11+ ITIL management Jobs in Pune | ITIL management Job openings in Pune

Experience & Background

• B-Tech/BCA/MCA
• 2-4 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow
• ITIL/ServiceNow
  certifications will be an added advantage.

About NonStop io Technologies:

NonStop io Technologies is a value-driven company with a strong focus on process-oriented software engineering. We specialize in Product Development and have a decade's worth of experience in building web and mobile applications across various domains. NonStop io Technologies follows core principles that guide its operations and believes in staying invested in a product's vision for the long term. We are a small but proud group of individuals who believe in the 'givers gain' philosophy and strive to provide value in order to seek value. We are committed to and specialize in building cutting-edge technology products and serving as trusted technology partners for startups and enterprises. We pride ourselves on fostering innovation, learning, and community engagement. Join us to work on impactful projects in a collaborative and vibrant environment.

Brief Description:

As a Business Systems Analyst (BSA) / Scrum Master working at NonStop io, you will analyse and define system requirements to support the software products. We are looking for a highly motivated individual to facilitate agile project execution and ensure business alignment with technical teams. The ideal candidate will have experience working with cross-functional teams in a software development environment, ensuring seamless communication, clear requirement gathering, and effective sprint planning. This individual will oversee the software enhancements through the entire SDLC, from discovery, design, development, and validation. The individual is responsible for communicating technical and functional requirements with stakeholders and users, creating JIRA tickets detailing requirements for the Engineering team, creating timelines for deliverables, and reporting project status updates upon request.

Key Responsibilities - Business Analysis

● Collaborate with stakeholders, product owners, and clients to gather and document requirements

● Translate business needs into functional and non-functional requirements

● Create detailed user stories, acceptance criteria, and workflow diagrams

● Work closely with engineering teams to clarify requirements and ensure alignment with business goals

● Support testing teams by defining test cases and ensuring proper validation of requirements

Key Responsibilities - Scrum Master Responsibilities

● 2-5 years of experience in Business Analysis, Scrum Master, or related roles

● Strong understanding of Agile methodologies (Scrum, Kanban, SAFe, etc.)

● Experience in requirement gathering, process mapping, and creating user stories

● Hands-on experience with tools like Jira, Confluence, or equivalent

● Familiarity with the healthcare domain or enterprise software is a plus

● Excellent problem-solving skills with a proactive mindset

● Strong communication and stakeholder management abilities

● Scrum Master certification (CSM, PSM) is a plus

Qualifications:

● Domain Knowledge of the genetics, genetic testing, Provider/ patient portal, and/or healthcare

● Bachelor or advanced degree in Biology-related discipline is preferred, or Computer Science and similar relevant specialization or equivalent work experience

● 2-5 years of business analysis experience with software development

● Strong working knowledge and experience using JIRA

● Strong verbal and written skills

● Experience facilitating project meetings and requirements gathering

● Knowledge of SDLC, Agile, and Scrum methodologies

● Scrum master experience is highly preferred

● Project Manager experience is nice to have

● Strong proficiency with SQL (if/then, joins, etc)

● Strong working experience with relational/non-relational databases

● Excellent problem-solving skills and attention to detail

● Strong communication skills and ability to work effectively in a collaborative team environment

Why Join Us?

● Opportunity to work on a cutting-edge healthcare product

● A collaborative and learning-driven environment

● Exposure to AI and software engineering innovations

● Excellent work ethics and culture If you're passionate about technology and want to work on impactful projects, we'd love to hear from you!

We are looking for an experienced Content Writer with a strong understanding of the B2B or SaaS/Healthcare industry and writing content accordingly. As a content writer at Nirmitee, he/she will play a key role in creating compelling write-ups focused on that are best suited for our target audience and industry.

Roles and Responsibilities:

• Conduct deep research and write high-quality content in the form of website content, blogs, articles, case studies, newsletters, PR, etc.
• Implement the SEO best practices in writing to increase traffic and engagement through on-page SEO.
• Collaborate with the rest of the marketing, designers, and technical teams to ensure that you align with the company's voice.
• Write content according to the latest updates and industry standards, and align with the brand voice and tone.
• Regularly analyze the market and make necessary updates and changes to the website content to keep the site polished and updated.
• Identify the target audience and analyze customer needs to address content gaps and create content to fill these gaps.

Primary Skills – SDA, DNAC, Cisco ISE, Routing and switching and Troubleshooting NAC, 802.1x, Supplicant configuration, 

Switching Skills- IOS upgrade, SNMP, VLAN, STP, VSL

Routing Skills-OSPF, BGP, ISIS

Network Monitoring Tools- Cisco Prime (Integration, monitoring, and troubleshooting)

1. Must have hands on experience in Implementing NAC,802.1x (Wired & Wireless)
2. Strong knowledge on CAMPUS LAN Architecture and implementation
3. Hands on experience in Routing, Switching, Cisco SDA, DNAC, Cisco ISE, Assurance
4. Working experience in Cisco prime infra, Monitoring, Integration and Heat map generation
5. Should have detailed technical understanding, troubleshooting of STP protocols (STP, PVST, RSTP, MSTP)
6. Perform IOS upgrades on Switches and WLCs
7. Troubleshoot skills on Quality of Service, Multicast and HSRP, Dot1x protocols, IPSLA
8. Troubleshooting skills on Cisco VSS, VSL and stacking technologies 
9. Should have detailed technical understanding, troubleshooting and support of, Routing protocols (OSPF, BGP), MPLS in an enterprise environment.
10. Perform root cause and troubleshoot network outages
11. Should be proficient in Wireless technology, implementation, and troubleshooting
12. Deliver reports on the actions performed.
13. Hands-on experience with the networking products Like Cisco 6800, 9500,9400,9300, 3800, 2960x and 3650 switches. Juniper EX8200,EX4200,EX3300 and EX2200 switches
14. Strong ability to troubleshoot complex network issues and Identify, diagnose, and resolve different types of network problems.

Secondary Skills –

1. CCNP Certification
2. Project Management: Managing individual network projects within the scope of the Network Team
3. Excellent technical and business communication skills, both oral and written

• Seeking an Individual carrying around 5+ yrs of experience.
• Must have skills - Jenkins, Groovy, Ansible, Shell Scripting, Python, Linux Admin
• Terraform, AWS deep knowledge to automate and provision EC2, EBS, SQL Server, cost optimization, CI/CD pipeline using Jenkins, Server less automation is plus.
• Excellent writing and communication skills in English. Enjoy writing crisp and understandable documentation
• Comfortable programming in one or more scripting languages
• Enjoys tinkering with tooling. Find easier ways to handle systems by doing some research. Strong awareness around build vs buy.

Interested candidates can apply from all over India as we are operating remotely.

Your responsibilities as a Full Stack Developer * Write clean codes with relevant test cases

Roles & Responsibilities-

· Prototype quickly and optimize iteratively

· Integrating front end with server-side logic

· Implement security and data protection measures

· Document the work properly

· Implement feedback received from end-users

· Deployment on cloud

· Understanding of code versioning tools like git

Experience-

· Must have at least 2-3 years of experience in MEAN Stack development i.e MongoDB, Express.js, Angular, and Node.js

· Extensive Experience in API integration and development.

· Working knowledge of HTML5, CSS3, and JavaScript.

· Experience with version control systems and repository management.

· Passionate about writing clean, efficient, and maintainable code.

· Strong analytical and debugging skills and experience building consumer systems at scale.

Required skillset

Applicants must have knowledge and experience in the following:

· Backend frameworks like Nodejs, expressjs

· Working with RDBMS

· Familiarity with MongoDB would be beneficial

· HTML, CSS & JavaScript

· Frontend frameworks like Angular, React / Svelte

· Web server like Nginx

· Familiarity of working with WebSocket’s

· Docker understanding

Notice period- Immediate joiner/ 15 days