11+ Customer Success Jobs in Indore | Customer Success Job openings in Indore

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Summary/Objective:

We are seeking a talented Inventory Analyst with expertise in inventory management and a strong understanding of the jewelry industry. The ideal candidate will excel in optimizing inventory operations, managing stock levels, and integrating product and design knowledge to align inventory strategies with business goals.

Responsibilities:

• Apply advanced inventory management techniques for analyzing stock levels, demand patterns, and inventory turnover rates.
• Develop and maintain accurate inventory forecasting models to optimize inventory levels based on predicted future demand.
• Collaborate with the procurement team to coordinate replenishment orders, maintaining optimal inventory levels while minimizing excess and carrying costs.
• Conduct regular inventory audits and cycle counts to ensure data accuracy, promptly identifying and resolving discrepancies.
• Monitor and analyze sales trends, seasonality, and product performance for informed decisions on inventory allocation and assortment planning.
• Implement inventory control policies to mitigate risks, prevent stock-outs, and address potential inventory obsolescence.
• Generate insightful reports and key performance indicators (KPIs) to track inventory performance, presenting findings to management stakeholders.
• Collaborate with sales, marketing, and product development teams to align inventory strategies with business objectives and product lifecycle management.
• Stay informed about industry trends, market dynamics, and emerging technologies to enhance inventory management practices.
• Serve as a subject matter expert on inventory management best practices, offering guidance and support to internal stakeholders as needed.
• Leverage knowledge of jewelry products, materials, and designs to ensure inventory strategies meet industry-specific demands and customer preferences.

Qualifications/Requirements:

Education:

• Bachelor's degree in Business Administration, or a related field.

Experience:

• Minimum of 3 years of experience in inventory management.
• Proficiency in inventory management software.
• Advanced proficiency in Microsoft Excel.
• Experience in the jewelry industry is highly preferred.

Skills:

• Strong analytical skills, proficient in interpreting complex data sets to derive actionable insights.
• In-depth understanding of jewelry manufacturing processes, product lifecycle management, and design trends.
• Excellent organizational and multitasking abilities, demonstrating a keen attention to detail and accuracy.
• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and influence key stakeholders.
• Proven track record of implementing successful inventory optimization strategies and improving inventory performance metrics.
• Ability to thrive in a fast-paced, dynamic environment, adapting quickly to changing priorities and business needs.

Position: Sales Manager (Building Material- Blocks, ALC Wall panel)

Location: Ahmedabad, Indore, Baroda, Mumbai

Experience: 5+ years in Building Material Industry like Bison Panel sandwich panels boards Tile adhesive Putty Block fix Marble Granite Stone Pipes Ceramic (Note: Work experience in cement RMC will not considered)

Salary: negotiable

Industry: Building Material

Age- 35-50

Job Duties :

·        Building the sales processes and infrastructure to support the rapid growth.

·        Maintain strong developed relationships with customer

·        Managed budget planning and forecasting for implementing a target sales strategy

·        Leveraged key analysis insights & team approach to drive organizational improvements and implementation of best practices in sales & marketing

·        Be part of the senior team to help refine the go-to-market strategy

·        Working independently as well as team player.

·        Maintain strong developed relationships with customer

·        Responsible for creating sales and marketing plan and identifying the market fit/segment.

Required Qualification & Experience:

·        At least 7 years’ experience in Building Material like Bison Panel sandwich panels boards Tile adhesive Putty Block fix Marble Granite Stone Pipes Ceramic (Note: Work experience in cement RMC will not considered)

·        Minimum age required 35 Year

·        Good technical sales/marketing skills communication skills

Mail updated resume with current salary-

Email: jobs[at]glansolutions[dot]com

Satish: 88 5 1O1 81 6 2

• Manage and build an overall email marketing strategy
• Create various email lists and campaigns
• Create and design various CTAs and email templates
• Test the success of every campaign
• Determine email marketing KPIs
• Develop a lead generation strategy
• Create smart email lists
• Increase email subscriptions
• Analyze data to get smart insights
• Suggest methods for improvements
• Segment lists based on behaviors like past email engagement and website interactions
• Develop documentation and road maps for processes, A/B tests, and promotions that succeed through email.

Requirements and qualifications:

• Past experience with email marketing, lead nurturing, marketing automation, and/or web analytics
• Proficient using marketing automation technology
• Knowledge of the latest digital marketing trends
• Experience with email automation tools
• Sense of ownership and pride in your performance and its impact on company's success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

• Minimum 3-6 years of experience in the same field.

Must have exp in Django. [ Mandatory]

• The ability to problem-solve and critically think.
• High level of knowledge of Python and the Django framework.
• Familiarity with event driven programming as well as the MVC.
• Good understanding of SQL databases.
• Good understanding of REST APIs.

We are looking for ambitious and dynamic professionals, who have skills in driving presales activities, client servicing and client relationship building.

Industry Type: IT Software

Experience: 1-3 yrs.

Profile: IT Presales & Marketing

Job Type: Full Time

Location: Indore (MP)

Responsibilities

We are looking for smart working, high output individuals who want to grow fast and work with PROCESS MASTER in Presales and Marketing field. The role will require performing on all key pre- sales activities including:

• Responsible for generating sales with existing customers and developing opportunities with new customers
• Cold calling (International/Domestic) and to assist the team members to generate & follow up leads
• Prepares reports by collecting, analyzing, and summarizing information
• Maintaining and updating customer databases in our CRM  related to sales
• Tracking the status of business opportunity
• Draft proposal strategy, proposal writing and create sales presentations to be submitted to customers
• Draft RPF and RFQ according to customer requirements
• Responsible for working on CRM from Presales standpoint 

Mandatory Requirements

Qualifications:

• Any graduate/Post Graduate may apply with consistently good academic record =>60% throughout
• B Tech with MBA background candidates will be given slight preference

Skills and Knowledge:

• Excellent presentation skills with ability to lead & manage discussion
• Strong people-networking and influencing skills
• Advanced skills in MS-Excel, PowerPoint, MS Word
• Self-learner with abreast on the latest in technology, competition and the industry landscape
• Excellent organizational skills to help keep track of all sales leads.
• Ability to analyze, learn, anticipate, identify and resolve problems and make logical decisions
  
  

Competencies: 

• Excellent Communication (Verbal and written Concise & detailed)
• Ability to work in a dynamic set-up with a never-say-die attitude 
• Good interpersonal and Analytical skills 
• Ability to work under strong pressure of deadlines 
• No travel required except travelling in MP Region

Requirement:

• 5+ years of experience in Quality Assurance
• Knowledge of Casino Gaming Domain
• Experience in Kiosk Application testing
• Experience in Assets Testing
• Configuration of Screens, Promotions and Drawings
• Experience in Azure DevOps bug tracking tool
• Experience of regression testing, integration testing.
• Debugging skills
• Good communication skills and ability to interact with clients.
• Good problem solving skills.
• Bug raising and retesting.