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We are looking for a Content Writer to produce high-quality documentation that contributes to the overall success of our products and Services. You will join a team of talented marketers who work collaboratively with technology experts.
Responsibilities:-
· Work with internal teams to obtain an in-depth understanding of the product and services.
· Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
· Write easy-to-understand user interface text, online help, and guides for services.
· Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
Create and maintain the information architecture
Requirements & Skill:-
· Proven working experience in Content writing, Article writing, blog writing, and post description.
· Ability to deliver high-quality documentation paying attention to detail
· Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
· Excellent written skills in English
· Strong working knowledge of Microsoft Office
Requirements
- 10 years of experience in preparing, reviewing, revising, and maintaining technical documents.
- Must have 10 years of experience in software documentation.
- Excellent in written and communication skills in English.
- Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
- Experience in performing independent research to understand a product and the needs of customers and stakeholders.
- Experience in using tools like Microsoft Office.
- Experience writing/editing troubleshooting, procedural, and reference information.
- Understands software terminology and has basic knowledge of working with software development teams.
- Experience working in an agile environment.
- Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment
Responsibilities:
- Draft proposal portions such as introduction, overview, project approach, and cover letter
- Draft proposal template to hand off to subject matter expert and writing teams
- Develop and execute consistent company identity through document templates, letterhead, and logo usage
- Lead proposal team on RFP, RFQ, award submittals, and roster application responses
- Synthesize proposal materials into final client-ready package
- Maintain proposal milestones schedules like issue and review dates, kickoff meetings, and due dates.
- Engage in proposal sections coordination, final formatting, assembly, packaging, and delivery.
- Ensuring documents are secure and up to company standards
- Facilitating the proposal review process
What you will bring:
- Responsible for coordinating proposals
- Coordinate and maintain team documentation efforts for responses to RFPs
- Analyze requirements and ensure that proposals meet requirements
- Edit and rewrite proposals, including creating templates and boilerplate text
- Draft proposals and communicate across teams to get input and meet deadlines
Mandatory Skills
- Experience in Technical Writing/Information Development
- Experience writing topic-based and task-oriented documentation according to company style guidelines, requiring minimal editing from senior ID staff
- Experience developing enterprise systems software documentation for users and system administrators
- General knowledge on DITA concepts and IDCMS: ID (Information Development) Lifecycle and Content Management System
- Excellent interpersonal, communication, and teamwork skills
- MS Word
Roles, Responsibilities
- Effectively collaborate with project stakeholders to scope ID work
- Attend ID and Dev core meetings to understand ID requirements and plan, write and maintain concise but complete internal and external technical information (end user manuals, troubleshooting topics, compliance documentation, API descriptions) in compliance with client and team guidelines
- Independently research for relevant information and perform content reviews
- Work alongside multiple teams in a fast-paced agile environment towards providing high quality written content.
- Follow recommended style and business guidelines; using approved templates
- Being technically savvy in the areas of documentation by being hands-on with new and current product features
- Being proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.
- Delivering the work allocated in time and with quality including translations and documentation build packages
- Degree in English.
- Portfolio published articles.
- Experience doing research using multiple sources.
- Familarity with web applications.
- Excellent english written and able to communicate and collaborate effectively.
- Knowledge of Digital Marketing Tactics, including SEO, EMAIL MARKETING.
- MS Office suite experience
Technical Document writer
About Aviso
Aviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North. Aviso delivers true revenue intelligence, nudges team-wide actions, and gives precise guidance so sellers and teams don’t get lost in the fog of CRM, scattered data lakes, and human biases.
We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers. Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors.
What you will be doing
- The documentation effort includes evaluation, document preparation (organize, write, capture screen images, index), editing and review with the project team.
- Ability to grasp and visualize enterprise software and infrastructure concepts.
- Ability to produce world class documentation.
- Work closely with the product engineering team and gain deep understanding of the product features, behaviour and requirements.
- Writing of any and all User Manuals for Aviso
- Work with the QA team to produce high quality QA documents.
- Update and review existing documents for every release after analysing the changes. Own/Manage these documentations in central repository with a proper folder structure.
- Organize the technical material into various categories of documents.
- Write world class technical content that is clear and consistent with appropriate diagrams, charts and screen shots of the product for better illustration as per established document standards.
- Attend cross-functional planning meetings and scrum meetings
- Coordinate with subject matter experts to ensure that the content is accurate and current
- Provide daily/weekly activity status to the project heads and communicate with them via email, IM and video conference.
- Should be able to present information in a simple, concise manner. Should pay attention to detail.
What you bring
- Qualification: BE/BTech,ME/MTech/MCA background
- You must have minimum 4 years in Technical Writing.
- Must have excellent written and oral communication skills
- Must have the ability to grasp and communicate technical concepts
- Must have organization and analytical skills
- You should have Experience in modular documentation using XML Editors
- You will be Understanding of latest technologies in technical communication – added advantage
- Demonstrates the ability to analyze and communicate information needs at both the conceptual and detail level
- Experience in working in an Agile environment would be an advantage
Aviso offers
- Dynamic, diverse, inclusive startup environment driven by transparency and velocity
- Bright, open, sunny working environment and collaborative office space
- Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
- Competitive salaries and company equity, and a focus on developing world class talent operations
- Comprehensive health insurance available (medical) for you and your family
- Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
- CEO moonshots projects with cash awards every quarter
- Upskilling and learning support including via paid conferences, online courses, and certifications
- Every month Rupees 2,500 will be credited to Sudexo meal card