About
Company social profiles
Jobs at Jaarvis
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Essential Duties & Responsibilities included but are not limited to:
• Handle Level 1 and Level 2 Telephony, some Network support, and
escalations from Level
• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.
• Understanding of Network Support for Switching, Wireless and routers
• Log tickets and assist end users with technical queries, or escalate to the appropriate team
• Deployment, implementation, and ongoing support of telephony
solutions/systems with assistance of onsite tech team
• Ability to trouble-shoot and partner with other teams remotely for
resolution
• Follow up on outstanding requests and ensure timely resolution
• Involvement in scoping replacement or implementation options for client proposals
Required Qualifications
• 3-5+ years working in a Help Desk or IT support environment
• 2-3+ years of phone system/PBX experience
• 2-3+ years of SIP experience
• 2-3+ years of Network troubleshooting experience for LAN/WAN
• Some desirable telephony qualifications or experience in any of the
following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk
(Training will be provided on major solutions that we use)
• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet
• Excellent verbal and written skills to both customers and internal staff
• Proactively identify and resolve problems, using documented or
researched answers and providing resources to other IT staff and users
• Organizational and prioritization skills
• Demonstrated ability to quickly learn new job-related tasks
• Ability to work effectively in a team atmosphere as well as alone
depending on shift placement.
What do you need for this Role?
• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.
• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.
•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.
Similar companies
About the company
Torque Communications is a leading Public Relations Consultancy with Business Offices in Mumbai, New Delhi, Bangalore and Ahmedabad. Torque's business offices are backed by a media outreach system that covers over 119 towns and cities across all parts of India. The Torque Outreach system is a pure logistical operation that enables clients to reach out to over 400 publications across India on a single day. Torque Communications is continuously investing in its infrastructure to provide its clients reliable, responsive and adaptable support. These include investments in national databases, centralized data collection, hi-speed communication links, high capacity information storage systems and a collaborative intranet. Service teams can access in real time ideas, concepts and propositions being tabled by media houses, events and promotional companies and high value adding partners. Torque'ians will be encouraged to take their skills, relationships and knowledge and engage in a few sectors where they can make a positive difference.
Jobs
1
About the company
Hummingbird is an IT products and services company. We are an Adobe Commerce (Magento) Solution Partner. We build and maintain world-class e-Commerce solutions on Adobe Commerce (Magento) and WordPress platforms for businesses around the world. (USA, UK, AUS).
It's a fun place to work where you grow based on your performance. It is an ideal workplace for personal growth as well as professional growth.
Working here, you will learn a lot and when you have great ideas they will be listened to. We celebrate your success and your efforts and strive to create a casual and supportive environment in which you can excel.
Our company is located in Pune.
Hummingbird Web Solutions Pvt Ltd, 7th Floor, C-Wing, Amar Business Zone Saykar Chowk, Baner Rd, Baner, Pune, Maharashtra 411045, India
Jobs
2
About the company
iSchoolConnect is an online platform that makes the University Admissions process hassle-free, fun and accessible to students around the globe. Using our unique AI technology, we allow students to apply to multiple universities with a single application. iSchoolConnect also connects with institutions worldwide and aids them in the transformation of their end-to-end admission processes using our various cutting-edge use cases. Our technologies include the Conversational AI chatbot, Document Grader, Video Interview Analyzer, and a Single application use case which aids institutions with International Enrollment Management.
Jobs
3
About the company
Bhanzu is a revolutionary math-learning platform that is dedicated to inspiring learners to pursue careers in math and STEM fields. With a mission to eradicate global math phobia, Bhanzu is changing the way students perceive math for a better world. The platform offers a comprehensive range of math courses, designed to cater to learners of all ages and skill levels.
Jobs
14
About the company
Jobs
0
About the company
Jobs
26
About the company
Founded in 2014 by two passionate individuals during their second year at Christ College, Bangalore, Moshi Moshi is a young, creative, and committed communication company that encourages clients to always "Expect the EXTRA."
Our diverse team of over 160+ people includes Art directors, Cinematographers, Content and copy writers, marketers, developers, coders, and our beloved puppy, Momo. We offer a wide range of services, including strategy, brand design, communications, packaging, film and TVCs, PR, and more. At Moshi Moshi, we believe in creating experiences rather than just running a company.
We are amongst the fastest growing agencies in the country with a very strong value system.
Below are the five of the nine principles we believe in strongly.
- Communicate Clearly.: Prioritize clear and open dialogue.
- Doing things morally right.: Uphold integrity in all endeavors.
- Dream it, do it.: Always Embrace optimism and a can-do attitude.
- Add logic to your life.: Ensure that rationality guides our actions.
- Be that fool.: Fearlessly challenge the impossible.
Come find yourself at Moshi Moshi.
Jobs
13
About the company
About the Company:
TechnoStruct Academy (TSA) is a training division of TechnoStruct LLC, a leading US-based BIM Engineering & Technology firm with offices in California, Washington DC, and Texas. TSA offers specialized training in BIM, AutoCAD, Revit, and NavisWorks, preparing students to excel in these fields. We differentiate ourselves by offering real-world project experience and industry-specific training led by experts familiar with international construction codes and standards.
Our courses go beyond software training, providing hands-on experience with live projects, making our students job-ready from day one.
Jobs
2
About the company
Bits In Glass (BIG) is an award-winning software consulting firm that helps organizations improve operations and drive better customer experiences. They specialize in business process automation consulting, helping clients unlock the potential of their people, processes, and data.
Jobs
1
