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Design Lead – Zolvit
Location: Bangalore / Chennai
About the Role
We’re looking for a Design Lead who can manage and grow a small but mighty team of 3–5 designers, while also contributing as a senior individual contributor. This is a high-impact role at the intersection of leadership and craft — ideal for someone who can elevate both design quality and team capability in a fast-paced product environment.
You’ll report to the CPTO and work closely with Product, Engineering, and Marketing leaders to define how AI can transform the compliance experience for Indian SMEs.
What You’ll Do
1. Lead & Build the Design Function
- Own end-to-end design for all Zolvit products across web & mobile
- Hire, mentor, and develop a team of junior designers into independent product owners
2. Scale Design Systems & Ops
- Create and maintain a scalable design system
- Implement structured design review processes
- Set up tools that reduce design-to-dev friction (e.g., Figma libraries, shared trackers)
- Experiment with AI-powered tools (e.g., Figma AI, Galileo AI) to accelerate wireframing, mockups, and QA — and build internal playbooks from these pilots
3. Act as a Strategic Partner
- Represent design in roadmap planning and cross-functional initiatives.
Provide design input to new product bets, strategy artifacts, and investor/GTM pitches
- Collaborate closely with business teams to ensure design is aligned with outcomes, not just aesthetics
You Should Have
- 5–7 years of product design experience, with at least 1–2 years in a lead or principal designer role
- A strong portfolio that demonstrates excellence in product thinking, interaction design, and visual execution
- Experience mentoring and reviewing the work of junior designers
- A growth mindset and openness to experimenting with AI and new tools
Why Zolvit?
Zolvit is building the most trusted platform for Legal, Tax, and Compliance services for Indian businesses. We combine human expertise with AI-driven workflows to help SMEs stay compliant and stress-free. As we scale, design will be at the heart of simplifying complexity and making compliance feel effortless.
We are looking for a person who has an understanding of PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling and a good knowledge on GDS. This dynamic position requires a blend of customer service excellence and revenue generation acumen.
Roles & Responsibilities:
● Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation.
● Execute changes, rescheduling and modification as per customer requirements.
● Coordinated effectively with airlines and customers over the phone.
● Provide exceptional service by addressing inquiries and resolving issues.
● Research and compare fares to secure the best possible pricing for corporate clients,
considering negotiated rates and preferred airlines.
● Provide exceptional customer service to corporate clients, addressing inquiries, resolving
issues, and offering proactive solutions.
● Effectively communicate with clients, airlines, and other travel partners.
Requirements:
● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.
● Demonstrate proficiency in managing both international and domestic ticketing operations.
● Strong understanding of city codes, airport codes, and airline hubs.
● Excellent communication skill in both written and verbal formats.
● Willingness to work in rotational shifts, including nights and weekends.
We are looking for a detail-oriented individual to join our team as a travel desk analyst. The responsibilities of the travel desk analyst include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.
To be a successful travel analyst desk, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel desk analyst is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.
Responsibilities:
· Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
· Negotiating preferred rates with vendors of direct travel.
· Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
· Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
· Assisting with any travel-related issues that may arise.
· Researching travel deals and evaluating prices and services.
· Arranging travel accommodations for business visitors.
· Creating, optimizing, and monitoring corporate travel policies.
· Preparing travel budget reports.
· Analysing and preparing reports on travel spend.
Requirements:
· A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.
· A minimum of 2 years’ experience in the travel industry.
· Certification in travel or hospitality may be advantageous.
· Knowledge of travel management processes.
· The ability to build and maintain positive relationships with vendors of direct travel
· Excellent attention to detail and organizational skills.
· Good communication, customer service, and interpersonal skills.
· A basic understanding of Geography.
· Strong computer skills.