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Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Job Overview:

We are looking for an talented Visual Motion Designer to join our creative team. In this role, you will be responsible for designing and producing captivating motion graphics and video content that tell compelling brand stories across digital platforms. You will work closely with our design, strategy, and content teams to create motion visuals for everything from social media content to full-scale digital campaigns.

This is an exciting opportunity for someone who thrives on pushing the boundaries of creativity, visual storytelling, and digital marketing.

Key Responsibilities:

• Motion Graphics Creation: Design, animate, and produce high-quality motion graphics, including video ads, explainer videos, social media posts, website animations, and more.
• Collaboration with Teams: Work closely with the creative, content, and digital marketing teams to understand campaign objectives, brand guidelines, and deliverables.
• Video Production & Editing: Edit raw video content, incorporating dynamic animations, transitions, and effects to create compelling stories and engaging user experiences.
• Conceptualization & Storyboarding: Take concepts from idea to execution, including brainstorming, sketching, and presenting initial concepts to the team.
• Platform-Specific Content Creation: Develop motion designs optimized for various digital platforms such as Instagram, YouTube, Facebook, LinkedIn, and websites while ensuring alignment with platform-specific trends and best practices.
• Stay Ahead of Trends: Keep up-to-date with the latest trends in motion design, animation, and video production, bringing fresh and innovative ideas to each project.
• Quality Control: Ensure all visuals meet Team Pumpkin’s high standards for quality, consistency, and branding, while delivering projects on time and within budget.
• Versioning and Customization: Create different versions of content based on requirements for various campaigns, regions, or audience segments.

Required Skills & Qualifications:

• Proven Experience: 2-4 years of experience in motion graphics design, animation, or video editing, ideally in a digital marketing or advertising agency setting.
• Expert in Motion Design Tools: Proficiency in Adobe After Effects, Premiere Pro, Illustrator, Photoshop, and other relevant animation tools. Knowledge of Cinema 4D or similar 3D tools is a plus.
• Strong Video Editing Skills: Hands-on experience with video editing, color grading, and sound design to complement motion graphics.
• Creative & Conceptual Thinking: Strong creative ability and a keen eye for design, composition, and visual storytelling.
• Understanding of Digital Marketing: Experience creating motion graphics for digital marketing campaigns, social media, and websites with a deep understanding of the digital ecosystem.
• Attention to Detail: High attention to detail in the execution of motion design and animation, ensuring flawless final deliverables.
• Collaboration & Communication: Excellent communication skills, with the ability to work well in a team, present ideas effectively, and adapt feedback in real time.
• Time Management: Ability to handle multiple projects simultaneously while meeting deadlines in a fast-paced environment.

Are you keen on exploring the ever-changing and dynamic world of Digital Marketing and Search Engine Optimization (SEO)? We at Infidigit are hiring young professionals and training them to become specialists in the field of SEO. You will get an opportunity to work closely with the Senior SEO analysts and to learn the basics of Search Engine Optimization (SEO). Your performance would be reviewed after 6 Months and if found satisfactory, you would be hired as a permanent resource into the organization as SEO Associate with a salary hike.

RESPONSIBILITIES :

• Implementation of SEO strategy which improves organic search ranking

• Perform keyword research in coordination with business objectives

• Ensuring the Monthly POA & Commitments are delivered as per expectation

• Basic SEO technical knowledge – HTML, CSS, JS, Google Analytics, webmaster tools, back-end SEO and various online SEO tools.

• Perform SEO analysis and recommendations in coordination with elements and structure of the client’s website

• Knowledge of ranking factors and search engine algorithms

• Perform keyword discovery, expansion and optimization

• Brainstorm new and creative growth strategies

• Keep abreast with white hat and black hat tactics so as not to violate search engine guidelines

• Client communication and reporting

Skills / Experience: Fresher

Note:- The training period would be of 6 months, post training based on the performance the candidate will be given an opportunity for full time associate. Also, for the initial six months the salary would be 10k per month.

• Writing clear and error-free content for a website that reflects the company’s voice
• Meeting with clients to understand their message, brand voice and target audience
• Proposing copy concepts in an engaging way for clients and carrying out projects once they are approved
• Interpreting creative direction and technical information and turning them into persuasive copy concepts
• Collaborating with PR and marketing departments to brainstorm and develop a variety of marketing materials
• Working with clients to edit and modify the copy to meet their content expectations

• Bachelor’s degree or equivalent experience in communication or marketing
• Experience producing copy for print and digital media channels
• Proven success in producing copy for advertising or marketing campaigns
• Exceptional skill in social media writing, including use of hashtags and relevant acronyms
• Proficiency with common office software
• Experience with SEO concepts and social media marketing
• Creativity, adaptability and the ability to work collaboratively with a team
• 2-3 years of experience in creative copywriting. 

Location: Mumbai

Responsibilities :-

- Advocating for good user experience across our platform by representing the users in product strategy and roadmap discussions

- Identifying the best UX methods and tools to use, depending on project constraints

- Prototyping solutions to solve complex problems

- Contributing to our growing design system of patterns in an effort to cultivate a cohesive look, feel, and user experience at all customer touch points

- Sharing and reviewing your designs based on peer feedback, research, and testing

Requirements:

- Bachelor/Masters in Design, HCI, Psychology or any other related field

- 6-7 years of experience in designing desktop and/or mobile applications

- Previous experience owning and executing on UX designs through collaborative decision making with front-end developers, engineers, researchers, content strategists, and other disciplines

- A deep understanding of the end-to-end iterative UX process, including personas, scenarios, wire-framing, content modelling, prototyping, user research, and design systems

- Empathy and advocacy for users, in all areas of work

- Experience using prototyping tools, as well as fundamental knowledge of front-end technologies to understand the constraints of the design

- Extraordinary UI design abilities that can be demonstrated through current projects.

- Figma experience is a must

- Hands-on experience with Sketch, Invision, Photoshop (or equivalent softwares) is an added to bonus

-Experience of working in Fintech is a huge bonus

-Experience of working at any consumer app is an added bonus

• Improve the look and feel of interactive components in the website, mobile applications, and other product software
• Facilitate the product vision by researching, conceiving, sketching, wireframing, and prototyping user flows.
• Design the aesthetics/theme to be implemented within a website or product, from the layout menus and drop-down options to colors and fonts
• Be a great team player, experienced in working with agile teams. Ability to collaborate closely with product managers, developers, and UX designers.
• Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.)
• Continually keep yourself and your design team updated with the latest changes in your industry’s standards.
• Create surveys for research through various social media platforms to gather feedback on users ease of use
• Conduct testing of completed applications, websites, and software to assess user experience

• 1-5 years of demonstrated experience in creating and implementing UI design
• Extensive experience in using best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• Proficient with visual design programs such as Adobe Photoshop, Adobe XD, Figma, Sketch, Illustrator, InVision
• Ability to work effectively in a collaborative environment to create top-performing interfaces
• Ability to clearly and effectively communicate design processes, ideas, and solutions to peers and teams.
• A clear understanding of the importance of user-centered design and design thinking.
• Be passionate about resolving user pain points through great design.
• Be open to receiving feedback and constructive criticism.
• Experience with HTML, CSS, and comparable languages will be a plus

- Working on Architecture and Standards team to validate designs and standards.

- Perform coding, bug verification, unit testing, and integration testing.