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alog Circuit Design::
- The candidate should have B.Tech or M.Tech in Electronics/Electrical/VLSI Design Engineering
- The candidate should have relevant work experience of 7-16 years in Analog and SERDES IO IP design e.g. GPIOs, Thermal Sensor, PLL, ADC/DAC/ Voltage regulators/LDOs, AIB, HBMIO, DDR, HDMI/DP IO, MIPI IO etc.
PluginLive Technologies- a recruitment tech company is hiring for First Source
About the organization:
Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.
One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.
Role Name- Customer Service Trainee
Type- Apprenticeship
Qualification & Background: Graduate (Fresher/BPO Experienced)
Location: Bengaluru, Mumbai and Chennai
Stipend
Chennai- 13k (Backend role- DATA)
Bangalore- 18k (Voice and Email Chat role)
Mumbai- 18k (Voice and Email Chat role)
Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.
Work Type- Rotational Shifts
Pls note- Cab services will be provided to all the employees working during night shifts.
Position Requirements
- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.
Essential Skills:
- Willingness to work in rotating shifts (including night shifts)- 5 days a week.
- Communicate effectively, both orally and in writing.
- Flexibility to meet business requirements and fluctuating workload
- Organize, prioritize, and schedule work assignments.
- Hardworking and Smart working attitude with openness to feedback
- Have acceptable typing speed of at least 20 WPM/90% Accuracy
Roles & Responsibilities
This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.
- Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
- Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
- Grasp, comprehend & clear the training period with relevant tollgate scores.
- Attend all team briefing/meetings/coaching on a timely basis.
- Be knowledgeable of regular process changes provided.
- Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
- Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
- Adhere to Company Code of Conduct & policies laid by the HR
- Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
- Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
- On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
- Act as a team player and coordinate work respectfully with fellow members in co-ordination.
- Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
- Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
- Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
- Work closely with team leader by implementing the coaching aspects discussed for self and career development.
Job description
Years Of Experience : 3 to 5 Years
Notice Period : Immediate to 15 Days Joiners
Job Summary:
We are seeking a Product Manager to lead the strategy, roadmap, and execution of our product initiatives. The ideal candidate will work closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative and customer-centric solutions.
Key Responsibilities:
- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch
- Define and execute the product roadmap for the E-commerce platform, ensuring alignment with business goals.
- Lead the development and enhancement of core platform features, including product discovery, checkout, payments, and post-purchase experience.
- Work closely with Technology, UX/UI, marketing, and analytics teams to improve user experience and optimize conversion rates.
- Analyze customer behavior, competitive insights, and industry trends to drive data-driven product decisions.
- Implement AI/ML-driven personalization, recommendation engines, and dynamic pricing strategies.
- Work on mobile-first optimizations and PWA enhancements for better performance and reach.
- Manage A/B testing, usability testing, and iterative improvements to drive continuous growth.
- Stay updated on E-commerce innovations, payment trends, and customer experience best practices.
Required skills and qualifications
- Strong experience in a dynamic product management role
- Proven success in overseeing all elements of the product development lifecycle
- High effectiveness in managing cross-functional teams
- Experience in delivering finely tuned product marketing strategies
- Exceptional writing and editing skills, combined with strong presentation skills
- Data analytics and metrics management skills
- Critical thinking and problem-solving skills
- Attention to detail
- Experience using computer-aided design (CAD) platforms
Preferred skills and qualifications
- Bachelor’s degree (or equivalent) in product design or engineering
- Previous experience in software and web development
- Proven experience in product management (preferably in [industry/domain, e.g., Fintech, E-commerce]).
- Demonstrable knowledge of SEM (search engine marketing) and online advertising
- Certified Product Manager (CPM) or New Product Development (NPD) Professional Certification a plus.
- Experience with Agile methodologies & Product analytic tools.
Key Responsibilities
- School sales : Primary responsibility is to sell to schools and bring them onboard o Tie up with schools and onboard them so that we can offer the the comapny plan to the parents in the school
- Negotiate and get into commercial agreements with schools o Upsell our other payment products in the schools
- Stakeholder Management in Schools:
- Enable the company to liaison with the schools tied up with, for close to everything from meeting the parents, doing events etc.
- Forge a strong relationship with the school management and principal and be their first port of call on anything to do with finances
- Team Building- Build a high quality sales team and lead it in that city
🔎 What are we looking for?
- Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and do sales independently
- Ability to drive sales and closures → Have the capability to do standalone meetings with school management and drive closures
- Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
- Bias for action → Have the temperament to experiment and execute in uncertainty
- Hustler → Ability to generate resources to solve a problem
- Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
- Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives
📃Desired Qualifications
- 3+ years of doing b2b sales
- Entrepreneurial mindset - the ability to be able to crack school deals independently and work to get tangible results without too much handholding
- Willingness to be on the ground most of the time and doing field sales
- Relevant experience of selling to schools is desirable but not a requirement
Benefits
- Becoming a part of the early core team
- Competitive salary plus ESOPs
- Work with colleagues from strong backgrounds & hungry to succeed
- Opportunity to interact with and learn from high-pedigree investors & mentors - o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
- o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan
Location(s): Hyderabad, Chennai, Ahmedabad
Job Brief:
We are looking for enthusiastic and talented Tele Sales/ Inside Sales Representative that thrives in a
competitive and quick sales cycle environment.
Responsibilities:
• Sourcing new business opportunities through inbound lead follow-up and outbound calls
and emails.
• Understanding customer needs and requirements and accordingly suggesting the best
solution.
• Close new business by qualifying opportunities and securing online
demonstrations/meetings with key decision makers.
• Attend sales meetings, work closely with the team, and keep current with all product
information, pricing, and contract terms.
• Staying informed about competing products, new technologies, and services.
Desired Skills & Experience:
• 1-5 years of Tele / Inside sales experience in the B2B market with demonstrated success
in solution sales domains such as enterprise software.
• Demonstrated experience developing new business relationships at all levels of
enterprise organisations.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Comfortable selling tech product over calls and web presentation tools.
• Ability to multi-task, prioritise, and manage time effectively.
• Minimum qualification: A bachelor's degree in any discipline.
• A proven sales record and experience selling SaaS/PaaS products will be a big plus.
About Us:
The Dollar Business is the only multi-featured platform on foreign trade in India
[www.thedollarbusiness.com]. We are a technology company with its headquarter in Hyderabad and
regional offices in New Delhi, Ahmedabad, and Chennai. Our cloud-based technology service offering
is EXIMAPS, which is modelled as a Platform as a Service (PaaS/SaaS) product. It is powered by a
proprietary engine based on a triad of Foreign Trade Information, Human knowledge and Machine
learning (AI).
PHPGreetings!!!
We are hiring PHP Developer with Ionic Framework
Experience : 3 to 5 Yrs
Location : Chennai, Adyar
Mode of work : Permanent
Job Description :
· Proven software development experience in CorePHP with Advanced Versions
· A candidate with strong OOP skills as well as strong web front end skills (HTML, CSS, JS, jQuery etc.)
· Experience in any one of the PHP Frameworks (Laravel, Codeigniter, Zend)
· Mandatory to have Ionic Framework
· Experience in CMS (Joomla, Wordpress ), AWS (Amazon Web Services) will be added advantage.
· Exposure in Elastic Search, MySQL preferable.
· Passion for best design and coding practices and a desire to develop new bold ideas
· Excellent communication skills. The candidate must be able to communicate with clients in the UK directly.
The right candidate will work well, think outside the box, and be highly self-motivated.
Responsibilities
Generate qualified leads by rigorously prospecting in the assigned region or market via outbound model.
Respond quickly and qualify inbound marketing leads via web form or web chat, as required.
Do rigorous research on companies, present solution, doing demo, and follow-ups.
Be product expert and champion.
Come up with creative emails and campaigns to draw the attention of prospects.
Collate and help Product and Marketing teams with feedback.
Job Requirements
Proven work experience of min one year as an Inside Sales Representative or similar role.
Prior SDR experience in SaaS product firms is mandatory
Previously handled products with pricing in range of 500 to 1000USD monthly billing is mandatory
SMB and or Mid-Market experience mandatory
Flexibility in working in different shifts/regions like US Or UK or Global Markets mandatory -
Good To Have
Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, Slintel, Hubspot etc.
We are looking for a talented Social media manager to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals.
As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively.
Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.
Social Media Manager responsibilities:
- Perform research on current benchmark trends and audience preferences
- Design and implement social media strategy to align with business goals
- Set specific objectives and report on ROI
- Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
- Monitor SEO and web traffic metrics
- Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
- Communicate with followers, respond to queries in a timely manner and monitor customer reviews
- Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
- Suggest and implement new features to develop brand awareness, like promotions and competitions
- Stay up-to-date with current technologies and trends in social media, design tools and applications
Requirements
Good to have Social Media Manager skills:
- Proven work experience as a Social media manager
- Hands on experience in content management
- Excellent copywriting skills
- Ability to deliver creative content (text, image and video)
- Solid knowledge of SEO, keyword research and Google Analytics
- Knowledge of online marketing channels
- Familiarity with web design
- Excellent communication skills
- Analytical and multitasking skills
- BSc degree in Marketing or relevant field
Javascript
HTML/CSS
AngularJS (1.x)As a UI Developer with 2+ years of experience
Strong with Javascript/ Typescript with good understanding of DOM
Experience with UI frameworks such as React/ Angular/ VueJS
Good with CSS/ SCSS/ SASS and handling responsive UI development
Experience using standard UI frameworks such as bootstrap, bulma, material ui etc
Ability to split code into logical components with impetus towards writing reusable components/ styles
Experience with handling state management, separation of layers with the right kind of abstraction
Job Description:
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business. These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
• SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
• Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
• Skills in contributing to technical roadmaps for technologies supported by End users
• High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management , Intune / JAMF
• Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
• Simplify the environment so our technology is current and delivers a great customer experience
• Responsible for the management, prioritization and execution of demand
• Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
• Manages our technology partners effectively to ensure that our services are optimized and cost effective
• Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
• Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
• Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.
Javascript
NodeJS (Node.js)Your skills and experience should cover:
-
Excellent programming skills using JavaScript or TypeScript
-
2+ years of relevant software engineering experience
-
Proven Node.JS programming skills with knowledge on how to scale huge Node.JS setups
-
Experience profiling and optimizing Node.JS applications
-
API design and development best practices
-
Restful web services, service-oriented architectures
-
SQL and NoSQL expert
-
Hands-on experience with developing automated tests
-
Test-driven development (TDD)
-
Experience with SCM systems like Git/SVN
-
Experience in Agile software development and continuous Integration systems like Jenkins
The following areas are highly advantageous:
-
Experience with Express and Knex
-
Experience with Loopback (https://loopback.io/" target="_blank">https://loopback.io/ TypeScript framework)
-
Experience/Interest with MySQL or PostgreSQL database
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