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- A job description for an SAP subject matter expert (SME) may include the following skills and responsibilities:
- Analytical and problem-solving skills: SMEs need to be able to analyze complex problems, identify patterns, and propose solutions.
- Communication skills: SMEs need to be able to share their expertise with others, including in meetings, training sessions, and seminars. They may also need to interact with customers.
- Commitment to relevancy: SMEs need to keep up with changes in industry practices and protocols.
- Continuous learning and adaptability: SMEs need to be eager to learn and stay current with the latest updates.
- SAP functional skills: SMEs need to have a deep understanding of SAP modules.
- Process standardization: SMEs may be responsible for standardizing processes and ensuring proper alignment within their area of the business.
- Identifying and fixing operational issues: SMEs may identify and fix operational issues that staff face on a daily basis
8-16 years of overall database administration and support/operations experience, with a successful delivery track record.
# Proficient knowledge in MySQL, HANA administration.
#Should have knowledge in setting up DR and HA approaches
#Should have strong Knowledge in Backup & Recovery.
# Should have played a L2 role in current position
# Experience of working in large landscape/environment where multiple database flavors are running.
# Knowledge on Database capacity planning/strategy is an added advantage
# Knowledge & Experience on other database as HANA flavors are added advantage
# Hands on experience with expert knowledge of Unix/Linux flavors w.r.t Database.
# Good understanding of operational framework like ITIL/ITSM.
# Should be capable of Owning, Leading and coordinate operational tasks, customer escalations, process improvements.
# Excellent presentation & communication skills are a must.