11+ Customer Retention Jobs in Chandigarh | Customer Retention Job openings in Chandigarh
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Job Title: Sales & Marketing Manager
Company: 75way Technologies Pvt Ltd.
Industry: IT Services : Web App & Mobile Apps
Experience: 2 - 5 Years
Location: Mohali 8B
Responsibilities:
- Create and maintain a strong presence on Upwork to attract potential clients.
- Identify and qualify leads on Upwork matching our service offerings.
- Identify and explore new business opportunities in the Dubai and Gulf market, aligning with 75WAY service offerings in Web & Mobile Applications or It related services.
- Experience in sales or customer retention in international markets is a plus.
- Represent the company at international Exhibitions, seminars, conferences, and promotional events.
- The role requires international travel for business purposes; previous international travel experience is mandatory.
A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Data Science
Machine Learning (ML)Project titled: “Machine Learning Models to Predict MIC in Indian Priority Pathogens & Identification of Novel Antimicrobial Resistance Mechanisms”
Project Code: GAP-0242
Position: Project Research Scientist-II (Non-Medical) =01 Essential
Qualification: 1. Post Graduate Degree, including the integrated PG degrees, with three years post qualification Experience or Ph.D. 2. For Engineering/ IT/ CS - Graduate degree of Four years with three years’ post qualification experience.
Desirable: Experience in Machine learning and AI methods, previous experience in next generation sequence data analysis is expected. Hands-on experience in wet-lab (basic microbiology/molecular biology) is beneficial not mandatory.
Upper Age limit (years) - 40
Monthly Emoluments: Rs. 67,000/- +HRA, as admissible.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)We are seeking an experienced Lead Full Stack Developer with a strong background in the MERN stack and serverless technologies. The ideal candidate will have a minimum of 6 years of experience in software development, with significant expertise in both relational (RDBMS) and NoSQL databases. You will lead a team in designing and developing scalable, high-quality solutions while ensuring best practices are followed throughout the development lifecycle.
Responsibilities:
- Develop and maintain scalable backend services using Node.js and serverless technologies such as AWS Lambda, Google Cloud Functions, or Azure Functions.
- Architect and implement front-end solutions using React.js, ensuring seamless integration with backend services.
- Design, implement, and optimise both relational (PostgreSQL, MySQL) and NoSQL (MongoDB) databases.
- Translate business requirements into robust, efficient technical solutions.
- Conduct code reviews to maintain high standards of code quality, performance, and maintainability.
- Stay updated with the latest trends and advancements in the MERN stack, serverless architectures, and cloud platforms.
- Lead and mentor a team of developers, providing technical guidance and fostering a collaborative environment.
Requirements:
- Minimum of 6 years of professional experience in software development, with at least 6 years specifically in the MERN stack.
- Proven leadership experience in managing and mentoring development teams.
- Proficiency in Node.js, Express.js, React.js, and MongoDB.
- Hands-on experience with serverless architectures, including AWS Lambda, Google Cloud Functions, or Azure Functions.
- Strong understanding of RDBMS (PostgreSQL, MySQL) and NoSQL databases (MongoDB).
- Solid understanding of RESTful APIs, microservices architecture, and cloud platforms.
- Excellent problem-solving, debugging, and collaboration
Additional Skills:
- Experience with GraphQL, Docker, and Kubernetes is a plus.
- Contributions to open-source projects are highly valued.
- Understanding of DevOps practices and CI/CD pipelines.
Global IP Partners is hiring freshers for the following position:
Business Development Executive - 0+ Years of Experience.
#location: Mohali/Chandigarh
#5daysworking
Education Qualification Required: Graduate in any field
Skills required:
Extremely good hunting skills
Full-time Direct Sales professionals
Good verbal communicator
Excellent written communication skills
#Refrences are always welcomed!
Interested candidates kindly apply.
Required experience candidates who is currently working in life insurance companies or health insurance
CTC would be as per the profile
Minimum CTC 2.50 lac to 8 lac
- Handling training data.- should have knowledge of MS excel, MS power point
- Routine checking of training status and action plan to improve it
- Managing team leader for buddy training
- Organizing training schedule
- Maintaining an overall management style that follows company best practices
- Taking disciplinary action when necessary
- Motivating employees and ensuring SOPs are adhered to by employees
- Completing tasks assigned by the manager accurately and efficiently
Desired Candidate Profile
What you need to have:
- Bachelor’s degree in any discipline
- 2+ years of experience in a similar role preferred
- Previous experience with e-commerce, logistics is preferable
- Excellent written and verbal communication, good presentation skills and ability to express thoughts logically.
Java
JavascriptReact.jsAngular (2+)AngularJS (1.x)standards, primarily Java, J2EE, Spring, Hibernate and tools including open source tools and platforms, web
services and open interfaces to build software that is state-of-the-art. Details as follows:
• Extensive experience with web applications using Java, J2EE, Spring MVC, Struts 2, Hibernate/JPA, JSP
• Extensive knowledge of Java, JVM tuning and troubleshooting. Knowledge of various J2EE and servlet
containers such as Weblogic and Tomcat
• Proficient in JSON, Spring, XML, Struts2 and web services (REST). Demonstrate knowledge and experience
working with APIs and SOA services
• Good knowledge of Web Services and related frameworks in Java like JAX-WS
• Extensive experience of the object-oriented analysis and design patterns/techniques with emphasis on
Java/J2EEtechnology
• Good Experience in JSP, AJAX using Spring MVC, JSON, JQuery, Bootstrap
• Should be aware of Spring MVC, controllers, interceptors, filters and other framework features
• Knowledge of Keycloak would be an advantage.
Field Sales, Revenue 💵 - PagarBook
(Temporary fulltime)
About Pagarbook:
1. Employee Management at your Fingertips. PagarBook - India's Best Payroll
and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a
business owner can maintain all the records of their employees digitally
and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll
management software app where you can manage all your staff and
employee’s attendance, record the work done by your staff and employees
and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments,
bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
a. Better and Easier accessibility, also available on mobile web
b. Access to rich reports which gives you business knowledge, spend
c. Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems
and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
● drives the adoption of a premium version of Pagarbook, sold at a
subscription fee per annum
● never-say-no attitude, and comes with a win-all attitude
● At the same time, a core ingredient of the DNA is customer empathy
● We should always ensure the customer is well informed of all the benefits of
the solution, before we close the sales.
Responsibilities and Duties of sales associate:
● You will pitch about PagarBook desktop solution on field to customers
● You will explain the benefits of PagarBook desktop solution to customers
○ Better and Easier accessibility, also available on mobile web
○ Access to rich reports which gives you business knowledge, spend
○ Unlimited free upgrades for a year
● The users can register on the desktop for a free trial for 7 days first
● Sales associate would convert the customer into a paid customer
Mandatory requirements:
● Having your own bike is a must
● Field sales experience is a must (telecom, FMCG and financial sales
experience adds more weightage)
● Local language knowledge in the city of operations is a must
● Graduation in any field is sufficient
Benefits:
● Fixed salary (~15-18k a month)
● Targets based incentives (extremely attractive)
● Petrol allowance ~upto INR 3,000 (on actual bills)
● Initial job posting would be for 3 months - based on good performance,
conversion to full time employment would be granted
Key Areas of Responsibility (KRAs):
● Onboarding of Customers
○ Meet 30 new clients a day (tracked)
○ Get free trial enabled for 20 clients a day
○ Get 3 sales (paid customers, 10% conversion) per day -
non-negotiable output
● Retaining customer accounts
○ While we build new businesses, cross-selling would be key
○ Customers should keep using PagarBook desktop beyond 30 days of
activation
● Grow customer basket size
○ Identify key SME clusters in the city and prepare an acquisition plan
○ Go aggressive and acquire
● Business acumen & key skills
○ Strong knowledge on PagarBook sales process, services and product
○ Local Market and competition knowledge and clear articulation of
PagarBook advantages
○ Strong negotiation and influencing skills to create win-win
○ Give continuous feedback to internal teams to improve our
customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All
the best.
Requirements for field sales - Phase 1 (50):
● North:
○ Jaipur - 5 Associates
Delhi
NCR
Gurugram
Ludhiana
Punjab
Chandighar
Jammu and Kashmir
- You will be managing the recruitment process
- You will be responsible for Sourcing CVs as per job description & ICP through portals
- Attract and hire candidates through various channels and ensure timely hiring of the candidate.
- You will be responsible for uploading and updating candidatures in Applicant tracking system.
- You will be responsible for keeping continuous follow-up with the selected candidates
- You will be responsible for maintaining employee records
- You will be responsible for preparing offer letters
- You will be proficient in reviewing resumes and conducting recruitment interviews
- You will be responsible for background verification check via emails & phone numbers
- Should have good interpersonal skills to handle multiple roles
CodeIgniter
HTML/CSS
PHP
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