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About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage.
About the Role:
HighLevel Inc. is looking for a Lead SDET with 8-10 years of experience to play a pivotal role in ensuring the quality, performance, and scalability of our products. We are seeking engineers who thrive in a fast-paced startup environment, enjoy problem-solving, and stay updated with the latest models and solutions. This is an exciting opportunity to work on cutting-edge performance testing strategies and drive impactful initiatives across the organisation.
Responsibilities:
- Implement performance, scalability, and reliability testing strategies
- Capture and analyze key performance metrics to identify bottlenecks
- Work closely with development, DevOps, and infrastructure teams to optimize system performance
- Review application architecture and suggest improvements to enhance scalability
- Leverage AI at appropriate layers to improve efficiency and drive positive business outcomes
- Drive performance testing initiatives across the organization and ensure seamless execution
- Automate the capturing of performance metrics and generate performance trend reports
- Research, evaluate, and conduct PoCs for new tools and solutions
- Collaborate with developers and architects to enhance frontend and API performance
- Conduct root cause analysis of performance issues using logs and monitoring tools
- Ensure high availability and reliability of applications and services
Requirements:
- 6-9 years of hands-on experience in Performance, Reliability, and Scalability testing
- Strong skills in capturing, analyzing, and optimizing performance metrics
- Expertise in performance testing tools such as Locust, Gatling, k6, etc.
- Experience working with cloud platforms (Google Cloud, AWS, Azure) and setting up performance testing environments
- Knowledge of CI/CD deployments and integrating performance testing into pipelines
- Proficiency in scripting languages (Python, Java, JavaScript) for test automation
- Hands-on experience with monitoring and observability tools (New Relic, AppDynamics, Prometheus, etc.)
- Strong knowledge of JVM monitoring, thread analysis, and RESTful services
- Experience in optimising frontend performance and API performance
- Ability to deploy applications in Kubernetes and troubleshoot environment issues
- Excellent problem-solving skills and the ability to troubleshoot customer issues effectively
- Experience in increasing application/service availability from 99.9% (three 9s) to 99.99% or higher (four/five 9s)
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website: https://www.gohighlevel.com/
YouTube Channel: https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post: https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage.
About the Role:
HighLevel Inc. is looking for a SDET III with 5-6 years of experience to play a crucial role in ensuring the quality, performance, and scalability of our products. We are seeking engineers who thrive in a fast-paced startup environment, enjoy problem-solving, and stay updated with the latest models and solutions. This is a great opportunity to work on cutting-edge performance testing strategies and contribute to the success of our products.
Responsibilities:
- Implement performance, scalability, and reliability testing strategies
- Capture and analyze key performance metrics to identify bottlenecks
- Work closely with development, DevOps, and infrastructure teams to optimize system performance
- Develop test strategies based on customer behavior to ensure high-performing applications
- Automate the capturing of performance metrics and generate performance trend reports
- Collaborate with developers and architects to optimize frontend and API performance
- Conduct root cause analysis of performance issues using logs and monitoring tools
- Research, evaluate, and conduct PoCs for new tools and solutions
- Ensure high availability and reliability of applications and services
Requirements:
- 4-7 years of hands-on experience in Performance, Reliability, and Scalability testing
- Strong skills in capturing, analyzing, and optimizing performance metrics
- Expertise in performance testing tools such as Locust, Gatling, k6, etc.
- Experience working with cloud platforms (Google Cloud, AWS, Azure) and setting up performance testing environments
- Knowledge of CI/CD deployments and integrating performance testing into pipelines
- Proficiency in scripting languages (Python, Java, JavaScript) for test automation
- Hands-on experience with monitoring and observability tools (New Relic, AppDynamics, Prometheus, etc.)
- Strong knowledge of JVM monitoring, thread analysis, and RESTful services
- Experience in optimizing frontend performance and API performance
- Ability to deploy applications in Kubernetes and troubleshoot environment issues
- Excellent problem-solving skills and the ability to troubleshoot customer issues effectively
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
Profile : Senior System Analyst
Experience :6.0 Year+
Job Location: Noida, Sec-62, ( Work From Office only )
Shift Time : Rotational shift
Working Days : 6 Days
JD Details:
Must-Haves (Technical)
● Experienced in
○ Network monitoring( Must )
○ DB and Cache monitoring
○ Kubernetes monitoring
○ Security events monitoring
○ Web server monitoring
○ Critical server level monitoring(Golden metrics) for distributed systems.
● Hands on experience in following monitoring tools :
○ ELK
○ Grafana ( Must )
○ Nagios (Must)
○ Cacti
○ RKE/Rancher
○ Splunk
○ Cloudtrail
● Hands on experience with the following APM tools :
○ NewRelic
○ AppDynamics ( Must )
○ Datadog ( Must )
● Experienced in the concept of Continuous Monitoring(CM).
● SME in combining multiple data sources to get a clear picture of production systems
● SME for creating alerts related to platform security in above tools.
● Strong knowledge of Linux and Windows environments.
● Strong knowledge of cloud environments.
Good To Have (Technical)
● Scripting for automation
○ Python
○ Bash
● Containerization
○ Docker (Basic knowledge)
● Container Orchestration
○ Kubernetes (Basic knowledge)
● Infrastructure as Code
○ Terraform (Basic knowledge)
As a Lead Administrator, you should be able to act as a single point of contact for the technical tower in front of the customer management.
Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management.
Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
Participate in business meetings with various stake holders.
Take corrective actions based on customer satisfaction surveys.
Drive service improvement programs.
Ensure adherence to quality/security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects