11+ Process management Jobs in Delhi, NCR and Gurgaon | Process management Job openings in Delhi, NCR and Gurgaon
Apply to 11+ Process management Jobs in Delhi, NCR and Gurgaon on CutShort.io. Explore the latest Process management Job opportunities across top companies like Google, Amazon & Adobe.

As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.
● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.
● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.
What are we looking for?
Attitude
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics
What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future
What you can expect in the next 12 months
Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.
Within 3 months
- You should be able to manage the portfolio assigned with some
dependencies on your peers.
- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.
Within 6 months
- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.
Within 12 months
- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
Job title: DLP Engineer
Work Location: Delhi
Division/Department: Technical
Requirement Severity: Immediate
Job Description:.
- Deploy and configure DLP solutions such as Forcepoint, CoSoSys, or Netskope across endpoints, networks, and cloud environments.
- Customize DLP policies and rules to address organizational data security needs.
- Continuously monitor data flow and detect unauthorized access or data exfiltration attempts.
- Analyze DLP alerts and logs to identify potential threats and escalate as necessary.
- Develop, implement, and manage DLP policies to prevent data breaches and leaks.
- Integrate DLP solutions with other security tools, including SIEM.
- Provide technical support for DLP tools and resolve related issues promptly.
- Stay updated with the latest trends and advancements in DLP technologies, particularly Forcepoint, CoSoSys, and Netskope.
Skill Requirements:
- Good communication skills.
Mandatory Requirements:
- 2 years’ experience in the installation of Forcepoint Cososys or Netskope.
- Should have own conveyance.
Education and/or Work Experience Requirements:
- 2 years’ experience in the installation of Forcepoint Cososys or Netskope.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and carry out assignments to completion within the instructions' parameters.
Job Requirements:
Minimum Experience: 2 years
Working Days: 6 days working, Monday to Saturday (3rd Saturday off)

Job Highlights
- Must be proficient in PHP,WordPress MVC,MySQL,CSS,HTML,JavaScript,AJAX,JSON Should possess strong experience on Symfony
- Must have experience in API Development
- Good knowledge of relational databases,version control tools and of developing web services Solve complex performance problems and architectural challenges
- 1 -3 years experience with PHP-framework based Development
Job description
- Looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. His primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to request from the front-end. Therefore, a basic understanding of front-end technologies is necessary as well.
Key Responsibilities
- Head responsibility to evaluate, design, develop and assist application systems. Integration of user-facing elements developed by front-end developers.
- Build efficient, testable, and reusable PHP modules.
- Integration of data storage solutions & Contribute in all phases of the development lifecycle. Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
- Develop and deploy new features to facilitate related procedures and tools if necessary.


We are looking for a PHP/Laravel Developer responsible for the development and maintenance of a Social Networking Application aimed at a vast number of various Android Mobile devices. Your primary focus will be the development of the back-end and their integration with front-end services. You will work alongside other engineers and developers on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Roles and Responsibilities
- Translate designs and wireframes into high-quality code
- Design, build and maintain high-performance, reusable, and reliable PHP code
- Ensure the best possible performance, quality, and responsiveness of the application
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
- Follow best practices in code implementation
- Willing to work on flexible time zones if required
Desired Candidate Profile
- A degree in programming, computer science, or a related field.
- Experience working with PHP, performing unit testing, and managing APIs like REST.
- A solid understanding of application design using Laravel.
- Knowledge of database design and querying using MySQL.
- Proficiency in HTML and JavaScript.
- Practical experience using the MVC architecture.
- A portfolio of applications and programs to your name.
- Problem-solving skills and critical mindset.
- Great communication skills.
- The desire and ability to learn.
Our client is a decade-old software development company, that offers its clients a wide range of customized web, mobile, and eCommerce tools and software. They are known to use advanced languages and platforms used to build reliable, secure, and scalable solutions for their business clients as well as individual customers. Their disruptive craftsmanship and strategy help in high-performance growth and allows customers to transform digitally and competitively.
Their products are being used by most of the banks and NBFCs in India, apart from clients from other industries. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategic roles in MNCs. The company has been accredited by the government as a premier IT company, committed to quality and driven by customer success.
- Collaborating with a passionate development team to build custom solutions on, but not limited to Wordpress
- Writing efficient, robust and reusable code.
- Effectively managing project tasks, timelines and communication.
- Developing and maintaining technical project documentation (whenever necessary)
What you need to have:
- B.Tech /B.E.;BCA;MCA
- Hands-on experience in PHP and WordPress.
- Working experience in HTML, CSS, Bootstrap, Javascript, Jquery.
- 2+ year experience as a WordPress developer
- Experience with creating shortcodes.
- Understanding of OOPS concepts.
- Good knowledge of web securities, GIT.
- Knowledge of front-end technologies like AngularJS, ReactJS would be a huge plus.
- Web security knowledge.
- Excellent communication skills
Education:
Bachelor’s/ Master’s degree in related field with 2+ years of experience in ERP product sales. .
Skills
- Excellent communication (verbal and written), time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously
- Excellent customer approach, interpersonal and influencing skills
- Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
- A sales person with a proven, successful background in sales of 2+ years of experience in ERP sales.
Job Responsibilities:
- Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
- Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
- Attracting new clients by innovating and overseeing the sales process for the business.
- Responsible for enhancing revenue, within existing and new clients, through continuous client engagement
- Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
- Research and identify new market opportunities.
- Creates and conducts effective presentation and product demos
- Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
- Consistently meet and exceed sales targets
- Foster a collaborative environment within the organization.
- Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
- Prepare and deliver pitches to potential investors.
- Create and conduct proposal and presentation based on clients’ needs and closing of orders
- Be responsible for conduct webinar about our product.
- Provide timely weekly, monthly and quarterly sales reports
- Client Relationship management


If you are highly passionate about creating prosperity, problem-solving, working with a purpose, and building a large brand, then this is the opportunity to make it the next big thing.
About Company
Good Good Piggy is a young start-up. In the first six months not only we reached Shark Tank, but also were pegged as Next Leader 2021 by Start up Review. The start-up is popularly aligned with BFSI network as well as the Education sphere, with a potential to expand in both industries.
‘Good Good Piggy’ is an Ed-FinTech start-up that encourages the new generation to
develop the life-skill of managing the entire money management equation digitally,
because the future of money is digital. We recognize the importance of reinforcing
good behaviour, habits and skills from a young age.
Backed by Favcy, Openbook VC, 1st Cheque, AWAKE, Women in Tech India, Power Angels Network, Mohali Angels, North Campus Angels
What's in it for you?
We understand that you can only crack a successful minimum viable product - by arriving at a minimum viable brand positioning and minimum viable growth. Yes in 1 year, we have all three checked and are now planning for our launch! We have customers waiting for the product as well as industry aligned to make it work! All we need is you to come in and close the gaps!
As a team member in Good Good Piggy, you will obsess to make sure we are up speed in technology. Joining the team means you will be responsible to create an ecosystem of talented folks who make the founding and/or extended teams. You should be at ease switching between the big-picture architecture mode and the get-hands-dirty detail-orientated mundane work mode to service our innovative customer proposition.
Job Description
We are looking for a Node.js Developer responsible for managing the interchange of
data between the server and the users. Your primary focus will be the development
of all server-side logic, definition, and maintenance of the central database, and
ensuring high performance and responsiveness to requests from the front-end. You
will also be responsible for integrating the front-end elements built by your co-
workers into the application. Therefore, a basic understanding of front-end
technologies is necessary as well.
Total Experience: 3 to 7 Years
Notice Period: 30-45 Days
Preferred Location: Delhi NCR
Role: Full Stack Developer
Industry Type: Ed-FinTech
Employment Type: Full Time, Permanent
Role Category: Software Development
Responsibilities
Expertise in designing back-end applications with Node.js
Experience in design and development of Full Stack applications using one or
more JS frameworks like ReactJS.
Setup/configure CI/CD pipeline leveraging AWS native services or traditional
tools (e.g. Jenkins, GitHub, Artifactory, SonarQube, etc)
Deploy applications on AWS platform leveraging AWS platform services like
EC2, EBS, S3, Code Artifact etc
Strong coding, data structures and algorithms skills
Maintain and configure MongoDB instances
Implementation of security and data protection
Skills And Qualifications
Must have worked in NodeJS
Good knowledge of JavaScript, CSS and HTML is a must.
Should have worked on ReactJS class-based and functional concepts
Knowledge of framework like NextJS, NestJs is an added advantage
Should be good at understanding project requirement and communication
skills
Experience developing desktop and mobile applications.
Understanding accessibility and security compliance
User authentication and authorization between multiple systems, servers, and environments
Working with Agile framework especially is necessary
Organizational and leadership abilities
Excellent communication skills
Problem-solving aptitude
Education
B.Tech/B.E./MCA or Equivalent
Person Fitment
A people person
Excellent attention to detail
Passionate about technology, with a general thirst for digital knowledge
Bright, motivated and driven
Positive thinker, with a can-do attitude
Reliable, flexible and cooperative
Honest and trustworthy
Candidate fit enhances when you show: Good understanding of/experience in building Neo-Banking/Education/Parenting Platforms.
Renumeration range: The compensation will also include a monthly salary based on discussion.
Benefits: When you join us, you get to share the vibe of working yet exploring off-beat India in the "Work from Anywhere" model as Founding Team Members. Secondly, we encourage Learning & Training with credits that can be utilised monthly. Not just that, we shall push you to have International mentorship so you are always upbeat in the market. What else? Feel free to suggest!


For this role we expect you to have 3+ years of experience in Backend development. You should have strong command
of Python, REST and Flask/Django along with some experience in GIT is nice to have. If you have knowledge about client
side languages like JS, ReactJS and experience in API design and development, it is a huge plus.
You should be knowledgeable about programming languages, operating systems, networks, databases and SQL,
algorithms, architecture, code design and design patterns
