11+ End-user training Jobs in India

Summary:

We are seeking an experienced Business Analyst/ERP Functional Consultant to work directly with clients, gathering and validating business requirements and mapping them to Odoo ERP functionalities. The role involves conducting GAP analyses, configuring Odoo applications, and delivering user training both remotely and on-site. The consultant will participate in project meetings, track deliverables, and provide ongoing support and guidance on best practices for using Odoo ERP effectively.

Job Responsibilities

• Provide Odoo ERP Functional Consulting expertise utilizing industry experience, strong knowledge of various business domains, business analysis, best practices, and a pragmatic mindset to facilitate our customer’s most complex business requirements.
• Prepare a detailed scope of work(SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
• Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
• Provide Odoo ERP applications solutions to an exclusive range of customers across high profile assignments.
• Provide architectural direction and guidance to all staff from pre-sales through the delivery cycle specifically for the use of the Odoo ERP Business Applications.
• Design and define customizations and integration requirements in collaboration with Application Developers (Technical Team) for delivering solutions to automate business processes.
• Manage the full life cycle of Odoo ERP Implementation and Testing phases.
• Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
• Assist customers maximize strategic business value from Emipro custom business solutions to provide them with a vision of their end state solution and roadmap.
• Evaluate customer’s business requirements, needs, and objectives and convert the same to company processes, solutions, and modules being implemented.
• Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
• Supply ERP functional consulting and training services at customer sites upon as and when required by Emipro.
• Create, review, and contribute towards implementation deliverables such as functional specifications, test cases, technical solution/ design, standard operating procedures, etc. 
• Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
• Ensure that the system accurately meets the defined expectations of the business, proper testing is implemented, and performance and security requirements are closely monitored by working with the Project & Product team of Emipro.
• Troubleshoot issues that arise during configuration sessions.
• Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
• Create functional requirements as an input to application design.
• Conduct Cut-over, Go-Live processes, and assists the technical staff by testing the behaviour of the system.
• Supervise, Mentor, and Train junior consultants and business analysts on application and implementation methodology.
• Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
• Document the settings/configurations and prepare proper guidelines that allow other consultants to do further changes or repairs with due efforts. 
• Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.

Required Skills

• Minimum 3+ years of relevant work experience in any of the famous ERP systems like Odoo, Oracle, Microsoft Dynamics, SAP, etc.
• Strong knowledge in business domains like Sales, Purchase, Manufacturing, Logistics, Supply Chain, Procurement, Wholesale Industry, Services or Retails, etc.
• Strong business judgement and common sense
• Master in Product Demonstrations
• The initiative, creativity, and a passion to deliver results that make a difference
• Well-rounded individual with varied interests and experience
• Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
• Ability to do multi-task, prioritise and manage time effectively
• Proven experience of working in Migration Projects
• High Focus on Customer Service and is passionate about ensuring customer requirements are met.
• Must have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
• Team leading or people management experience can be added advantage.

Key Responsibilities:

• Lead the development and delivery of high-quality, scalable web/mobile applications.
• Design, build, Manage and mentor a team of Developers across backend, frontend, and DevOps.
• Collaborate with cross-functional teams including Product, Design, and QA to ship fast and effectively.
• Integrate third-party APIs and financial systems (e.g., payment gateways, fraud detection, etc.).
• Troubleshoot production issues, optimize performance, and implement robust logging & monitoring.
• Define and enforce best practices in Planning, coding, architecture, and agile development.
• Identify and implement the right tools, frameworks, and technologies.
• Own the system architecture and make key decisions on performance, security, and scalability.
• Continuously monitor tech performance and drive improvements.

Requirements:

• 8+ years of software development experience, with at least 2+ years in a leadership role.
• Proven track record in managing Development teams and delivering consumer-facing products.
• Strong knowledge of backend technologies (Node.js, Java, Python, etc.) and frontend frameworks (React, Angular, etc.).
• Experience in cloud infrastructure (AWS/GCP), CI/CD pipelines, and containerization (Docker, Kubernetes).
• Deep understanding of system design, REST APIs, microservices architecture, and database management.
• Excellent communication and stakeholder management skills.
• Experience in Any Ecommerce Online app a web Applications or any Payment Transaction Environment will be a plus point.

We are looking for an HR Manager with outstanding people skills to manage our personnel and ensure that our human resources programs and initiatives are effective, efficient, and aligned with overall business objectives. The ideal candidate for this role should possess a high work ethic, excellent communication skills, knowledge of labour regulations and HR practices, strategic thinking abilities, strong organisational skills, and excellent interpersonal skills.

Responsibilities:

Provide professional leadership, support, and development to HR staff, in order to increase knowledge, share best practices, and ensure that relevant professional standards are met.

Advice and strategies on the development of effective employment policies across the company.

Take a lead role in transforming and strengthening the organisational culture, ensuring that the company values and approach are displayed.

Ability to handle Employee Relations issues end to end.

Coordinate playbooks for annual HR activities such as compensation planning and open enrolment.

Handle a team of recruiters and end-to-end IT recruitment.

Parse specialised skills and qualifications to screen IT resumes

Perform pre-screening calls to analyse applicants’ abilities

Interview candidates combining various methods (e.g., structured interviews, technical assessments and behavioural questions)

Coordinate with IT team leaders to forecast department goals and hiring needs

Craft and send personalised recruiting emails with current job openings to passive candidates

Participate in tech conferences and meetups to network with IT professionals.

Required Skills:

Good knowledge of employment regulations.

Proven work experience as a Technical Manager or Manager 

Hands-on experience with various interview formats (e.g., phone, Skype and structured)

Technical expertise with an ability to understand and explain job requirements for IT roles

Familiarity with Applicant Tracking Systems and resume databases

Solid knowledge of sourcing techniques (e.g., Job portals and Boolean search)

Excellent verbal and written communication skills, Solid understanding of HR practices and labour legislation.

Job Title: Odoo Developer

Department: Software development

Location: Bangalore

India As an Odoo developer, you will work together with your technical colleagues, a project manager and functional analysts. You will be building, integrating and maintaining Odoo implementations for our customers.

What we Offer:

● Interesting digital Odoo projects for the biggest Odoo partner in Europe! ●

A long term collaboration in a stable and fast growing company with open culture

● A lot of fun and great colleagues!

Role Responsibilities:

● Analyze business requirements

● Develop and customize Odoo modules

● Integrate Odoo with 3rd Party systems

● Troubleshooting

● Share ideas on how to continuously improve the system and way of working

Requirements:

The desired candidate should have below skills:

● Working knowledge of Python with the Odoo-framework (minimum 4 years experience)

● Should be familiar with the latest versions of Odoo.

● Have experience with Object Oriented programming.

● Have knowledge of PostgreSQL.

● Should have experience with Python unit testing.

● Have experience with setup of interfaces between different systems using API’s.

● Should be familiar with Agile and Scrum methodology.

● Have experience with collaboration tools like Git, Buildout, Jira, Confluence, etc

● Have experience with Linux (Ubuntu)

● Experience with other frameworks of Python is a plus.

● Front-end experience (Javascript, CSS, HTML) is a plus. Non-technical requirements:

● You are available to join us in our Bangalore office from Day 1.

● You have strong communication skills.

● You have strong analytical skills.

● You are customer friendly and service minded.

● You are social, flexible, assertive and have a dynamic mindset.

● You are a teamplayer, but can also work independently.

About Eastvantage:

At Eastvantage, our mission is to create meaningful jobs and provide careers that are knowledge-based, inspiring, and always with the potential for development and growth. We are an independently-owned Global business solutions company enabling offshore operations from our locations in the Philippines, India, Bulgaria, Vietnam and Belgium. With European roots, we provide our services to global companies that have offices in every populated continent in the world. We have been in the industry for over a decade, growing from a handful to over 1200 happy employees over the years. We invite you to navigate through our website to get to know who we are, to see what sets us apart in culture and thinking. Join us and be part of our success story! 

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Must be able to work in the US time zone (US and Latin America markets)
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.
• Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

• Renewals
• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you :

• Work in fast globally growing Start-Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product.
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.

• Owner of the Self-Help knowledgebase of GaragePlug.
  
  

  Performance Parameters

• Renewals

• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you

• Work in fast globally growing Start Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support

About 4-5 years of total experience of recent full life cycle IT and non-IT recruitment, and some amount of HR and general administration experience such as coordinating, scheduling, tracking, collecting and organising documents, etc.

• Own the responsibility for talent acquisition (internal as well as Singapore-based), including job posting, collating applications, and tracking candidate status to closure
• Constantly look to find new ways of identifying/sourcing technical and recruitment talent
• Screen and shortlist candidates for interviewing.
• Prepare offer letters and stay in touch with upcoming joiners
• Help new joiners onboard, identify any required facilities, set them up on email, e-phones and intranet
• Track and close (or coordinate to close) support requests pertaining to HR, desktops, payroll, leave, etc.
• Assist the executive management in occasional administrative or organisational tasks as requested. These may include gathering and collating data, organising documents, etc.
• Attention to detail, an organised and systematic approach to working, and good oral and written communication skills are non-negotiable.
• Ability to maintain smooth professional working relationships with employees, other internal and external support roles, vendors, etc.
• A passion for getting things right, getting results, employment branding, selection, and quality of candidates and associates experience

• Source, interview, and select applicants for various positions.
• Sound knowledge on Sourcing Candidates thru REDEX, Monster & various Job Sites.
• Foster long-term relationships with candidates and clients
• Sourcing from different job boards. Excellent knowledge in Boolean function & usage of various job board databases.
• Draft job descriptions, push them through all talent acquisition channels, and coordinate candidate sourcing with the same.
• Doing junior to middle-level hiring for all IT verticals.
• Review applicants to verify if position requirements are met.
• Format resumes meeting client expectations.
• Telephonic Screening of the profiles checking for Technical Fitment, Behavioural Fitment, Stability, etc.
• Utilize your innovative and effective convincing and negotiation skills to impress and attract top talent.
• Follow up with candidates and clients and maintain records of progress.

Roles & Responsibilities:.

• Good knowledge and experience in IT hiring ( Sharepoint, Web developers, Web designers, HADOOP, Software Trainers, Server Admins, Software Engineers, Application Developers, etc.)
• Ability to build strong relationships.
• Self-confidence and self-starter.
• Excellent written and oral (phone) communication skills a MUST.
• Good sense of humor.
• Skills/Qualifications: Telephone Skills, Recruiting, Interviewing Skills, People Skills, Supports Diversity, Professionalism, Organization, Judgment.

What you need to have:

• Involved in end to end recruitment cycle
• Have experience in recruitment in the IT sector
• Coordinating with hiring managers to understand requirements and appropriate skill sets to ensure we meet current and future resource demands
• Utilize appropriate sourcing channels effectively (Portals, advertising, networking, employee referral program)
• Monitor recruitment sourcing methods and make recommendations to improve applicant attraction
• Complete initial screening interview of potential candidates
• Suggest innovative solutions to sourcing challenges
• Suggest innovative solutions to sourcing challenges
• Should be able to close the position as soon as possible