11+ Qualtrics Jobs in India

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

Job Summary:

We are looking for a highly skilled senior .NET Full Stack Developer with 7+ years of experience to join our dynamic team. The ideal candidate should have strong expertise in .NET 8, Microservices Architecture, SQL, and various design patterns. Prior experience in the banking or financial services domain is highly preferred. The role requires excellent communication skills, client interaction abilities, and a strong understanding of agile methodologies. You will be responsible for designing, developing, and maintaining scalable applications while collaborating closely with clients and cross-functional teams.

Key Responsibilities:

1. Design, develop, and maintain robust, scalable, and high-performance applications using .NET 8 and related technologies.
2. Develop and implement Microservices Architecture to build modular and scalable solutions.
3. Work on both frontend and backend development, ensuring seamless integration.
4. Apply design patterns such as SOLID principles, Repository Pattern, CQRS, and DDD for optimized application development.
5. Develop and optimize complex SQL queries, stored procedures, and database structures to ensure efficient data management.
6. Collaborate with business stakeholders and clients to gather requirements and provide technical solutions.
7. Ensure security, performance, and scalability of applications, particularly in banking and financial environments.
8. Actively participate in Agile/Scrum development cycles, including sprint planning, daily stand-ups, and retrospectives.
9. Communicate effectively with clients and internal teams, demonstrating strong problem-solving skills.
10. Troubleshoot and debug technical issues, ensuring high availability and smooth performance of applications.
11. Mentor and guide junior developers, conducting code reviews and knowledge-sharing sessions.
12. Stay updated with the latest technologies, frameworks, and best practices in .NET development and Microservices.

Required Skills & Experience:

1. .NET 8 (C#, ASP.NET Core, Web API) – Strong hands-on experience in enterprise-level application development.
2. Microservices Architecture – Experience designing and implementing scalable, loosely coupled services.
3. Frontend Technologies – Knowledge of Angular, React, or Blazor for UI development.
4. Design Patterns & Best Practices – Strong understanding of SOLID principles, Repository Pattern, CQRS, Factory Pattern, etc.
5. SQL & Database Management – Expertise in MS SQL Server, query optimization, and stored procedures.
6. Agile Methodologies – Solid understanding of Scrum, Kanban, and Agile best practices.
7. Banking/Financial Domain (Preferred) – Experience in core banking systems, payment gateways, or financial applications.
8. Client Interaction & Communication Skills – Excellent verbal and written communication, with the ability to engage with clients effectively.
9. Logical & Analytical Thinking – Strong problem-solving skills with the ability to design efficient solutions.
10. Cloud & DevOps (Preferred) – Exposure to Azure MANDATORY /AWS, Docker, Kubernetes, and CI/CD pipelines.
11. Version Control & Collaboration – Proficiency in Git, Azure DevOps, and Agile tools (JIRA, Confluence, etc.).

Preferred Qualifications:

1. Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
2. Certifications in Microsoft .NET, Azure, or Agile methodologies are a plus.

Location - Delhi NCR

Job Responsibilities:

● Responsible for leading the entire city.

● Manage the P&L and handle both revenue & profit targets

● Create a network of real estate corporate clients and channel partners

● Build ties and close deals with developers and channel partners in your region

● Ensure service delivery standards are being met

● Initiate creative local marketing strategies and partner growth campaigns

● Manage deployment and quality of channel partners

● Handle local banking relationships to ensure great service to the customer

● Drive PR in your region & our presence at local events

● Manage local regulatory concerns and local operation end-to-end

● Communicate and close gaps in coordination with Product and Central teams

● Help scale our other cities through developing and sharing best practices

Job Requirements:

● Highly analytical and customer-focused individual. Preferably from real estate background

● Min. 5+ years of operations management, consulting, investment banking or marketing

● Data-driven decision mentality and sound business judgement through strong analytical thinking

● Creative solutions driven mindset, with a get things done attitude

● Relevant experience in consumer service marketing is helpful

● Stellar networking skills and the ability to make smart partnerships happen.

• Develop, implement and manage our social media strategy
• Define most important social media KPIs
• Manage and oversee social media content
• Measure the success of every social media campaign
• Stay up to date with latest social media best practices and technologies
• Use social media marketing tools such as Buffer
• Attend educational conferences
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network
• Hire and train other in the team
• Provide constructive feedback
• Adhere to rules and regulations
• Present to Senior Management

·      Have Knowledge of the UC &/or CC platforms in the market (Chat, Meetings, Video, Phone, Marketplace/API)

·      Having voice and Network knowledge, SaaS experience is nice to have

·      Have solid business acumen and executive presence, able to position UC/CC Communication platform end-to-end

Founding Engineer:

As a Founding Engineer, you'll be responsible for designing, building, and launching our product to customers. Specifically,

• Since our team is lean and we plan to keep it that way - you’ll be one of the first five engineers in leading the zero-to-one journey of a product our customers are hungry for
• Lead technical design and implementation of the frontend and backend of the product with coaching and mentorship from world-class technical architects
• Have knowledge of (or learn) how to work with Shopify’s CLI
• Iterate quickly to create delightful user experiences, working closely with customers/ design partners
• Help us hire a world-class engineering team in the months ahead
• Our team is currently fully remote (with offices to be opened in Bangalore and Mumbai over next few months) and cross-border across San Francisco, Boston, and India - help us cultivate a remote-first, inclusive, diverse, and friendly culture
• Work directly with the founders with an ownership mindset

Skills and Experience:

• Prior experience working with backend tech stacks (e.g. Spring Boot, Ruby on Rails, Django, Laravel)
• Experience with service service-oriented architecture, writing REST APIs, unit testing, and architectural design
• Understanding of modern web stacks and architecture (HTTP, REST, GraphQL, WebSockets)
• Experience with SQL and NoSQL databases and other technologies (e.g. Mysql, Redis, Kafka)
• Prior experience working with frontend tech stacks (e.g. React, Angular, Vue.js)
• Prior experience working with frontend UI frameworks (e.g. Bootstrap, Tailwind CSS)

- BE/BTech degree in CS/IT with more than 7 CGPA or similar.

- 5 to 8 years of proven experience as a Frontend Web UI engineer or similar role.

- Must have good understanding of Data Structures/Algorithms/Databases and other CS concepts.

- Should be able to design/implement/deploy end-to-end systems.

- Good/Hands on experience with Angular 8+ and scripting programming languages like JavaScript/Typescript.

- Good/Hands on experience with HTML5, CSS, SCSS, Angular Material or any other UI libraries

- Good/Hands on experience in writing the unit tests.

- Must have worked designing the Angular Modules based on the UI/UX provided with RxJs, NgRx, Websockets etc.

- Should be inquisitive enough to pick and work on multiple programming languages and frameworks based on specific cases.

- Having worked in at least one of the cloud computing services like AWS/Azure/Google Cloud is a plus.

- Good Knowledge on Dockers/Kubernetes is a plus.

- Having basic understanding of (or having worked in) server-side web frameworks like NodeJS, Flask, Django is a plus.

1. Rails 6 or 7
2. Writing integration tests And Mini-Test or rSpec
3. Simple_form and nested attributes
4. Hotwire / Turbo
5. ActionText

1. Administrate
2. Devise
3. Pundit
4. Acts as Tenant

What you need to have:

We are looking for an outstanding ML Architect (Deployments) with expertise in deploying Machine Learning solutions/models into production and scaling them to serve millions of customers. A candidate with an adaptable and productive working style which fits in a fast-moving environment.

Skills:

- 5+ years deploying Machine Learning pipelines in large enterprise production systems.

- Experience developing end to end ML solutions from business hypothesis to deployment / understanding the entirety of the ML development life cycle.
- Expert in modern software development practices; solid experience using source control management (CI/CD).
- Proficient in designing relevant architecture / microservices to fulfil application integration, model monitoring, training / re-training, model management, model deployment, model experimentation/development, alert mechanisms.
- Experience with public cloud platforms (Azure, AWS, GCP).
- Serverless services like lambda, azure functions, and/or cloud functions.
- Orchestration services like data factory, data pipeline, and/or data flow.
- Data science workbench/managed services like azure machine learning, sagemaker, and/or AI platform.
- Data warehouse services like snowflake, redshift, bigquery, azure sql dw, AWS Redshift.
- Distributed computing services like Pyspark, EMR, Databricks.
- Data storage services like cloud storage, S3, blob, S3 Glacier.
- Data visualization tools like Power BI, Tableau, Quicksight, and/or Qlik.
- Proven experience serving up predictive algorithms and analytics through batch and real-time APIs.
- Solid working experience with software engineers, data scientists, product owners, business analysts, project managers, and business stakeholders to design the holistic solution.
- Strong technical acumen around automated testing.
- Extensive background in statistical analysis and modeling (distributions, hypothesis testing, probability theory, etc.)
- Strong hands-on experience with statistical packages and ML libraries (e.g., Python scikit learn, Spark MLlib, etc.)
- Experience in effective data exploration and visualization (e.g., Excel, Power BI, Tableau, Qlik, etc.)
- Experience in developing and debugging in one or more of the languages Java, Python.
- Ability to work in cross functional teams.
- Apply Machine Learning techniques in production including, but not limited to, neuralnets, regression, decision trees, random forests, ensembles, SVM, Bayesian models, K-Means, etc.

Roles and Responsibilities:

Deploying ML models into production, and scaling them to serve millions of customers.

Technical solutioning skills with deep understanding of technical API integrations, AI / Data Science, BigData and public cloud architectures / deployments in a SaaS environment.

Strong stakeholder relationship management skills - able to influence and manage the expectations of senior executives.
Strong networking skills with the ability to build and maintain strong relationships with both business, operations and technology teams internally and externally.

Provide software design and programming support to projects.

 Qualifications & Experience:

Engineering and post graduate candidates, preferably in Computer Science, from premier institutions with proven work experience as a Machine Learning Architect (Deployments) or a similar role for 5-7 years.

Responsibilities:

• Drive innovation and manage product development teams within a fast paced, agile environment
• Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics
• Recruit IT professionals with business and industry experience, and develop, reward and energize a competent, effective team within the technology organization.
• Lead software development teams, obtaining necessary resources, acting as an escalation point and removing impediments to achieve goals and objectives
• Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product road-maps
• Collaborate with a wide variety to stakeholders within business and technology teams to drive change required to execute product road-maps
• Enable integrated teams to deliver technology solutions in support of key product initiatives by working closely with product managers, technical project managers, architects, engineers, and quality assurance