics and career track record.
- 15+ years of solid software development experience in building secure, scalable, and resilient systems.
- Proven experience as software technical lead/manager/architect with cloud and digital SW
- Excellent knowledge of software implementation, design and architecture of Web and Mobile apps.
- Proven experience in working with AWS (preferably) or GCP or Azure.
- Strong understanding of monitoring and logging tools.
- Strong understanding of software design principles (SOLID, design patterns etc.)
- Strong understanding of SOA and enterprise integration patterns.
- Strong understanding of Functional or OOP patterns.
- Experience in Web and Mobile software development and coding in various languages (Ruby on Rails, Node.js, Java, React, iOS, Android, Python etc.). Familiarity with HTML/CSS, JavaScript and UI/UX design.
What is the role?
We are looking for a storyteller who can profoundly understand the user and can translate our product details as per the user's needs. You like working with data and insights and making decisions based on it. You should be able to lead multiple stakeholder roles efficiently for international markets with a passion for technology. An eager candidate to make an impact and thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.
Key Responsibilities
- Segment our users by deeply understanding our clients and end users. You will talk regularly to users and prospects and draw qualitative and quantitative insights.
- Define our GTM and partner with the rest of the team to execute the GTM. It will include work like demand generation, and creating sales playbooks, sales enablement content, and marketing assets.
- Work closely with a range of cross-functional teams - product, partner managers, marketing, and sales to craft thoughtful go-to-market strategies and drive growth initiatives.
- Understand and analyze the competitive landscape to define our own marketing strategy.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- 3+ years of relevant work experience that can span marketing, product marketing or product management.
- Experience working on marketing or growth throughout a product’s lifecycle.
- Working experience in SaaS, preferably for international markets.
- Hands-on experience in Google Analytics, Google AdWords, CRM, and analytical tools.
Who will you work with?
You will be working closely with the Digital Marketing, Sales, Product, and Customer Success teams.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.


Job Description:
- Strong Coding skills in C#, .NET with Windows for 4 to 8 years is mandatory
- Experience in OOPS, Design Patterns, UML Modelling is a must
- Experience working in Agile/Scrum environment is needed
- Basic Knowledge of SAFe, its Jargons minimally in theory
- Ability to build Ramp up Plans and Bring Teams up to Speed
We are looking for an experienced Back-end developer to join our IT team! As a Back-end Developer, you will be responsible for the server-side web application logic as well as for the integration of the front-end part.
- Be involved and participate in the overall application lifecycle
- Main focus on coding and debugging
- Collaborate with Front-end developers
- Define and communicate technical and design requirements
- Provide training, help and support to other team members
- Build high-quality reusable code that can be used in thew future
- Develop functional and sustainable web applications with clean codes
- Troubleshoot and debug applications
- Learn about new technologies
- Stay up to date with current best practices
- Conduct UI tests and optimize performance
- Manage cutting-edge technologies to improve applications
- Collaborate with multidisciplinary team of designers, developers and system administrators
- Follow new and emerging technologies
- Consolidation and Reporting of Periodic Financial Performance (under IFRS)Reporting under different GAAPs (India, Singapore, etc.) for statutory purposes
- Liaising with consultants for the Statutory / Internal / Tax Audits / Due-diligences when necessary
- Month-end closure including General Ledger, Intercompany entries
- Procure to Pay (including accounting, agreements) for one of the important business drivers
- Maintaining Fixed Asset register
- Monthly general operating expense closure which includes preparation and posting monthly accruals, prepayments, depreciation related journals, and analysis of the monthly movement of general operating expenses
Requirements
- Qualified CA with at least 2 years post qualification, industry experience
- International accounting/taxation
- Experience in IFC Framework
- Hands-on knowledge of Indirect tax and Direct tax compliances of more than one country
- Process orientated with good problem-solving skills
- Proficient knowledge in using Microsoft - Excel, Word & PowerPoint
We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
- Integration of user-facing elements developed by front-end developers with server side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Integration of data storage solutions
Skills And Qualifications
- Strong proficiency with JavaScript
- Knowledge of Node.js and frameworks available for it
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Good understanding of server-side templating languages
- Good understanding of server-side CSS preprocessors
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Understanding accessibility and security compliance
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Understanding fundamental design principles behind a scalable application
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit testses
- Proficient understanding of code versioning tools, such as Git
- candiates who built apps, workedd with companies, participated &won in hackathons only prefered