3+ Stakeholder management Jobs in Ahmedabad | Stakeholder management Job openings in Ahmedabad

Dear Candidate,

we have a requirement for Project Management Office (PMO) Coordinator at Ahmedabad Location

Experience : 1-5 yrs

work mode: WFO

Job details :

Department: Finance, Legal and PMO

Position/Profile Title: Project Management Office (PMO) Coordinator

Bachelor’s degree in Project Management, Business Administration, or a related field

·        Experience in project coordination or management, particularly in large-scale infrastructure or technology projects.

·        Understanding of project management methodologies, tools, and techniques.

·        Knowledge of industry standards and best practices for project management.

·        Experience with risk management, budgeting, and financial tracking for projects.

·        Skills in stakeholder management, including coordinating with internal teams, contractors, and consultants.

Familiarity with legal and regulatory compliance across various sectors

·        Prior experience in supporting large-scale projects across different sectors.

·        Exposure to project sites, design teams, and head office departments.

Experience in coordinating with regulatory bodies for compliance and project approvals.

Role and Responsibility

·        Project Coordination: Assist in developing and maintaining project plans, schedules, and budgets. Ensure all project documentation is complete and up-to-date.

·        Stakeholder Coordination: Coordinate with internal and external stakeholders, including government agencies, contractors, and consultants, to ensure project requirements are met.

·        Compliance and Liaison: Ensure project activities comply with regulatory requirements and coordinate with regulatory authorities for necessary approvals.

·        Monitoring and Reporting: Monitor project progress and performance using appropriate tools and techniques. Assist in preparing and presenting regular project status reports to stakeholders.

·        Quality Control: Assist in ensuring all project deliverables meet quality standards and specifications. Conduct regular quality checks and address any issues promptly.

·        Documentation: Maintain accurate records of all project activities, including schedules, budgets, and progress reports. Ensure all documentation is up-to-date and accessible to relevant stakeholders.

Cost Management: Assist in reviewing Actual Cost vs. Budgeted Cost (Variance) and publishing MIS and dashboards.

Regards,

Minakshi Soni 

Executive- Talent Acquisition

Rigel Networks

Function: → Project Management

• Project Management

Responsibilities:

• Would be responsible for Program Management - Manage multiple challenging projects concurrently from initiation through execution and closure.
• Monitor project progress throughout the project life cycle, and communicate project status effectively to senior management through reports, presentations, and individual meetings.
• Build and provide direction to project teams, create and foster communication among team members
• Manage Kick- Meetings (geographical multi-vertical Fortune 1000 Global customers)
• Customer Engagement - coordinating with Internal and external stakeholders.
• Would enable Presales & Pilots for Tech Wins.
• Would support contract & SOW reviews & address prospect concerns during the sales process.
• Identify resource needs, constraints, and interdependencies.
• Capture and manage project risks and issues and associated mitigation strategies.
• Proactively engage other members and collaborate with the organization with specific subject knowledge to resolve issues or provide assistance.
• Monitor and control project budgets.
• Provide project management training, assistance, and mentoring on project management methodologies, tools, and techniques.
• Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
• Resource Planning & mentoring the internal team.
• Lead New Initiatives - Enable brainstorming sessions with the team to gather innovative approaches.

Requirements:

• Hands-on experience in project management roles and delivering multiple and complex projects.
• (Operations / Transitions / Migrations/ Supply Chain/ Procurement-S2P, P2P and S2C).
• Candidates having enterprise software background in the initial career phase and gradually moving to Project Management role.
• Experience in handling complex large projects and risk management.
• Excellent stakeholder management skills.
• Project artifacts Documentation and sign-off.
• Good at Team Management
• Excellent oral & written communication skills
• Should be proficient in client interactions.

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.