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Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.

About the Job

As a Cloud Backend Engineer you will design, develop, and maintain scalable and reliable backend systems in cloud environments. You will be responsible for building cloud-native applications, optimizing backend performance, and ensuring seamless integration with frontend services and third-party systems.

What You’ll Be Doing

• Backend Development
• Design and implement scalable and high-performance backend services and APIs for cloud-based applications.
• Develop microservices architectures and serverless functions to support business needs.
• Ensure backend systems are secure, reliable, and performant, adhering to best practices and industry standards.
• Cloud Infrastructure and Deployment
• Build and manage cloud infrastructure using platforms such as AWS, Google Cloud Platform (GCP), or Azure.
• Deploy and maintain backend services using cloud-native technologies (e.g., Kubernetes, Docker, AWS Lambda, Google Cloud Functions).
• Implement and manage CI/CD pipelines to automate deployment processes and ensure smooth delivery of updates.
• Performance Optimization
• Monitor and optimize the performance of backend services, including database queries, API responses, and system throughput.
• Implement caching strategies, load balancing, and other performance-enhancing techniques to ensure scalability and responsiveness.
• Troubleshoot and resolve performance issues and system bottlenecks.
• Database Management
• Design and manage relational and NoSQL databases, ensuring data integrity, scalability, and performance.
• Implement data access patterns and optimize queries for efficient data retrieval and storage.
• Ensure backup, recovery, and data security practices are in place.
• Integration and Collaboration
• Collaborate with frontend developers, DevOps engineers, and other stakeholders to integrate backend services with frontend applications and third-party systems.
• Participate in architectural discussions and provide input on system design and technology choices.
• Ensure clear communication and documentation of backend services, APIs, and system interactions.
• Security and Compliance
• Implement security best practices to protect backend services from threats and vulnerabilities.
• Ensure compliance with relevant regulations and standards, including data privacy and protection requirements.
• Conduct regular security assessments and vulnerability scans to maintain system integrity.
• Testing and Quality Assurance
• Develop and maintain automated tests for backend services, including unit tests, integration tests, and end-to-end tests.
• Perform code reviews and participate in quality assurance processes to ensure high code quality and reliability.
• Monitor and address issues identified during testing and production deployments.
• Documentation and Knowledge Sharing
• Document backend services, APIs, and infrastructure setups to facilitate knowledge sharing and support.
• Create and maintain technical documentation, including architecture diagrams, API specifications, and deployment guides.
• Share knowledge and best practices with team members and contribute to a collaborative development environment.

What We Need To See

• Strong experience in backend development, cloud technologies, and distributed systems, with a focus on building robust, high-performance solutions.
• Minimum 5 years of experience in backend development, with a strong focus on cloud-based applications.
• Proven experience with cloud platforms (AWS, GCP, Azure) and cloud-native technologies.
• Experience in designing and implementing RESTful APIs, microservices, and serverless architectures.
• Technical Expertise in:

1. Backend Development

• Strong experience with backend programming languages such as Node.js, Python
• Expertise in working with frameworks such as NestJS, Express.js, or Django.

2. Microservices Architecture

• Experience designing and implementing microservices architectures.
• Knowledge of service discovery, API gateways, and distributed tracing.

3. API Development

• Proficiency in designing, building, and maintaining RESTful and GraphQL APIs.
• Experience with API security, rate limiting, and authentication mechanisms (e.g., JWT, OAuth).

4. Database Management

• Strong knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB).
• Experience in database schema design, optimization, and management. 

5. Cloud Services

• Hands-on experience with cloud platforms such as Azure,AWS or Google Cloud.

6. Performance Optimization

• Experience with performance tuning and optimization of backend services.

7. Security

• Understanding of security best practices and experience implementing secure coding practices.
• Soft Skills:
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Ability to manage multiple priorities and work in a fast-paced, dynamic environment.

●              Work with application development teams to identify and understand their operational pain points.

●              Document these challenges and define goals to be achieved by the infrastructure team.

●              Prototype and evaluate multiple solutions, often by experimenting with various vendors and tools available, to achieve the goals undertaken.

●              Rollout tools and processes with heavy focus on automation.

●              Evangelize and help onboard application development teams on the platforms provided by the infrastructure team.

●              Co-own the responsibility with application development teams to ensure the reliability of services.

●              Design and implement solutions around observability to ensure ease of maintenance and quick debugging of services

●              Establish and implement administrative and operational best practices in the application development teams.

●              Find avenues to reduce infrastructure costs and drive optimization in all services.

●              5+ years of experience as a DevOps / Infrastructure engineer with cloud platforms (preferably AWS)

●              Experience with git, CI / CD, Docker, etc

●              Experience in working with infrastructure as code (Terraform, etc).

●              Strong Linux Shell scripting experience

●              Experience with one of the programming languages like Python, Java, Kotlin, etc.

About client:

Our client is the world’s largest media investment company. In fact, they are responsible for one in every three ads you see globally. In this role, you will be leading the advocacy narrative for a large cluster of brands for the largest FMCG organization in India.

BEST THINGS ABOUT THE JOB

1. Strategic Leadership Opportunities: As the Director of Product Marketing, you will play a pivotal role in shaping and driving the product marketing landscape for a leading consumer goods company. Your strategic insights and hands-on expertise will directly impact product marketing campaigns, contributing to the organization's growth and market dominance.

2. Transformational Role: In just three months, you'll immerse yourself in the product marketing landscape, and within a year, you'll lead process excellence, innovation, and collaboration. This dynamic progression will challenge you and provide a platform to showcase your capabilities in product marketing strategy.

3. Global Exposure and Collaboration: Working closely with global and APAC teams will allow you to collaborate across diverse markets, cultures, and strategies. Your insights will contribute to a cohesive global product marketing strategy, expanding your professional horizons.

4. Innovation and Creativity: The role offers the chance to introduce innovative product marketing strategies, technologies, and creative campaign approaches. Your ideas will drive exceptional results, ensuring that your creativity is recognized and celebrated.

5. Established Industry Leader: The FMCG brand is a market leader in the fast-moving consumer goods sector. Working with them means being a part of a company that values excellence, growth, and innovation. Your efforts will be instrumental in shaping the product marketing landscape for this industry giant.

REQUIRED EXPERIENCE

• You bring a proven track record of at least 8 years in product marketing, with progressively increasing responsibilities.

• Extensive hands-on experience with Google, Meta (Facebook, Instagram), Google Ads Data Hub, Snapchat, Spotify, and Programmatic Advertising platforms like The Trade Desk and DV 360.

• Working knowledge of Customer Data Platforms (CDP), Data Clean Rooms, First Party Data enhancement tools, and techniques.

REQUIRED COMPETENCIES

• Digital Marketing Expertise: Demonstrated expertise in digital marketing strategies, including SEO, SEM, social media, email marketing, content marketing, and more.

• Data Analysis: Proficiency in analysing data to derive actionable insights, track KPIs, and measure the effectiveness of campaigns. Experience with tools like Google Analytics, marketing 

automation platforms, and CRM systems.

• Process Optimization: Proven ability to design, implement, and optimize processes to improve efficiency and effectiveness. Knowledge of methodologies such as Lean, Six Sigma, or Agile is a plus.

• Project Management: Strong project management skills, including the ability to prioritize tasks, manage timelines, and ensure successful campaign execution within deadlines.

• Collaboration: Excellent communication and collaboration skills to work effectively with crossfunctional teams. Ability to lead, inspire, and influence team members to achieve common goals.

• Technical Proficiency: Familiarity with various digital marketing tools, software, and platforms, including advertising platforms, marketing automation software, and CMS systems.

• Effective Communication: Strong written and oral communication skills in English, with the ability to articulate ideas clearly and persuasively. You can communicate complex concepts to 

both technical and non-technical stakeholders.

• Extreme Ownership: You take full ownership of your projects, campaigns, and decisions, embracing accountability and driving results. Your proactive attitude ensures that challenges are 

met head-on.

• Strategic Thinking: You possess a strategic mindset, able to analyze the bigger picture and translate it into actionable digital marketing strategies that align with business goals.

• Innovative Mindset: Your creative thinking and willingness to explore new ideas contribute to the constant evolution of our digital marketing efforts.

Key Job Responsibilities:

• You will proactively engage with both the senior stakeholders and co-founder to understand their business goals and help them to build an effective sales plan
• Develop and execute sales strategies and identify target sectors, responsible for agency sales and business development activities PAN India
• The role would be dynamic in nature and would include finding prospective clients, designing pitches, strategizing, planning, meeting prospects and closing deals independently
• Ability to put together large complex proposals that speaks to the client’s needs, concerns, and objectives
• Expert in creating sophisticated sales model/pipeline and running them for profitable business venture
• Should have experience with selling digital services like Website & Application Development and Design, Branding, Packaging & Publication Design and Digital Marketing end-to-end
• Analyze & prepare annual sales budgets, responsible for generating revenue collection, establish strategic plans to achieve maximum profits, and expand customer base through extensive marketing
• Ability to analyze and implement marketing strategies and develop sales initiatives
• Drive strategies to increase product & service awareness by observing the market, competitors, and industry trends as well as projections for the future
• Prospect for potential new clients, acquiring and maintaining healthy relationship with them
• Negotiating with stakeholders
• Must have prior experience in handling large & multiple accounts
• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
• Submit weekly progress reports and ensure data is accurately entered

Forecast sales targets and ensure they are met by the team

Essential Duties and Responsibilities

• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review 

Adhere to Experian policies and procedures

• Work under the Experian behaviors and values
• Facilitate and drive performance management processes
• Champion a culture where the fair treatment of customers is at the heart of the Experian business 
• Ensure that by leading by example, you adhere to all regulatory requirements and apply appropriate controls in the interests of customers
• Through the adoption of a top down approach, demonstrate a culture where all our people understand their regulatory obligations, including what the fair treatment of customer’s means to them and our organization

Qualifications

• Should  have years of experience in developing and supporting Java/J2EE based application
• Should provide consultation on new development, enhancements, bug fixes and deployment and involve in complete product life cycle
• Should undertake any development/coding activities that might require during project life cycle
• Should have good core java concept like Collection, Multi-Threading JDBC File handling etc.
• Should have experience in Spring, Spring Boot, JPA, Hibernate
• Should have experience in Web service testing tool like SOAP UI, PostMan
• Should have working experience with database like Oracle, MSSQL Server, MySQL
• Should have enriched experience in client interfacing
• Should have good communication skills

Technologies

1. Java, Java EE
2. Spring, Spring Boot, JPA, Hibernate
3. Java Multi-Threading
4. Web service using SOAP/REST
5. JIRA, Confluence, Bitbucket
6. Oracle, SQL Server, MySQL
7. WebLogic, Tomcat , JBOSS

• Designing graphic content, illustrations, and infographics.
• Managing graphic designs from conception to delivery.
• Reviewing junior designer drafts to ensure quality.
• Generating fresh concepts.
• Ensuring brand consistency throughout various marketing projects.
• Liaising between the marketing and design teams to ensure deadlines are met.
• Keeping up-to-date with industry developments.

• Bachelor’s degree. 
• A graphic design qualification or similar.
• 2-3 years of experience in Graphic Designing. 
• Portfolio with design projects.
• Proven work experience as a graphic designer.
• Working experience with image design tools (e.g. Photoshop and Adobe Illustrator).
• A keen eye for visual details.
• Aesthetic skills.
• Ability to meet deadlines and collaborate with team members.

Salary: 5-6 LPA

Key Skills:

• Must have good Communication.
• Individual contributor having good min 1-year hands-on experience on job portals & knowledge of social media hiring.
• Should be able to handle end to the end hiring process.
• Good with excel, reports & data management.
• Must have a proven track record hiring in the e-learning/publishing domain will be a plus.
• Should be presentable, thoughtful & have an understanding of the professional work environment.
• Solid ability to conduct different types of interviews (structured, competency-based, stress etc)
• Hands-on experience with various selection processes (video interviewing, phone interviewing, reference check etc)
• Ability to organize skills assessment centres (in tray activities, work samples, psychometric and IQ/EQ tests, etc)
• Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)
• Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS)
• Excellent communication and interpersonal skills
• Strong decision-making skills

Responsibilities

• Develop and update job descriptions and job specifications.
• Perform job and task analysis to document job requirements and objectives
• Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
• Source and recruit candidates by using databases, social media etc
• Screen candidates resume and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
• Onboard new employees in order to become fully integrated
• Monitor and apply HR recruiting best practices
• Provide analytical and well documented recruiting reports to the rest of the team
• Act as a point of contact and build influential candidate relationships during the selection process
• Promote the company’s reputation as “Great place to work”

We are looking for a seasoned full-stack engineer to build out and manage our entire web infrastructure. Successful candidates will have a minimum of one year recent experience with all of the skills listed below.

Our project entails implementing our pre-approved UI, constructing our API, connecting the two, and setting up our server infrastructure. This includes all associated areas such as database and architecture design.

• Design and implementation of the overall web architecture
• “Pixel-perfect” implementation of our approved user interface
• Design and deployment of our database
• Ensuring the entire stack is designed and built for speed and scalability
• Design and construction of our REST API
• Integrating our front-end UI with the constructed API
• Design and implementation of continuous integration and deployment