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Profile: Product Support Engineer
🔴 Experience: 1 year as Product Support Engineer.
🔴 Location: Mumbai (Andheri).
🔴 5 days of working from office.
Skills Required:
🔷 Experience in providing support for ETL or data warehousing is preferred.
🔷 Good Understanding on Unix and Databases concepts.
🔷 Experience working with SQL and No-SQL databases and writing simple
queries to get data for debugging issues.
🔷 Being able to creatively come up with solutions for various problems and
implement them.
🔷 Experience working with REST APIs and debugging requests and
responses using tools like Postman.
🔷 Quick troubleshooting and diagnosing skills.
🔷 Knowledge of customer success processes.
🔷 Experience in document creation.
🔷 High availability for fast response to customers.
🔷 Language knowledge required in one of NodeJs, Python, Java.
🔷 Background in AWS, Docker, Kubernetes, Networking - an advantage.
🔷 Experience in SAAS B2B software companies - an advantage.
🔷 Ability to join the dots around multiple events occurring concurrently and
spot patterns.

Job Requirements:
Intermediate Linux Knowledge
- Experience with shell scripting
- Familiarity with Linux commands such as grep, awk, sed
- Required
Advanced Python Scripting Knowledge
- Strong expertise in Python
- Required
Ruby
- Nice to have
Basic Knowledge of Network Protocols
- Understanding of TCP/UDP, Multicast/Unicast
- Required
Packet Captures
- Experience with tools like Wireshark, tcpdump, tshark
- Nice to have
High-Performance Messaging Libraries
- Familiarity with tools like Tibco, 29West, LBM, Aeron
- Nice to have
project management.
Must have 2-3 Project implementation and more than one support experience in Oracle EBS R12
Expert level knowledge of Oracle Applications Framework, Oracle Workflow, Oracle Forms, Oracle Report, XML
Report, PLSQL
Functional knowledge in financial module like, GL,AP, AR PO, Project is must
Extensive use of oracle APIs and interfaces
Experience in performance tuning of the code
Experience in shell scripting.
Worked on Oracle Alert, AME, OAM ,DFF etc
Good to have ADF experience
Good to have ORDS experience
Good to have exposure in cloud technology.
Responsibilities
Act as a senior liaison between Business partners and IT communities
Facilitate cross-functional teams through business process and application initiatives from requirements definition
to prototyping, design, development, testing, training, and deployment.
Create technical designs to support business requirements.
Lead the development of technical solutions.
Communicate project status and escalate issues to management.
Develop and execute system test plans and scenarios.
Assist in preparing training materials for deployment of applications, modules, enhancements and bug fixes.
Assist in developing baseline datasets and reports to support testing of technical solutions
About the Role –
We operate in an industry where the need gap for quality upskilling education coupled with the convenience of online learning is a global problem. The international markets are waiting for a premier after-school learning solution for kids. BeyondSkool wants to leverage this opportunity and serve this market through the digital channel.
We are looking for a digital marketing specialist to lead Performance Marketing (Google, Facebook, Instagram, affiliate).
The ideal candidate for us is someone who has executed digital marketing campaigns for any of the new age online companies (preferably Edtech), has scale-up experience in the US market and comes with at least 3 years of experience in a middle management role. The role will give you the charge of overall campaign execution and also work on campaign strategy (working directly with the Chief Growth Officer and CEO). In a nutshell, we expect you to be executing our digital marketing initiatives while also being engrossed in the daily hustle that comes with a Series A start-up.
This is an amazing opportunity to learn from an extraordinary team, grow massively and help students around the globe build an awesome career for themselves.
What you will do
- Experience of having handled campaigns across key online platforms like Google, FB, Instagram, mobile marketing, affiliates, ad exchanges etc. (Fb, Instagram & Google to be strength areas, with at least exposure to affiliates) à especially in the US market
- Lead, strategize, create and execute campaigns as required (creative support will be provided)
- Ensure to achieve lead generation, CPL and other metric targets (KPIs)
- Generate regular reports, and dashboards on all possible measures/parameters on all campaigns
- Develop and monitor campaign budgets.
- Prepare accurate reports on our marketing campaign’s overall performance
- Execute in an intense, fast-paced and highly iterative environment
What you will need
- Minimum a Bachelor's degree preferably in Engineering, master’s degree or MBA is preferred
- 3+ years of experience in managing Google, Facebook advertising and analytics
- Clear experience in having managed the US markets for online customer acquisition
- Strong analytics skills and good knowledge of Excel.
- Ability to analyze data to optimize for strong performance
- Good written and verbal communication skills
- Keen attention to detail and adherence to deadlines
- #hustle
What you will get
- Industry best perks
- A phenomenal work environment, with massive ownership and growth opportunities
- A bunch of super young & enthusiastic colleagues in Tech/Marketing/PR/Editorial/Social Media & Events!
- Quick iterations and deployments – fail-fast attitude
- Opportunity to work on cutting-edge technologies, and lead teams in the future
- Access to a world-class mentorship network
- Create a massive, and direct impact of the work you do in the lives of people across the globe
Location
Preferred – Mumbai, open for a remote location for the right candidate
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare.
- Meeting monthly, quarterly and annual targets
- Executing effective product demonstrations.
- Negotiating deal terms and onboard doctors
- Training the Doctors, Paramedics and other staff on using the application after installation.
- Assessing the market, identify and gather competitor information.
- Resolving all queries from the doctor and medical staff regarding the application.
- Being the voice of the physician for product (EMR and App) related features/ improvements in internal discussions
- Liaising with product team in closing product new feature road map/ bugs as and when required
- Making the doctors aware of any new features/ product changes and train them on the related changes.
- Being responsible to develop and maintain metrics and management reports
Desired Candidate Profile
What you need to have:- Bachelor in Biotech/ Engineering/ Science/ Commerce
- Experience in regularly meeting and closing sales with MD physicians – CP, Pedia, Gyne, Dermatologists, Psychologists etc
- Understands health tech products and ability to explain the complex business solution in simple terms to physicians
- Exceptional communication and analytical skills
- Knows MS Office, MS excel and power point
- Proficiency in the local language for the given city
- Working relationship with set of doctors in the given city for lead generation
- Experience in relationship handling with super specialists like Cardiologists, Oncologists, Neurologists etc
Key Technical Skills –
Candidate will be responsible for administration, support, and
implementation of Dynatrace Application Performance Management (APM) solutions to business
and technology needs.
Preference will be given to candidates who have worked on Dynatrace OneAgent tool.
Experience in Monitoring the responsiveness and availability of critical websites and web
applications from the end-user perspective.
Experience working on SaaS based Dynatrace platform implementation.
Implementation experience across application monitoring, synthetic and real user
monitoring solutions following best practices across the enterprise.
Support application monitoring for Java, .NET, NodeJS and other application
architectures.
Have executed at least 2 large scale implementations on Dynatrace.
Have knowledge/experience on Performance Testing will be an add on.
Good understanding of troubleshooting performance issues encountered during performance
testing.
Other requirements –
Experience in interfacing with the customers.
The person should have experience coordinating and communicating application
performance management (APM) activities with key stakeholders.
Ability to mentor development teams and guide them in resolving complex technical issues
encountered during production monitoring.
Excellent written and verbal communication skills
Tolerance to ambiguities
Location – Mumbai
Education -
For us on the job capability matters.
Category Manager
Role Details :
We are looking for dynamic, open-minded self-starters who enjoy Business Leadership
roles and would like to build a Category in an extremely fast-growing healthcare e-
commerce company impacting millions of Indians.
Key Responsibilities :
- Category Growth : Driving marketplace growth of the relevant category keeping in mind
the consumer and competition.
- PnL : Owning P&L for the relevant category in alignment with business goals. The
Category manager would be responsible for the revenue targets as well as the gross
margins.
- Selection : Responsible for merchandising, assortment planning, option plans pre-
season as well as in season to ensure that the Category is well represented
- Cross-Functional Capabilities : Should be able to fruitfully coordinate with marketing,
supply chain, cataloging, finance / commercial and other functions of the organization.
- Supervision and Monitoring of Operations : Should have prior experience or enough
knowledge & confidence to mentor / supervise merchandising operations. Inbound
planning, Cataloging monitoring & Discount monitoring etc should be managed.
- Marketing promotions : Should drive visibility plans, promotion plans and coordinate the
same between the internal marketing teams and that of the sellers
- Inventory : Forecasting product demand to ensure sustainability of the inventory, in sync
with working capital management. Developing exit strategies for unsuccessful products
- Negotiations : Ensuring that company gets best in the market deals from external
stakeholders through current market trends and awareness
Skills :
- Startup Cultural Fit: willingness to learn, to innovate, to take initiative, to think beyond
conventional dogma, ability to work in a flat organisation
- Strong analytical aptitude in problem solving
- Should be good at multitasking, critical thinking, and comfortable with tactical execution
- Proven track record of finding innovative solutions to business problems


PRIMARY RESPONSIBILITIES :-
- Should have develop professional applications in PHP using CodeIgniter.
- Additional advantage if worked on frameworks like Laravel and Zend
- Extensive knowledge with JavaScript, jQuery or Angular
- Advance Level SQL knowledge
- Additional advantage if familiar with Server Configuration and Monitoring
- Should have working on Git Repository
- Candidate should have exceptionally good debugging skills.
- Clear about Object Oriented Programming Concepts.
SECONDARY RESPONSIBILITIES :-
- Ability to work independently and take ownership of the project.
- Should be capable to work in a team.
- Must have strong communication skills.
- Should be enthusiasts and able to take challenge.
As an IT Infrastructure Architects design and implement information systems that support an enterprise infrastructure. You will provide the necessary technical infrastructure for the development of new and existing infrastructure technologies and system requirements.
Improve efficiency and streamline operations. enhance design specs, create technical documentation, implement control concepts and deliver expected outcomes. Collect performance data to monitor systems resource usage and failures rates and provide solutions and recommend changes. ensure scalability and anticipate capacity growth through careful planning and awareness of industry, business and client’s growth trends. Design activities rely on accurate data, sensible KPIs and performance metrics to improve processes and bridge gaps
Primary Responsibilities:
Conducting research on emerging and existing technologies. Recommend system alternative technologies and infrastructure development efforts that increase infrastructure flexibility, reliability, stability, scalability, resilience, availability, performance and cost effectiveness. All collective research efforts will contribute to the creation of architectural road maps that leverage software and cloud technologies. Research customer interaction, policy adherence, enterprise processes. May act as the subject matter expert of architectural virtualization.
Needs to guide in execution of Incident, Change, Release, Problem, Performance, and Availability Management
Security of all infrastructure is of paramount importance and is periodically audited, monitored and updated in keeping up with latest threats and risks.
Identifying best practices for future implementation. Architects provide feedback to the enterprise and incorporate all gathered information into future integration plans.
Provides DevOps thought leadership and mentoring in both advisory and delivery contexts, focusing on the requirements of Technology and Business and how these are best served by continuous improvements to our delivery approach
Required Technical skills and Experience
- Over 10+ years of experience as IT Infrastructure Architect
- Bachelor / Masters Degree in Computer Science, Information Technology or related field
- Must have experience in Infrastructure architecting on AWS/ Azure/ Google cloud.
- Should have a very good understanding of Cloud Native services (IaaS, PaaS, SaaS) platforms for application deployment and scalability in a cost effective manner, addresses scalability, availability, service continuity (DR), performance and security requirements. auto-scaling and self-healing.
- Has hands on experience with cloud orchestration using Kubernetes or apache Mesos on marathon would be an advantage
- Evangelizing microservices-based architectures using containerized applications; help to drive strategy and implementation of cloud native infrastructure
- Sound Knowledge of RDBMS, preferably with MYSQL Mongo, Elasticsearch, Redis. Working knowledge of, CDN/WAF
- Proven expertise on Linux, and DevOps tools such as Git, Jenkings, maven, Bamboo Docker, Puppet, Ansible,Kubernetes,terraform. Elastic Beanstalk, Openshift
- Infrastructure security (VPC, tunneling, API management, Governance) and networking security solutions like routing, switching, Firewalls etc.
- Good debugging skills on Linux, Apache, Nginx, PHP, MYSQL and cloud-based application and administration of RHEL, CentOS/Ubuntu
- Experience in Cloud scale APM and Monitoring Tools such as ELK ,Splunk, Nagios, Graffana, XMON Datadog, Dynatrace, Appdynamics, Cloud Monitoring.
- Troubleshoot and debug environment and infrastructure problems found in the production and non-production environments.
- Implements security improvements by assessing current situations; evaluating trends; anticipating requirements.
- Determines security violations and inefficiencies by conducting periodic audits.
- Upgrades system by implementing and maintaining security controls.
- Must have knowledge of leading storage backup solutions.
- Experience with one or more Unix shell scripting languages (Bash, C-Shell)
- Team mentoring and support for ramping up new engineers
- Provide leadership in planning, defining requirements, scoping efforts, and setting appropriate milestones
- Using a data-driven process/mindset, author technical content to support the incident response process (e.g. postmortem/root cause analysis) and develop interim solutions to prevent or quickly resolve issues/problems the next time.
- Experience with networking technologies (routing, switching, IP addressing, DNS, Load balancers, etc.) Knowledge of : - File systems, NFS, CIFS, iSCSI - IPv4 networking, including TCP/IP, SMTP/POP/ IMAP, HTTP/S, LDAP – DNS
- Ability to work independently while tackling complex problems
- Passionate to palm ownership and responsibility of the systems - 24x7
We are looking for a Content Strategist/Writer who has experience in creating content for branding and digital marketing, and an ability to stay up to date with the latest trends. He/she will be responsible for creating, and improving content across our business verticals.
The role will include generating content for branding projects, websites, improving social media interaction by ideating on creative concepts and campaigns, driving engagement, creating content calendars etc.
The Content Manager/Writer will work closely with the rest of the team to achieve overall marketing goals.
Responsibilities:
Creating original & creative content that drives traffic to a website and social media platforms:
- Create social media strategy aligned with short-term and long-term marketing targets
- Write research-based content that is original and engaging
- Edit/proofread and quality check content
- Develop creative concepts for digital media, including social media creatives (This includes copy for creatives, infographics, and captions for social media)
- Develop authentic social media campaigns
- Tie-in editorial calendars with trending digital initiatives and campaigns
- Promote the business's brand identity via trendy, authentic and creative content
- Create content for other marketing collateral as and when needed
- Write content for web pages, ebooks, and video scripts as and when required
- Assist with creating content for business pitches as and when required
- Create original, witty, on-trend concepts for social media creatives and campaigns
- Work with the design team to ensure creatives are based on the brief and lead to online engagement
