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Position: Windows SRE
Responsibilities:
- Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support
- Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing
Requirements:
- Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
- Windows server expertise
- Familiar with WAN/LAN technologies
- Understanding of the OSI model
- Virtualization - MS Hyper-V, VMware, vSan
- Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
- MS IIS administration and configuration
- MS Active Directory
- MS Storage Space
- DNS and DHCP
- SSL certificates and PKI
- Familiar with the ITIL framework
- Strong PowerShell experience
- Information Security experience a plus Other Qualifications
- Excellent attention to detail
Experience: 8-10 years
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
REQUIREMENTS:
- Must have Skills: Node JS, Microservices architecture (MSA) (Capable),Javascript/Typescript, AWS S3/ LAMBDA/ EC2/DYNAMODB
- Cloud developer with a minimum of 6 years of experience Technical skills in most of the following areas
- Expert in developing REST Services and APIS using JavaScript, TypeScript NodeJS is a must
- Implementing Serverless Software development using Amazon Lambda written in NodeJS is desirable.
- Services including AWS IoT, S3, RDS, IAM, Cognito, SNS, VPC, EBS, AWS Route 53, and Cloud Watch is a must
- Proficient in database concepts including schema design, querying, performance tuning, and debugging (Both SQL and No-SQL databases)
- Strong experience in designing and developing enterprise cloud-based IoT solutions using AWS
- Develop Web, APIs, IoT & Cloud based solutions is a must
- Ability to write automated unit test cases using mocking frameworks (Jasmine, Mocha, chai, Jest, etc.)
- Experience in modern data architectures (e.g. Micro Service, event-driven architectures, stream processing, and integrating real-time analytics into customer applications is desirable
- Have a good eye for NFRs (Scalability, extensibility, reliability, etc.) while evaluating design. should be able to Converts Solution Requirements into logical systems & subsystems
- Innovates and creates new ideas and have the ability to develop quick proof of concepts and validate with the customer.
RESPONSIBILITIES:
- Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it
- Determining and implementing design methodologies and tool sets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Job Description
As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the US. You will be responsible for handling inbound sales calls, building relationships, and booking flight tickets.
Job Requirements
Proven 1-year experience in sales, preferably in an international outbound calling/ Sales environment.
Benefits
- Paid Training
- IATA Certificate
- Cab Facility
- Incentives
Overview:
Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.
This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.
Job Role:
· Answer user communication/queries via emails live chats, and calls
· Ensure minimum turnaround time for resolving user queries & complaints
· Deliver best in class service in the friendliest and timely manner
· Suggest process & product improvements based on user feedback
· Assist the team in reporting & analysis
Qualifications
· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background
· Excellent proficiency in Tamil, Malayam, and English
· Critical thinking and problem-solving skills
· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support
Job Type: Full-time


- Hands-on development and optimization of image enhancing algorithms for image processing using computational imaging
- Working with peer teams on researching and resolving complex software and system problems
- Analvze and optimize different methodologies to improve output of image processing
- Work closely with Quality Assurance teams to refine algorithms for optimal system performance
- Support products from the early development and prototyping phases through to production
- Developing functional specifications per customer requirements
- Good understanding of image processing techniques such as edge detection skills, image alignment, removing noise, image segmentation, correction/modification, compression, and image reconstruction
Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
Location -Kolkata/Mumbai
Job Description:
- Write, edit, and proof articles for Internal Communications
- Write copies for branding collaterals like posters, brochures etc.
- Co-ordinate with business units to gather information and craft articles, messages, or newsletters
- Responsible for managing content and updating the Intranet using the CMS
- Message and Newsletter creation using builder tool
- Writing and editing for marketing collaterals
Specification / Skills / Experience
- Good writing experience
- Proficiency in English, a very high standard of both spoken and written language
- Independent and self-manage the work load
- Robust writing skills - the selected candidate will be writing and editing content on a daily basis
- University degree in journalism, media studies or related qualification
- A cross-cultural background
- Ability to manage more than one project at a time working under tight deadlines
- Strong organizational skills
- Working knowledge of Microsoft Word, Excel & PowerPoint, Photoshop (added advantage).
Primary Skills: Excellent writing and communication skills. Exposure to on-line content along with content management skills
Secondary Skills: Exposure to social media; project planning
alog Circuit Design::
- The candidate should have B.Tech or M.Tech in Electronics/Electrical/VLSI Design Engineering
- The candidate should have relevant work experience of 7-16 years in Analog and SERDES IO IP design e.g. GPIOs, Thermal Sensor, PLL, ADC/DAC/ Voltage regulators/LDOs, AIB, HBMIO, DDR, HDMI/DP IO, MIPI IO etc.

- Strong knowledge of PHP web frameworks such as Laravel, CI,
- Understanding the fully synchronous behaviour of PHP
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript,
- Knowledge of object oriented PHP programming
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
If Interested for this Please apply or share with good folks you know.
https://s.ripplehire.com/s/Bg0H
https://s.ripplehire.com/s/Bg0H
Or fill this form: https://docs.google.com/forms/u/2/d/1-2MoDA8HH0wItTuaPtLpuCmQAn2mjM0lxISwYVTvQYM
Job Description: You will begin in an individual contributor’s role, working in ateam of go-getters to help spread the Byju’s way of Learning in your city. You would be showcasing the unique Byju’s way of Learning to students and parents and will be responsible for mentoring and sales in your designated zone.
Preferred Skill Sets:
• Having a keen interest and deep understanding of the Indian education sector. • Interested in mentoring and guiding students.
• Having a knack for sales
• Good interpersonal and presentation skills.
Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2020)
Training: All selected candidates will be part of a two-month training process under the Business Development Trainee profile at a monthly stipend of Rs 25,000. Upon successful completion of training candidates will be promoted to the role of Business Development Associates (BDA)
The first 2 weeks of this training will be classroom training followed by 6 weeks of "On- the-Job Training", both at the BDT Training Location. There will be additional performance incentives which will be applicable during the training period. Currently till our offices re-open, the training will happen in the Work from Home mode. Once our offices are open, the training will shift to the BDT Training Location.
Upon successful completion of training based on clearing the company's expected parameters, they will be confirmed as BDA - Direct Sales (at 10 LPA) or BDA - Inside Sales (at 8 LPA). Also, only after confirmation to the BDA role, they will start work at their 'Role Location'.
CTC (BDT): INR 300000 PA fixed pay+ INR 200000 PA performance pay
CTC (BDA): INR 1000000 (7 lakh fixed pay + 3 lakh performance pay) (After Successful
completion of training)
Note for candidates confirmed as BDA-Direct Sales: In the unlikely scenario where the Direct Sales Model does not resume in their role location at the end of the Training Program, the candidate will be offered the BDA-Inside Sales (at 8 LPA) role in Bengaluru. They will relocate to their role location as BDA-Direct Sales (at 10 LPA) as soon as the Direct Sales model begins at their role location.