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Job Description

Job Description

Payroll Lead - APAC EMEA and North America Region JD:

Experience: 4-6 yrs of Exp.

Shift : 4 pm to 1 am

Oversee the payroll operations in EMEA & APAC and North America (Exp in Countries - Germany, France, UK and Spain)

Provide direct support and governance to third party payroll vendor. Implement, direct, and maintain procedures to ensure accurate and timely processing of payroll outside the U.S., in conjuncture with HR.

Work with Legal, Finance, Accounting and HR to ensure payroll compliance in all regions. Be the point of contact for day-to-day international payroll operations. Ensure service delivery is accurate, timely and aligned with service level agreements.

Manage the ongoing relationship with the payroll vendor across the regions, coordinating with HR, Finance, Accounting, and local teams where needed. Track and report on the global payroll vendor's performance (i.e., open tickets, SLAs, etc.). Work with the vendor to effectively address employee inquiries.

Act as point of contact regarding the update of international payroll data to

Qualifications

Mandates : 

•Strong history of payroll coordination across multiple international countries including APAC,EMEA and North America

•Experience of working with projects, making process improvements or new vendor implementations would be advantageous.

•Experience managing a third-party payroll vendor.

•Experience of dealing with key stakeholders (HR, IT, Finance)

•Significant progressively responsible experience in a similar role within a fast-paced environment

•Excellent analytical and problem solving with confidence to make decisions and manage escalations

•Must be highly engaging, confident communicator and detail orientated.

•Experience on ADP SPM, ADP workforce and Ceridian Dayforce 

•B. Com / M.Com with 4-6 years relevant experience.

•Strong verbal and written communication skill.

•Team player and ability to work with strict timeline.

•Flexible to work in US shifts.

•Good in Microsoft Office.

•Ability to take ownership of the work.

•Ability to manage the stakeholders independently.

Additional information

Skills

payroll

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

We are seeking a talented and motivated AI Verification Engineer to join our team. The ideal candidate will be responsible for the validation of our AI and Machine Learning systems, ensuring that they meet all necessary quality assurance requirements and work reliably and optimally in real-world scenarios. The role requires strong analytical skills, a good understanding of AI and ML technologies, and a dedication to achieving excellence in the production of state-of-the-art systems.

Key Responsibilities:

1. Develop and execute validation strategies and test plans for AI and ML systems, during development and on production environments.
2. Work closely with AI/ML engineers and data scientists in understanding system requirements and capabilities and coming up with key metrics for system efficacy.
3. Evaluate the system performance under various operating conditions, data variety, and scenarios.
4. Perform functional, stress, system, and other testing types to ensure our systems' reliability and robustness.
5. Create automated test procedures and systems for regular verification and validation processes, and detect any abnormal anomalies in usage.
6. Report and track defects, providing detailed information to facilitate problem resolution.
7. Lead the continuous review and improvement of validation and testing methodologies, procedures, and tools.
8. Provide detailed reports and documentation on system performance, issues, and validation results.

Required Skills & Qualifications:

1. Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
2. Proven experience in the testing and validation of AI/ML systems or equivalent complex systems.
3. Good knowledge and understanding of AI and ML concepts, tools, and frameworks.
4. Proficient in scripting and programming languages such as Python, shell scripts etc.
5. Experience with AI/ML platforms and libraries such as TensorFlow, PyTorch, Keras, or Scikit-Learn.
6. Excellent problem-solving abilities and attention to detail.
7. Strong communication skills, with the ability to document and explain complex technical concepts clearly.
8. Ability to work in a fast-paced, collaborative environment.

Preferred Skills & Qualifications:

1.  A good understanding of various large language models, image models, and their comparative strengths and weaknesses.
2. Knowledge of CI/CD pipelines and experience with tools such as Jenkins, Git, Docker.
3. Experience with cloud platforms like AWS, Google Cloud, or Azure.
4. Understanding of Data Analysis and Visualization tools and techniques.

Job Description

We are looking for a Product Marketing Associate who will streamline our product marketing efforts. You will work closely with the marketing, sales and product teams. You will help research, compile and develop positioning, messaging and communication for marketing and sales.

Responsibilities

Research and manage marketing and sales collaterals

Research and structure content for webpages and landing pages

Create high-quality content for Gumlet in the form of sales/marketing collaterals, email communications, website and landing page copy.

Ideate and help build compelling narratives and messaging for Gumlet across marketing channels

Streamline and overlook lead nurturing campaigns

Organize and track content distribution

Conduct competitive, market and customer research, and build usable insights to further the marketing and sales efforts.

Work on projects to improve and track the middle and bottom of the funnel

Work closely with sales and marketing teams to identify opportunities for new client acquisition.

Skills And Qualification

Work experience as a marketing associate or a similar role

In-depth understanding of marketing fundamentals

Excellent communication skills

Knack for copywriting

Analytical abilities

Education requirements

BE/BTech or equivalent degree.

0.6 - 1 year of core marketing experience, preferably with Tech / Product / SaaS domain companies

Excellent command of the U. S. English (understanding, speaking, and writing).

Senior Software Developers collaborate with Business and Quality Analysts, Designers, Project Managers and more to design software solutions that will create meaningful change for our clients. They listen thoughtfully to understand the context of a business problem and write clean and iterative code to deliver a powerful end result whilst consistently advocating for better engineering practices. By balancing strong opinions with a willingness to find the right answer, Senior Software Developers bring integrity to technology, ensuring all voices are heard.

For a team to thrive, it needs collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an aspirational tech vision and acting as mentors for more junior-level consultants. You will leverage deep technical knowledge to solve complex business problems and proactively assess your team’s health, code quality and nonfunctional requirements.

Job responsibilities

• You will learn and adopt best practices like writing clean and reusable code using TDD, pair programming and design patterns
• You will use and advocate for continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible
• You will work in collaborative, value-driven teams to build innovative customer experiences for our clients
• You will create large-scale distributed systems out of microservices
• You will collaborate with a variety of teammates to build features, design concepts and interactive prototypes and ensure best practices and UX specifications are embedded along the way.
• You will apply the latest technology thinking from our Technology Radar to solve client problems
• You will efficiently utilize DevSecOps tools and practices to build and deploy software, advocating devops culture and shifting security left in development
• You will oversee or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills

Job qualifications:

Technical Skills

• You have experience using one or more development languages (Java, Nodejs, React, TypeScript, JavaScript, etc.) with experience in Object-Oriented programming
• You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming
• You are comfortable with Agile methodologies, such as Extreme Programming (XP), Scrum and/or Kanban
• You have a good awareness of TDD, continuous integration and continuous delivery approaches/tools
• Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker

Professional Skills

• You enjoy influencing others and always advocate for technical excellence while being open to change when needed
• Presence in the external tech community: you willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more
• You’re resilient in ambiguous situations and can approach challenges from multiple perspectives

Other things to know:

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Our Mission

Mercari is a Japan-based company with the mission of “create value in a global marketplace where anyone can buy & sell.” Having continuously worked toward this goal since our founding in 2013, we are now transforming from a startup into a global player. While this transformation brings its own specific set of challenges, we believe that solving them one after another will allow us to fully achieve our mission. Are you interested in working together to take on these exciting challenges?

Our Culture

To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the “Mercari Culture Doc,” which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.

Work Responsibilities

• Native Android app development for Mercari and group companies' apps
• The development environment is as follows.
• Development language: Kotlin
• Development environment: Android Studio
• Build tool: Gradle
• CI/CD： CircleCI
• Others: GitHub, Firebase, Slack, Figma, JIRA, Confluence

Minimum Requirements

• Shared understanding and belief in Mercari Group mission and values
• At least 3 years of experience developing native Android applications with Kotlin Developing, operating, making decisions when selecting technology, and continuous improvement of large-scale product codebases
• Ability to design and develop with performance and scalability in mind
• Extensive knowledge of object-oriented software development, networking, memory management, and software testing
• Good communication and interpersonal skills with the ability to collaborate with multiple stakeholders
• Familiarity with architecture frameworks like MVVM, MVP, declarative UI, or similar architectures

Preferred Requirements

• Experience using and installing Jetpack functions such as Android Architecture Components
• Understanding of UI development
• Familiarity with Agile methodologies like Scrum, Kanban, etc
• Experience in iOS or web development
• OSS contribution experience/familiarity with the OSS community
• Customer-centric product development in E-commerce/Fintech
• Working in multi-cultural and diverse teams
• Team Leadership experience

Working Conditions

Employment Status

Full-time

Office

Bangalore

• Hybrid Workstyle

Work Hours

• Full flextime (no core time)
• *Does not apply to all positions

1. Inside Sales

2. Cold calling

3. Tele calling

4. Explaining about the project to the prospective customers

5. Arranging for the Site Visits

6. Coordinating with Sales and Marketing team

7. Maintaining the customer database

Immediate Joiners with excellent communication skills.( English, Kannada and Hindi)